酒店回复: Thank you for your kind feedback! We’re delighted to hear you would stay with us again and look forward to welcoming you back in the future.
5.0分
其他
We couldn’t get the thermostat to work. Huge wedding party in lobby/bar but we couldn’t hear a thing from our room.
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酒店回复: Thank you for your wonderful review! We’re glad to hear you enjoyed your stay and that the noise from the wedding party didn’t affect your room. I’m sorry you had trouble with the thermostat—we’ll have our team look into it to ensure it works perfectly for future guests.We look forward to welcoming you back soon!
4.0分
其他
Overall a great stay. They are a bit aggressive with the check-out times. I got a call from the front desk at 11:04a “reminding” me that checkout was at 11.
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酒店回复: Thank you for your feedback and for choosing to stay with us. We’re glad to hear you had an overall great stay. I apologize if our checkout reminder felt abrupt—our goal is simply to ensure a smooth departure for all guests, and we’ll review how we handle these reminders to make them less intrusive.We hope to welcome you back soon for another enjoyable stay.
5.0分
其他
Great hotel. Nice spacvious room. Clean. The bar was nice and attached to the outdoor fireplace, gazebo and sitting areas. The best i have found in its class.
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酒店回复: Thank you for your wonderful review! We’re thrilled to hear you enjoyed your spacious, clean room and the bar with its outdoor fireplace and sitting areas. Your kind words mean a lot, and we’re honored to be considered the best in our class. We look forward to welcoming you back soon!
5.0分
其他
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If you want to improve:
Anyone can go up the elevator since one does not need a room key to activate it & wish there were better pillows. Other than that, it was great!
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酒店回复: Thank you so much for your wonderful 10/10 rating and for sharing your feedback with us. We’re glad to hear you had a great stay! We appreciate your suggestions regarding elevator security and pillow comfort—your comments help us identify ways we can enhance the guest experience. We hope to welcome you back again soon for an even better visit.
5.0分
家庭亲子
Great hotel - staff were terrific - would recommend to anyone needing accommodations in the Collegeville area
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酒店回复: Thank you so much for your perfect 10/10 rating and kind words! We’re thrilled to hear you enjoyed your stay and that our team made such a positive impression. We truly appreciate your recommendation and look forward to welcoming you back whenever your travels bring you to the Collegeville area.
5.0分
商务出差
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Value with comfort
I was visiting to do some business in the area so I needed to be efficient. Checking in was a breeze and getting to / from the highway was simple. And of course, it is priced nicely, not the cheapest, but reasonable.
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酒店回复: Thank you for your 10/10 rating and for sharing your experience! We’re glad to hear that our convenient location, smooth check-in, and reasonable pricing helped make your business trip efficient and stress-free. We appreciate your kind words and hope to welcome you back the next time you’re in the area.
3.0分
其他
We had an issue with our handicap accessible room. One of the front desk staff seemed very concerned about
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酒店回复: Thank you for sharing your feedback. I’m glad to hear that one of our front desk staff showed concern, and I’m sorry your experience with your handicap accessible room was not fully satisfactory. Please know that we have reviewed the issue and ensured the necessary modifications have been made to improve accessibility for future guests.
5.0分
其他
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The hotel was really nice. The pool and gym is open late but front desk needs to watch for kids that use the pool. During my stay there were unsupervised kids running and playing in the pool area, I notified front desk but the lady only smile and didn’t do anything
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酒店回复: Thank you for taking the time to share your feedback. We're glad to hear you enjoyed the hotel, especially the late hours for the pool and gym. However, we’re truly sorry to hear about your experience with unsupervised children in the pool area and the lack of action from our front desk. Guest safety and comfort are top priorities, and your comments have been shared with our team to ensure we handle situations like this more proactively in the future. We appreciate your input and hope to have the opportunity to provide you with a better experience on your next visit.
5.0分
其他
Reception was very welcoming. Great beds. Great pillows.
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酒店回复: Thank you so much for your perfect 10/10 rating! We’re thrilled to hear you felt so welcomed at reception and enjoyed our beds and pillows. Creating a comfortable and friendly stay for our guests is always our top priority, and it’s wonderful to know we hit the mark.We look forward to welcoming you back for another great stay soon!
我会再次住在这里
We couldn’t get the thermostat to work. Huge wedding party in lobby/bar but we couldn’t hear a thing from our room.
Overall a great stay. They are a bit aggressive with the check-out times. I got a call from the front desk at 11:04a “reminding” me that checkout was at 11.
Great hotel. Nice spacvious room. Clean. The bar was nice and attached to the outdoor fireplace, gazebo and sitting areas. The best i have found in its class.
If you want to improve:
Anyone can go up the elevator since one does not need a room key to activate it & wish there were better pillows. Other than that, it was great!
Great hotel - staff were terrific - would recommend to anyone needing accommodations in the Collegeville area
Value with comfort
I was visiting to do some business in the area so I needed to be efficient. Checking in was a breeze and getting to / from the highway was simple. And of course, it is priced nicely, not the cheapest, but reasonable.
We had an issue with our handicap accessible room. One of the front desk staff seemed very concerned about
The hotel was really nice. The pool and gym is open late but front desk needs to watch for kids that use the pool. During my stay there were unsupervised kids running and playing in the pool area, I notified front desk but the lady only smile and didn’t do anything
Reception was very welcoming. Great beds. Great pillows.