酒店回复: Dear Rhina, Thank you for sharing your experience with us. We are sorry to hear about the inconvenience you encountered with the damp carpet, as we understand how uncomfortable that must have been. We are committed to upholding a high standard of quality and service and will address this with our team. We appreciate you bringing this to our attention. We hope you will return soon so we can provide you with the outstanding stay we are known for.Sincerely,Marvin MatiasGeneral Manager
5.0分
情侣出游
The room was great with a perfect view to see the ocean. The staff was greatly and greeted and welcoming with the support.
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酒店回复: Dear Guest, Thank you for choosing Holiday Inn & Suites Virginia Beach - North Beach. We are pleased to know how much you liked your guest room. We want your stay with us to feel like home and be as comfortable as possible; it is nice to see this type of recognition for our staff, and we will be sure to share this lovely feedback with them. It was a pleasure having you as our guest, and we look forward to welcoming you again soon.Sincerely,Marvin MatiasGeneral Manager
5.0分
其他
My Daughter and I was traveling for an event church anniversary. She really enjoyed herself ready to come back again. Yes she is.
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酒店回复: Dear Kenneth,Thank you for choosing Holiday Inn & Suites Virginia Beach North Beach. Ensuring you and your loved ones have an exceptional stay at our hotel is always our top priority, and we’re glad we could deliver it. We truly appreciate you taking the time to recognize our efforts. It was a pleasure having you with us, and we hope to welcome you back again soon.Sincerely,Marvin MatiasGeneral Manager
4.0分
家庭亲子
The room was great. Perfect location on the beach. Staff was friendly. Only negative was the hot tub was not working.
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酒店回复: Dear Guest,Thank you for your review of Holiday Inn & Suites Virginia Beach - North Beach. We are delighted that our hotel was ideally located for everything you wanted to experience on this visit. It is such a pleasure to learn that you enjoyed your stay and had some memorable encounters with our staff. We keep our guests informed about the amenities we offer by listing them on the booking sites, and we are sorry we didn't meet your expectations. Thank you again for your feedback, and we look forward to your next visit.Sincerely,Marvin MatiasGeneral Manager
3.0分
情侣出游
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The hotel was very clean and staff very friendly. The sad part was the main reason why i chose this specific hotel was for the hot tub alone . It was my husband and I wedding anniversary and i have had 3 back surgeries in the last year and i finally am healed up and able to use a hot tub . I was let down by it being very very cold . The front staff admitted it had been broken since the end of the Summer.
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酒店回复: Dear Guest,Thank you for choosing to stay with us. We truly appreciate your thoughtful review and are delighted to hear you found our hotel comfortable and spotless. We want every guest to leave fully satisfied, so we’re sorry we fell short in some areas. After your back surgeries, we understand you anticipated a hot tub, and we’re very sorry it didn't meet your expectations. We keep our guests informed about the amenities we offer by listing this information on the booking sites. It was a pleasure having you, and we look forward to welcoming you back.Sincerely,Marvin MatiasGeneral Manager
没什么可抱怨的，下次带孩子来还会住这里，泳池超棒！
我花了297美元订了一晚的房间，就为了让家人能享受室内泳池。我的家人包括19岁的女儿，3个儿子（分别是4岁、5岁和8岁），还有我前妻26岁的妹妹（自闭症和癫痫患者，我是她的法定监护人）。我是当天晚些时候才订的房，晚上8点左右入住。办理入住的工作人员告诉我们泳池因为某些原因关闭了，但第二天早上9点肯定会重新开放。他们还说会免费给我升级延迟退房，这样孩子们就能在离开前享受泳池。结果第二天早上泳池还是没开，也没有给我延迟退房。如果不是我联系到的那位工作人员，我可能就只有30分钟的时间把所有人都收拾好并离开房间了。唯一值得庆幸的就是那天早上的那位工作人员。我再也不会回来了。
位置不错，设施也还行。不过整个酒店都该重新装修了。房间的家具磨损得相当厉害。酒店客人很多，但泳池区域总是很脏，尽管一直有泳池服务员在场。
我们只住了一晚，但非常喜欢这里。迫不及待想在夏天天气暖和到可以开放室外泳池的时候再来体验一下。谢谢！
泳池区很棒，而且就在海滩边上。
地毯被空调吹湿了，我下床后脚也湿了。
The room was great with a perfect view to see the ocean. The staff was greatly and greeted and welcoming with the support.
My Daughter and I was traveling for an event church anniversary. She really enjoyed herself ready to come back again. Yes she is.
The room was great. Perfect location on the beach. Staff was friendly. Only negative was the hot tub was not working.
The hotel was very clean and staff very friendly. The sad part was the main reason why i chose this specific hotel was for the hot tub alone . It was my husband and I wedding anniversary and i have had 3 back surgeries in the last year and i finally am healed up and able to use a hot tub . I was let down by it being very very cold . The front staff admitted it had been broken since the end of the Summer.