The parking was free. That’s a plus. They front desk employees could have been nicer. They should not be wearing sleeping scarfs when they come from the back. They also didn’t want to print me a reciept. The rooms are out dated. You can hear the people talking in the next room an others walking in you head. This was not a great experience. I was not offered the warm cookies. I give this hotel a 3 star. I won’t be back.

Horrible time after a day stranded at airport with

Breakfast good. Room very musty. Mattress stained. Sheets clean bed comfortable. Big bug in bathroom. Worst part for me was fact that I asked 2 people if the shuttle to airport would be on time to get us to airport. Both assured us yes. Well nothing came and they said oh I forgot driver off. We’ll see what we can do!! Bad. Called an Uber and made it just in time. Never again this place !

We arrived late on the evening of check-in. Wasn’t i

Offered cookies nor given our breakfast tickets, had prepaid for breakfast. Waitress never explained how much we could have, it was a limit of $20 per person. A lot of items were not available, even though they were on the menu. Tip was not included. So extra expenses. In the room, one bed was missing a bed skirt, the other beds bed skirt was heavily stained on top. The ice bucket was dirty. We wore our socks or shoes in the room as we weren’t sure if the carpet had been cleaned. Stayed 2 nights and my bill was $849. Booked through Travelocity which seemed like a deal but by the time the breakfast, taxes etc were added on, we could’ve stayed in a higher end hotel. Staff was generally friendly and attentive. Later check out time was appreciated.

The property is super convenient to the airport. The staff was very helpful and kind.

My room was clean but just dated. The hotel could use a makeover. Shocking because all of the Doubletree’s that I have stayed at are very stylish.

This property had good reviews and we picked it because DoubleTree has a great reputation. This property is in poor condition. Rooms are very outdated. Bedding was clean but pullout bed mattress was dirty and their bed in a bag sheets seem rarely used so they had a very bad smell. It was nice to do the self check in and check out through the app since we got in at an odd time but we did not feel safe because staff is not always at the front desk and anyone can walk in the elevators and go to any floor without any security feature. The pool was green and gross. We used the laundry room on the first floor and the floor smelled of urine. The only thing good about this place was the staff who went above and beyond. I would not stay here again.

Not one to write reviews but I’ve been notified 3 times asking for a review so here it is—

My room had to be swapped because the first room’s toilet was covered in dried urine. The seat was up and the inside of the bowl had black streaks running down the bowl from old water sitting in it without being cleaned. While calling the front desk, I also noticed the side of the bed had stained sheets that were not cleaned.

Staff did not seem to care much, no apology but they did promptly change the room. The second room had belongings of a previous guest on the chair at the desk. Air vent was caked with BLACK MOLD which also crept onto the curtains above it. All the bottles in the bathroom were empty. Sink faucet was so high & water pressure was so strong that every time you turn the water on, water splashes EVERYWHERE & soaks all of your things on the counter.

Strange man was in the parking lot lingering around cars asking very suspicious questions to us making us feel very unsafe.

But the cookie was good. Lobby was nice.