酒店回复: Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future
2.0分
商务出差
原文
翻译提供方:Google
需要更新。大楼里没有一个 USB 充电器。家具很恶心。我走进房间时温度高达 99 华氏度,空调一直没降下来。任何地方都没有水压。水槽、淋浴和厕所。永远不要住在那个地方。去街上的假日酒店吧。
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酒店回复: Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
1.0分
家庭亲子
原文
翻译提供方:Google
我不喜欢床单,床单上有血迹,当我到达那里时,前台的一位女士不太友好
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酒店回复: Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.
2.0分
家庭亲子
原文
翻译提供方:Google
每次我们回到房间,都会闻到尿味。入住时,马桶冲不出来,试图给前台打电话,电话也没用。我住过不同地方的 Best Western,到目前为止,这家是最糟糕的。
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酒店回复: Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
酒店回复: Thank you for completing the survey regarding your recent stay at our property. If there is ever an issue, we would most definitely remedy the situation on the spot if given the opportunity. I'm sorry we did not meet your expectations. We hope you will give us another opportunity to show you what a great hotel we are.
酒店回复: Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
铁架子的房子,走路都会响。如果不是去红杉树,才不会住这个酒店了。离公园倒是不远。选择的时候需要慎重。
我非常喜欢它,唯一不喜欢的是它没有电梯,而且楼梯上的地毯太脏了。这确实让酒店看起来状况很差。他们的早餐非常好。我告诉他们,如果你是残疾人,千万不要要求上半部分。
这个地方非常舒适,而且非常安静。
我推荐在这里度过一个愉快的周末。
工作人员非常友好,泳池也很干净。
游览红杉国家公园的良好起点
漂亮又宽敞的套房。总体状况良好,床很舒服,空调很好。位置安全,非常安静,而且靠近各种餐馆。早餐是美国标准。
酒店没有电梯。GPS 会带您到错误的区域。道路已封闭。他们扔掉了我朋友的牙刷。他们没有打扫床铺。他们只折叠毛巾。我们没有收到毛巾。我们只收到了毛巾的残片,并将它们折叠起来
需要更新。大楼里没有一个 USB 充电器。家具很恶心。我走进房间时温度高达 99 华氏度,空调一直没降下来。任何地方都没有水压。水槽、淋浴和厕所。永远不要住在那个地方。去街上的假日酒店吧。
我不喜欢床单,床单上有血迹,当我到达那里时,前台的一位女士不太友好
每次我们回到房间,都会闻到尿味。入住时,马桶冲不出来,试图给前台打电话,电话也没用。我住过不同地方的 Best Western,到目前为止,这家是最糟糕的。
条件不佳
酒店陈旧,需要翻新。空调闻起来有灰尘味。浴室有霉菌,地毯发霉,天花板上有污渍。泳池门出现故障,泳池清洁设备也坏了,制冰机也坏了。两天来他们都没有来打扫房间,即使我们留下了门牌要求他们来打扫。
干净、舒适、安静的酒店。早餐不错,距离红杉公园 1 小时车程。一个偏僻的小镇,周围都是果树种植园。令人迷失方向。在红杉国家公园度过一天的绝佳选择。