Everything was great, especially in comparison to another hotel close by that we stayed at for a week also.
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酒店回复: Dear Valued Guest, On behalf of the entire hotel team, I want to thank you for sharing about your stay at the Residence Inn, Salem. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
3.0分
其他
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Front desk staff at check in were excellent. HVAC issues necessitated a portable ac in the room. Not all that great. Fridge made tons of squeaking noises. Not the greatest area. With ac going out window of first floor, just didn't feel all that secure. It was fine, just needs some tlc.
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酒店回复: Dear Valued Guest,Thank you for taking the time to let us know about your experience while staying with us. Your experience of the Residence Inn, Salem is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent issues like this from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.
5.0分
家庭亲子
I liked how spacious the suit was. I had guest join me for dinner and I loved how welcoming staff was to them!
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酒店回复: Dear Valued Guest On behalf of the entire hotel team, I want to thank you for sharing about your stay at the Residence Inn, Salem.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
5.0分
其他
Awesome staff, room and breakfast. Wish I did not need to pay for parking.
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酒店回复: Dear Valued Guest, On behalf of the entire hotel team, I want to thank you for sharing about your stay at the Residence Inn, Salem.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
3.0分
其他
Charging for parking is a scam at this location. I will pick a different hotel next time.
2.0分
家庭亲子
Our room was very close to the freeway and was noisy. Maintenence did not follow thru with fixing tv that was not functioning upon arrival
5.0分
情侣出游
Clean, spacious room. Great service. Some freeway noise throughout the night.
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酒店回复: Deal Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your stay at the Residence Inn, Salem.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
5.0分
情侣出游
I like the room it is nice but it is diffenatly isn’t a $360 room..
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酒店回复: Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your stay at the Residence Inn, Salem.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
3.0分
其他
Great staff, average breakfast, A/C not working on hot days.
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酒店回复: Dear Valued Guest,Thank you for taking the time to let us know about your experience while staying with us. Your experience of the Residence Inn, Salem is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent issues like this from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.
一切安好
Everything was great, especially in comparison to another hotel close by that we stayed at for a week also.
Front desk staff at check in were excellent. HVAC issues necessitated a portable ac in the room. Not all that great. Fridge made tons of squeaking noises. Not the greatest area. With ac going out window of first floor, just didn't feel all that secure. It was fine, just needs some tlc.
I liked how spacious the suit was. I had guest join me for dinner and I loved how welcoming staff was to them!
Awesome staff, room and breakfast. Wish I did not need to pay for parking.
Charging for parking is a scam at this location. I will pick a different hotel next time.
Our room was very close to the freeway and was noisy. Maintenence did not follow thru with fixing tv that was not functioning upon arrival
Clean, spacious room. Great service. Some freeway noise throughout the night.
I like the room it is nice but it is diffenatly isn’t a $360 room..
Great staff, average breakfast, A/C not working on hot days.