酒店回复: Ana,Thank you for sharing your feedback with us! We are so glad to hear that you found our hotel to be a pleasant and comfortable place to stay. We look forward to welcoming you back again soon.

酒店回复: Ma de la salud,Thank you for bringing this to my attention so we can work on improving our hotel and the guest experience. We appreciate your feedback and hope you will choose to stay with us again.

酒店回复: We are very sorry to hear about the disappointing experience you described. The issues with your room and dining are far from the standards we strive to provide, and we sincerely apologize that your stay did not reflect the level of cleanliness, comfort, and service our guests deserve. Your feedback is being shared with our team so we can address these concerns immediately. We regret that we did not meet your expectations and hope you might consider giving us another chance in the future to provide the quality stay you should expect from us.

酒店回复: Thank you for taking the time to share your feedback with us. I’m glad to hear our team made a positive impression with their friendliness, but I’m truly sorry for the frustrations you experienced with housekeeping during your stay. We understand how important a clean and well-kept room is, especially for our long-stay guests, and I apologize that we fell short of expectations. While staffing challenges can arise, it’s our responsibility to ensure every guest feels cared for throughout their visit. Please know we’re reviewing our processes to better balance daily service with room readiness, so this does not happen again.We value your input and hope you’ll give us another opportunity to provide you with the seamless experience you deserve.

酒店回复: Thank you so much for your kind words and for choosing to stay with us at Holiday Inn Express & Suites Fort Worth Southwest! We're thrilled to hear that you enjoyed your stay and found our location convenient yet peaceful. It's wonderful to know that our clean rooms and friendly staff helped make your visit a pleasant one.We hope to welcome you back again soon for another great stay!

酒店回复: Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay and found everything clean and convenient. Our team takes pride in providing friendly service and making sure guests have everything they need. We hope to welcome you back again soon!

酒店回复: Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed the convenient shopping nearby and that noise was not an issue during your stay. We hope to welcome you back again soon!

酒店回复: Thank you for sharing your feedback. We're sorry to hear that the room and breakfast area did not meet your expectations, especially in comparison to other Holiday Inn Express locations. We understand how important space and a well-stocked breakfast are to a comfortable stay, and we’ll be reviewing your comments with our team to identify ways we can improve. We appreciate you bringing this to our attention and hope you'll consider staying with us again in the future.

酒店回复: Thank you for your kind feedback! We're so glad to hear that our team was helpful and responsive when an issue arose. Providing prompt solutions and great service is what we strive for, and it's wonderful to know we met that mark during your stay. We hope to welcome you back again soon!