I made a phone call before I went to the hotel to make sure my room was still available just in case I was going to be late. It wasn't the receptionist at the location that I was staying, it was a general customer service agent. She was unacceptably rude so my weekend started off on the wrong foot! I got to the hotel, the staff in the lobby was wonderful. When I got to my room, the first thing I noticed was a tile floor. Not impressed! The bed was fine, the pillows were fine, and all the amenities were suffice. But there was no bathtub, only a shower and that was very disappointing! The next thing that I noticed was the sound of a basketball. The people beside me had children that played basketball majority of the weekend on the tile floor. The people on the other side of me, I got to listen to every program they watched on TV because the walls were so thin. I had to whisper when I made a phone call and my feet were cold all weekend, even with shoes. If it werent for the staff and good nights sleep, I would've rated poor and been very unhappy about the money spent.
5.0分
家庭亲子
Everything was lovely. The staff is professional, helpful and friendly. We have family in the area and will definitely be returning for future visits.
5.0分
商务出差
Nice large room with comfortable bed and clean facilities. Free breakfast with excellent coffee!
5.0分
其他
Yes, the room was clean and the employee at the front desk was super nice and helpful.
Thanks!
5.0分
其他
Very clean. The staff was attentive and friendly. Rooms comfortable, free breakfast just right, and we appreciate the cardio machines in the fitness center.
3.0分
其他
People are nice but if the room cost 160 bucks it should atleast have a remote that works for the TV
4.0分
情侣出游
Friendly staff, easy check in, nice breakfast. Room large, clean. Bed good. Bathroom average, shower okay. Really good for an overnight freeway travel stay.
5.0分
其他
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Everyrhing was, clean, quiet, good and functioned as it should. Shower toilet seperate from sink and mirror. Beds are higher and comfy, but bouncy. Challenging for shorter and older people with balance or mobility issues. Be sure to be there on time for breakfast. They put stuff away just before they said it ended. Good options and pretty good food though. They have smaller travel size shampoo, conditioner and lotion, with bar soap. Overall really good short stay. Has a refrigerator but no freezer to refreeze ice packs.
5.0分
其他
Family weekend away
Clean room amd comfy, staff was very nice, brrakfast was delicious, and walking distance to a couple fast food places.
5.0分
情侣出游
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The room was clean and comfortable. The breakfast options were good. The staff members we came in contact with were friendly and helpful. The location was convenient to the highway and the Armstrong Museum, restaurants and not too far from downtown. The only slightly negative thing was the pool was cold, so a warmer pool water temperature would have been appreciated. We still enjoyed some time in the pool though. The gym was small but met our needs.
I made a phone call before I went to the hotel to make sure my room was still available just in case I was going to be late. It wasn't the receptionist at the location that I was staying, it was a general customer service agent. She was unacceptably rude so my weekend started off on the wrong foot! I got to the hotel, the staff in the lobby was wonderful. When I got to my room, the first thing I noticed was a tile floor. Not impressed! The bed was fine, the pillows were fine, and all the amenities were suffice. But there was no bathtub, only a shower and that was very disappointing! The next thing that I noticed was the sound of a basketball. The people beside me had children that played basketball majority of the weekend on the tile floor. The people on the other side of me, I got to listen to every program they watched on TV because the walls were so thin. I had to whisper when I made a phone call and my feet were cold all weekend, even with shoes. If it werent for the staff and good nights sleep, I would've rated poor and been very unhappy about the money spent.
Everything was lovely. The staff is professional, helpful and friendly. We have family in the area and will definitely be returning for future visits.
Nice large room with comfortable bed and clean facilities. Free breakfast with excellent coffee!
Yes, the room was clean and the employee at the front desk was super nice and helpful.
Thanks!
Very clean. The staff was attentive and friendly. Rooms comfortable, free breakfast just right, and we appreciate the cardio machines in the fitness center.
People are nice but if the room cost 160 bucks it should atleast have a remote that works for the TV
Friendly staff, easy check in, nice breakfast. Room large, clean. Bed good. Bathroom average, shower okay. Really good for an overnight freeway travel stay.
Everyrhing was, clean, quiet, good and functioned as it should. Shower toilet seperate from sink and mirror. Beds are higher and comfy, but bouncy. Challenging for shorter and older people with balance or mobility issues. Be sure to be there on time for breakfast. They put stuff away just before they said it ended. Good options and pretty good food though. They have smaller travel size shampoo, conditioner and lotion, with bar soap. Overall really good short stay. Has a refrigerator but no freezer to refreeze ice packs.
Family weekend away
Clean room amd comfy, staff was very nice, brrakfast was delicious, and walking distance to a couple fast food places.
The room was clean and comfortable. The breakfast options were good. The staff members we came in contact with were friendly and helpful. The location was convenient to the highway and the Armstrong Museum, restaurants and not too far from downtown. The only slightly negative thing was the pool was cold, so a warmer pool water temperature would have been appreciated. We still enjoyed some time in the pool though. The gym was small but met our needs.