酒店回复: Lynn, we appreciate your feedback and are glad you had a satisfactory experience. We hope to have the opportunity to serve you again at Courtyard Kalamazoo Portage.
5.0分
情侣出游
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The staff was very friendly and helpful with any questions. We had no problems. The property and our rooms were clean. Because I have celiac and have to eat gluten free we always need to travel with food for my diet. If you require refrigerated foods I would recommend bringing a cooler if you are staying more than overnight. The refrigerator is very small.
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酒店回复: Sue, it’s wonderful to hear you had a great time at Courtyard Kalamazoo Portage. The team is glad to know you found everyone helpful and appreciated the cleanliness throughout your visit. Thank you for sharing your tips for fellow travelers who may need extra space for special dietary needs. We hope you’ll consider staying with us again.
5.0分
家庭亲子
I was impressed by the professional staff and the care they showed us during our stay.
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酒店回复: Thank you for sharing your kind feedback. We’re delighted you felt well cared for by our team at Courtyard Kalamazoo Portage. It’s wonderful to know their professionalism made a positive impression. We hope to welcome you back soon.
5.0分
其他
The guy at the front desk was amazing 😍 I can't remember his name but he went above and beyond.
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酒店回复: Alana, the team at Courtyard Kalamazoo Portage is thrilled to hear your kind words about your experience. We're delighted one of our colleagues could help make your stay memorable. Thank you for choosing to stay with us, and we hope to welcome you back soon.
5.0分
其他
Nisha was Awesome
Nisha checked us in and was efficient and super professional. Set the tone for a great stay.
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酒店回复: Donald, thank you for staying with us at Courtyard Kalamazoo Portage. The team is delighted to hear that Nisha left such a positive impression and helped make your visit enjoyable. We appreciate your feedback and hope to see you again soon.
2.0分
其他
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Area was fine. Kids took over the hot tub..I would like to see adult hours for the pool.
I also had to call downstairs because kids were kumping til about 1130
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酒店回复: Carmella, the feedback about your pool and noise experience has been noted. The team always aims to ensure all guests have a comfortable visit, and your suggestions will be reviewed moving forward. Thank you for sharing your thoughts.
4.0分
朋友出游
Sarah and the rest of the staff were very nice and helpful! Enjoyed our stay.
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酒店回复: Thank you for your kind words! We’re delighted to hear you enjoyed your stay at Courtyard Kalamazoo Portage and appreciated our friendly team. We hope to welcome you back soon.
酒店一些都还好，空调声音比较大，但没办法，美国酒店大多用这类空调，服务很好有人情味道，超过很多酒店，我喜欢这家
由于我一大早就要离开，所以很难叫到出租车，但工作人员很友好地向我介绍了一款应用程序，让我安全抵达机场。
非常好的酒店和位置。
美好的
The staff was very friendly and helpful with any questions. We had no problems. The property and our rooms were clean. Because I have celiac and have to eat gluten free we always need to travel with food for my diet. If you require refrigerated foods I would recommend bringing a cooler if you are staying more than overnight. The refrigerator is very small.
I was impressed by the professional staff and the care they showed us during our stay.
The guy at the front desk was amazing 😍 I can't remember his name but he went above and beyond.
Nisha was Awesome
Nisha checked us in and was efficient and super professional. Set the tone for a great stay.
Area was fine. Kids took over the hot tub..I would like to see adult hours for the pool.
I also had to call downstairs because kids were kumping til about 1130
Sarah and the rest of the staff were very nice and helpful! Enjoyed our stay.