Our Jacuzzi tub was worn and a couple of the jets were not working. Room had a mildew odor assuming from Jacuzzi tub overflows in the past. Room needed dusted better
展开
酒店回复: Hello Jonny,Thank you for your feedback regarding your recent stay. We're committed to maintaining the quality of our facilities, and your comments about the Jacuzzi tub and room cleanliness will be shared with the appropriate team. We appreciate you bringing this to our attention, as it helps us enhance the guest experience for future visitors. Your observations are valuable to us as we strive to improve our services.
3.0分
家庭亲子
展开
Hotel was okay, ac was not what I would've have liked. Noisy neighbors, front desk tried but was still noisy. Nothing special about breakfast. Staff was very helpful, good location. Gas station and grocery store nearby.
展开
酒店回复: Hello Terry,Thank you for sharing your feedback. We're glad to hear that you found our staff helpful and appreciated the convenient location. Your comments on the AC and breakfast will be taken into consideration for future improvements. We hope you had an overall enjoyable stay and will consider us again for your next trip.
2.0分
情侣出游
展开
The room was nice and it was clean but that doesn’t mean much when people staying there are partying till 330 am. I may had got 2 hrs sleep. I would not stay there again or recommend it to anyone
展开
酒店回复: Hello Mike, Thank you for sharing your experience. We're glad to hear that you found the room clean and nice; however, we regret that noise disturbances impacted your stay and rest. We take feedback seriously as it helps us enhance our services. Your comments regarding the atmosphere are valuable for understanding our guests' experiences. We hope you find more suitable accommodations in the future that better align with your needs.
4.0分
情侣出游
展开
I liked the 24/7 front desk and the breakfast—I appreciate that there was a sugar-free syrup for me to use with the waffles, and that you had both hot eggs and homefries, as well as hardboiled eggs, for breakfast options. Yogurt, apples, muffins, cereal, biscuits and gravy, bagels, and more made this one of the best hotel breakfast options on my trip. I wish the pool were open later, and I spotted an earwig bug crawling across the floor in my room. Otherwise, I enjoyed my stay here and know Best Western is reliable and offers a good breakfast.
展开
酒店回复: Hello Julia,Thank you for sharing your feedback about your recent stay. We're delighted to hear that you enjoyed our 24/7 front desk service and the variety offered at breakfast, especially the sugar-free syrup option. Your comments about the pool hours and the presence of a bug will be noted for our team to review. We appreciate your kind words about Best Western's reliability and the breakfast experience, and we hope to welcome you back in the future for another enjoyable stay.
5.0分
其他
展开
We came to stay for a festival. The staff was friendly and helpful. The room was clean and beds comfortable. Only thing is that the toilet would move when you sat down and got up, but other than that everything was great. Would stay again.
展开
酒店回复: Hello Krystle,Thank you for your feedback! We're glad to hear you enjoyed the friendly service and comfortable accommodations during your stay. Your comments regarding the toilet will be passed on to the maintenance team for their review. We appreciate your input and look forward to welcoming you back for your next visit. Safe travels!
5.0分
其他
展开
Everything was great with the room itself. The breakfast lady was so friendly and on top of everything. The only thing that was weird was 2 guys were parked in the back lot with a flatbed sitting in lawn chairs drinking beer and carrying on lol no harm just made me nervous to park but had not issues.
展开
酒店回复: Hello Brian,Thank you for your feedback regarding your recent stay. We're glad to hear you enjoyed the room and appreciated the friendly service during breakfast. We take guest safety seriously and will review the situation in the parking area to ensure a more comfortable experience for future visitors. Your insights are valuable to us as we strive to maintain a welcoming environment for all guests. We hope to welcome you back soon.
5.0分
家庭亲子
展开
Our room was clean and the beds were very comfortable. The staff was personable and professional. The area was safe and quiet, with many shopping and dining options.
展开
酒店回复: Hello Margaret,Thank you for sharing your positive experience regarding the cleanliness of your room and the comfort of the beds. It's wonderful to hear that our staff made a lasting impression with their professionalism and friendliness. We are glad you enjoyed the safe and quiet location, along with the nearby shopping and dining options. We appreciate your feedback and hope to welcome you back in the future for another enjoyable stay.
3.0分
情侣出游
Needs much upgrades, poor mattress, no kleenex, need plastic shower curtain inside shower wet everywhere, coffee maker shouldn’t be on bathroom sink.
展开
酒店回复: Hello Christina, We appreciate your feedback regarding your recent stay. We take guest comfort seriously and continually evaluate our facilities to enhance guest experiences. Your comments about the mattress and bathroom amenities will be shared with our management team for consideration. We're always looking for ways to improve, and your insights are valuable in this process. Thank you for taking the time to share your thoughts.
5.0分
情侣出游
It has a very homely feeling to the rooms and the kind staff makes it feel that much more comfortable and homely
展开
酒店回复: Hello Breanna, Thank you for sharing your positive experience! We're delighted to hear that you found the rooms homely and the staff kind and accommodating. Your feedback reflects the atmosphere we strive to create for our guests. We appreciate your insights and hope to welcome you back for another comfortable stay in the future.
4.0分
朋友出游
It was convenient to the racetrack, everything went good.
A little bit expensive
展开
酒店回复: Hello George, Thank you for sharing your feedback about your recent stay. We're glad you found our location convenient to the racetrack and that everything went well during your visit. We strive to provide a quality experience and understand that pricing is an important factor for our guests. We appreciate your comments and hope to see you again in the future.
Our Jacuzzi tub was worn and a couple of the jets were not working. Room had a mildew odor assuming from Jacuzzi tub overflows in the past. Room needed dusted better
Hotel was okay, ac was not what I would've have liked. Noisy neighbors, front desk tried but was still noisy. Nothing special about breakfast. Staff was very helpful, good location. Gas station and grocery store nearby.
The room was nice and it was clean but that doesn’t mean much when people staying there are partying till 330 am. I may had got 2 hrs sleep. I would not stay there again or recommend it to anyone
I liked the 24/7 front desk and the breakfast—I appreciate that there was a sugar-free syrup for me to use with the waffles, and that you had both hot eggs and homefries, as well as hardboiled eggs, for breakfast options. Yogurt, apples, muffins, cereal, biscuits and gravy, bagels, and more made this one of the best hotel breakfast options on my trip. I wish the pool were open later, and I spotted an earwig bug crawling across the floor in my room. Otherwise, I enjoyed my stay here and know Best Western is reliable and offers a good breakfast.
We came to stay for a festival. The staff was friendly and helpful. The room was clean and beds comfortable. Only thing is that the toilet would move when you sat down and got up, but other than that everything was great. Would stay again.
Everything was great with the room itself. The breakfast lady was so friendly and on top of everything. The only thing that was weird was 2 guys were parked in the back lot with a flatbed sitting in lawn chairs drinking beer and carrying on lol no harm just made me nervous to park but had not issues.
Our room was clean and the beds were very comfortable. The staff was personable and professional. The area was safe and quiet, with many shopping and dining options.
Needs much upgrades, poor mattress, no kleenex, need plastic shower curtain inside shower wet everywhere, coffee maker shouldn’t be on bathroom sink.
It has a very homely feeling to the rooms and the kind staff makes it feel that much more comfortable and homely
It was convenient to the racetrack, everything went good.
A little bit expensive