酒店回复: Thank you for taking the time to leave us a review. I'm thrilled you enjoyed your stay at Hampton Inn Cleveland Solon. My team and I appreciate your feedback and look forward to welcoming you back in the future for another wonderful experience!Warm regards, TerryTerry Herman | General Manager Hampton Inn Cleveland / Solon
3.0分
商务出差
原文
翻译提供方：Google
很不舒服，因为淋浴间和厕所的水排水不好。
工作人员很友好
5.0分
其他
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Friendly staff, clean hotel, clean rooms, comfortable. Near some good food options. 25 mins from Cleveland Clinic which is why I stay here. Have stayed multiple times and it never disappoints. Highly recommended value priced hotel.
5.0分
家庭亲子
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We came in town for wedding, and hotel was very accommodating with an early check in and putting up with all of us later in the night. They provided a shuttle that was clean and nice to the wedding venue and bus driver was also very nice. Free breakfast in the AM was probably one of the best I’ve had included in a stay.
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酒店回复: Thank you for sharing your experience with us! Weddings are such special occasions, and I'm delighted that Hampton Inn Cleveland Solon could make the weekend run smoothly for you and your group, from the early check-in to the late-night energy. It’s terrific that our shuttle service and driver helped make getting to the celebration effortless, and I'm glad that our breakfast selections the next morning was a highlight. It was a pleasure having you as our guests, and I'd love to welcome you back whenever your travels bring you this way again!Warm regards, TerryTerry Herman | General Manager Hampton Inn Cleveland / Solon
4.0分
商务出差
Ceiling was pealing, comforter had a spot on it. Hotel was quiet until the last day, then I could hear the person next door talking loud on their phone at 8am.
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酒店回复: Thank you for being our guest and sharing your valuable feedback. While I hope you had a peaceful stay overall, I'm sorry it wasn't perfect. Your comments are important to us and will be shared with the team as we are continually working to improve. We look forward to welcoming you back on future trips to the area.Warm regards, TerryTerry Herman | General Manager Hampton Inn Cleveland / Solon
5.0分
其他
Accessibility wasn’t exactly possible: long walks to and from elevators. Ice machine was broken.
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酒店回复: Hi Eiblis,Thank you for sharing your experience. I appreciate your comments about accessibility challenges and the ice machine, and will review them with our team. Your feedback is valuable as we work to ensure future visits are even better.Warm regards,TerryTerry Herman | General ManagerHampton Inn Cleveland / Solon
5.0分
其他
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The Hampton Inn in Cleveland-Solon is absolutely wonderful. Great staff, friendly and very accommodating. Room was clean and very comfortable. Property well maintained and great location.
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酒店回复: Hi Evangeline,I'm so glad your stay with us exceeded expectations, and I appreciate your kind words. It’s always a joy to hear that our comfortable, clean rooms left guests feeling satisfied and recharged, and I’ll be sure to share your compliments with our team. I hope to welcome you back soon to Hampton Inn Cleveland Solon.Warm regards, TerryTerry Herman | General Manager Hampton Inn Cleveland / Solon
冰天雪地的世界，过来出差遇上鹅毛大雪，
环境：干净整洁，Hampton都差不多，床很舒服，牙刷是不配的，需要问服务员拿。早餐是典型的西式早餐，简单方便
我们坐出租车到了酒店，因为到的比较早，本来以为得找个地方消磨时间，没想到前台工作人员很机灵，很快就让我们入住了，帮了大忙。谢谢！
我太喜欢啦！
好极了
多汁，非常好吃！！！
很不舒服，因为淋浴间和厕所的水排水不好。
工作人员很友好
Friendly staff, clean hotel, clean rooms, comfortable. Near some good food options. 25 mins from Cleveland Clinic which is why I stay here. Have stayed multiple times and it never disappoints. Highly recommended value priced hotel.
We came in town for wedding, and hotel was very accommodating with an early check in and putting up with all of us later in the night. They provided a shuttle that was clean and nice to the wedding venue and bus driver was also very nice. Free breakfast in the AM was probably one of the best I’ve had included in a stay.
Ceiling was pealing, comforter had a spot on it. Hotel was quiet until the last day, then I could hear the person next door talking loud on their phone at 8am.
Accessibility wasn’t exactly possible: long walks to and from elevators. Ice machine was broken.
The Hampton Inn in Cleveland-Solon is absolutely wonderful. Great staff, friendly and very accommodating. Room was clean and very comfortable. Property well maintained and great location.