We had a wonderful stay. The front deck lady was wonderful and helpful. I can't remember her name but she was great!! All staff went above and beyond. Breakfast was great. I will definitely will stay again.
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酒店回复: Dear Guest,Thank you for your fantastic review! We’re thrilled to hear that our staff, especially at the front desk, made your stay memorable. It’s wonderful to know you enjoyed the breakfast and our service. We look forward to welcoming you back on your next visit!Warm regards,Hotel Manager
5.0分
其他
Parking was easy and they had chargers for ev's. That's a first for me. It was pet friendly and quiet. Would book again.
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酒店回复: Dear Guest,Thank you for your fantastic 10/10 review! We’re thrilled to hear that you enjoyed our convenient parking, EV chargers, pet-friendly accommodations, and peaceful atmosphere.We appreciate your kind words and look forward to welcoming you back for another great stay!Your sincerely,General ManagerBest Western Port Huron
3.0分
家庭亲子
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Breakfast was good. Staff was overworked, so the service was slow. Hotel was badly outdated. The pool was closed for repairs, our sink was clogged, our first room had sheets that were tore and stained. All in all, probably met the expectations for the price paid.
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酒店回复: Dear Guest,Thank you for taking the time to share your detailed feedback. We’re pleased to know you enjoyed our breakfast, but we sincerely apologize for the issues you encountered during your stay, including maintenance concerns and slow service. Your comments have been shared with our team to ensure improvements are made in these areas. We appreciate your understanding and hope to have the opportunity to provide you with a better experience in the future.Yours sincerely,General Manager
4.0分
其他
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the place was good except for the ladies club taking over the lobby seating. every time i entered the lobby area i felt like i was intruding on their meetings. they should of been in the conference room. other than that, it was ok.
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酒店回复: Dear Guest,Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed your stay overall. We apologize for the inconvenience caused by the group using the lobby area — your comment is well noted, and we’ll ensure better coordination in the future so that all guests can enjoy the public spaces comfortably. We appreciate your understanding and hope to welcome you back soon.Yours sincerely,General Manager
3.0分
其他
Stayed there because there was a Tesla charger and it was broken. Noisy hotel, nothing really nearby.
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酒店回复: Dear Guest,Thank you for sharing your feedback. I’m sorry to hear that the Tesla charger was not working during your stay and that noise and location affected your experience. We take all guest comments seriously and will review these areas to see how we can improve.We hope to have the opportunity to provide a better experience should you choose to stay with us again.Sincerely,General Manager
4.0分
朋友出游
Very good breakfast, open until 9:30am. Quiet location. No river or lake view. Property surrounded by trees and brush. Comfortable room.
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酒店回复: Dear Guest,Thank you for sharing your feedback and for highlighting our breakfast, peaceful location, and comfortable rooms. We’re pleased you had a pleasant stay. We appreciate your comments and hope to welcome you back again soon for another enjoyable visit.Yours sincerely,General Manager
平庸的酒店，泳池过敏不包含在内。我们刚进酒店的时候，他们差点就因为我们是当地人而取消了我们的预订。泳池的油漆都剥落了。如果你对乳胶过敏，在泳池里肯定会起荨麻疹。按摩浴缸用肥皂和水冲洗后很脏。而且，枕头也特别不舒服。吃早餐的时候，土豆都没吃完。其他一切都很棒。
别担心，工作人员非常友好，他们接受宠物。
优秀的酒店
好的
We had a wonderful stay. The front deck lady was wonderful and helpful. I can't remember her name but she was great!! All staff went above and beyond. Breakfast was great. I will definitely will stay again.
Parking was easy and they had chargers for ev's. That's a first for me. It was pet friendly and quiet. Would book again.
Breakfast was good. Staff was overworked, so the service was slow. Hotel was badly outdated. The pool was closed for repairs, our sink was clogged, our first room had sheets that were tore and stained. All in all, probably met the expectations for the price paid.
the place was good except for the ladies club taking over the lobby seating. every time i entered the lobby area i felt like i was intruding on their meetings. they should of been in the conference room. other than that, it was ok.
Stayed there because there was a Tesla charger and it was broken. Noisy hotel, nothing really nearby.
Very good breakfast, open until 9:30am. Quiet location. No river or lake view. Property surrounded by trees and brush. Comfortable room.