酒店回复: Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If i can be of assistance in the future.
5.0分
商务出差
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Nice stay .property is very nice and all the services are excellent. Very cooperative staff .hospitality is best.food is very good not specially breakfast even dinner buffet is so nice. Cleanliness and housekeeping is excellent. Must stay
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酒店回复: Dear Deepak, Thank you for the wonderful feedback! We are thrilled to hear that you had a great stay with us and enjoyed our superb hospitality, delicious food, and excellent service. Our team takes pride in providing a nice property, cooperative staff, and maintaining high cleanliness standards. We look forward to welcoming you back for another pleasant stay at Click Hotel Yuvraj. CLICK HOTEL YUVRAJ FRONT OFFICE TEAM
5.0分
情侣出游
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Simple and clean hotel. Rooms were cleaned everyday. The breakfast and restaurant staff were excellent. Always smiling and very helpful. Would go back to this hotel next year again. Good housekeeping and receptionist too. They even offer us a room after we check out from the hotel
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酒店回复: Dear Saifee, Thank you for your wonderful feedback! We’re so glad to hear you enjoyed a comfortable stay and appreciated our clean rooms and friendly staff. It’s lovely to know that our team made such a positive impression on you. We can't wait to welcome you back to Click Hotel Yuvraj next year! CLICK HOTEL YUVRAJ FRONT OFFICE TEAM
5.0分
家庭亲子
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This hotel exceeded our expectations in terms of comfort care and cleanliness. Above all their restaurant’s quality of food and service was above par. We thoroughly enjoyed their vegetarian delights and breakfast spread was always superb for the 8days we stayed there. Their staff Kailash served with full Passion and charisma. Keep up the great standard. We will be back next year insh
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酒店回复: Dear Guest, Thank you for your wonderful feedback! We're thrilled to hear that our comfort, care, and cleanliness exceeded your expectations. It's great to know you enjoyed the vegetarian delights and breakfast during your stay. Kailash will be delighted to hear your kind words about his service. We can’t wait to welcome you back next year at Click Hotel Yuvraj! CLICK HOTEL YUVRAJ FRONT OFFICE TEAM
1.0分
其他
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It is undoubtedly one of the worst hotel experiences I have had. The hotel encourages customers to "re-use" the bed linen to save water - but because they use an old and outdated solar heating system - you have to allow a million litres of water to run waste before you can get decent hot water in the bathroom to take a bath. There was a horrible musty smell from the air conditioning - the room does not smell clean and fresh. The shower curtain in the bathroom stinks to hell and has probably never been cleaned (ever). It smelt like the public urinal at the Surat Railway station. The water pressure in the shower is non existent - taking a shower was like standing under a leak not like using a shower. The crowning glory was - When I was leaving the hotel the front desk asked me to pay for the room which I had already paid for at the time of booking - in fact - I had paid for the room while booking it on the Suba Hotels website (the Group which owns the Yuvraj). They had a printed confirmation showing amount paid 2576 - balance due 0.00 - but the the front desk keept insisting "Humko nahi mila" (we didn't receive it). I had to show them proof of payment using the sms I received from the bank as well as a screenshot of my bank statement to show them that they money has been paid - all the while as I was getting delayed to catch my train back. What is the customer supposed to do if their systems work in such a way that when I have paid on their own Website - the hotel which is a part of the Group - did not receive the payment and they harass the customer for their own shortcomings. After I showed proof of payment, the front desk let it slip that they have a system of monthly settlements with the parent company - compounding my anger and irritation - meaning that they knew that they may have received payment but expect the customer to show proof beyond what is normal. All in all - a horrible experience which I don't recommend to anyone.
5.0分
独自旅行
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Nice rooms and front desk is good to approach.very close to many businesses points.defintly recommend to friends and business associates. Good ambient.frontdesk people are very cordial. Room are clean and well maintained. Aaaaaaaaaaaaa.
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酒店回复: Dear Guest, Thank you for your kind words and recommendation! We're thrilled to hear that you enjoyed your stay and found our rooms clean and well-maintained. It's wonderful to know that our front desk team made a positive impression and that you appreciated the convenient location. We look forward to welcoming you and your friends back to Click Hotel Yuvraj! CLICK HOTEL YUVRAJ FRONT OFFICE TEAM
5.0分
商务出差
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Centralised location , Good amenities, very cardial & caring staff. Good food & excellent sevice . Good veriety og vegetarian food. Near to Railway & Bus stand. Happening place due to nearby textile market .
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酒店回复: Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If i can be of assistance in the future.
5.0分
商务出差
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Super food super service ; Nice and comfortable place to stay, Enjoyed my stay main benefit is near by station and depo, walkable. Also can be Rome in station area. So overall nice place and easy to stay.
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酒店回复: Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If i can be of assistance in the future.
1.0分
其他
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Rooms are clumsy with no proper symmetry very small rooms once you enter there is no other option than to jump on bed so small that you have to do it water if exhausted you have to buy one breakfast is also clumsy
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酒店回复: Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If i can be of assistance in the future.
5.0分
其他
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Great experience , wonderful place to stay and centrally located. Have been coming to same property since last four years Good business hotel for meeting xlients and catching up for all pending work at Surat
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酒店回复: Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If i can be of assistance in the future.
Bs=酒店位置的一部分。休息 2 星级酒店的所有平均水平。房间很小。被升级为所谓的超级豪华房。所有便利设施，但都很基本。早餐有几种选择。
Nice stay .property is very nice and all the services are excellent. Very cooperative staff .hospitality is best.food is very good not specially breakfast even dinner buffet is so nice. Cleanliness and housekeeping is excellent. Must stay
Simple and clean hotel. Rooms were cleaned everyday. The breakfast and restaurant staff were excellent. Always smiling and very helpful. Would go back to this hotel next year again. Good housekeeping and receptionist too. They even offer us a room after we check out from the hotel
This hotel exceeded our expectations in terms of comfort care and cleanliness. Above all their restaurant’s quality of food and service was above par. We thoroughly enjoyed their vegetarian delights and breakfast spread was always superb for the 8days we stayed there. Their staff Kailash served with full Passion and charisma. Keep up the great standard. We will be back next year insh
It is undoubtedly one of the worst hotel experiences I have had. The hotel encourages customers to "re-use" the bed linen to save water - but because they use an old and outdated solar heating system - you have to allow a million litres of water to run waste before you can get decent hot water in the bathroom to take a bath. There was a horrible musty smell from the air conditioning - the room does not smell clean and fresh. The shower curtain in the bathroom stinks to hell and has probably never been cleaned (ever). It smelt like the public urinal at the Surat Railway station. The water pressure in the shower is non existent - taking a shower was like standing under a leak not like using a shower. The crowning glory was - When I was leaving the hotel the front desk asked me to pay for the room which I had already paid for at the time of booking - in fact - I had paid for the room while booking it on the Suba Hotels website (the Group which owns the Yuvraj). They had a printed confirmation showing amount paid 2576 - balance due 0.00 - but the the front desk keept insisting "Humko nahi mila" (we didn't receive it). I had to show them proof of payment using the sms I received from the bank as well as a screenshot of my bank statement to show them that they money has been paid - all the while as I was getting delayed to catch my train back. What is the customer supposed to do if their systems work in such a way that when I have paid on their own Website - the hotel which is a part of the Group - did not receive the payment and they harass the customer for their own shortcomings. After I showed proof of payment, the front desk let it slip that they have a system of monthly settlements with the parent company - compounding my anger and irritation - meaning that they knew that they may have received payment but expect the customer to show proof beyond what is normal. All in all - a horrible experience which I don't recommend to anyone.
Nice rooms and front desk is good to approach.very close to many businesses points.defintly recommend to friends and business associates. Good ambient.frontdesk people are very cordial. Room are clean and well maintained. Aaaaaaaaaaaaa.
Centralised location , Good amenities, very cardial & caring staff. Good food & excellent sevice . Good veriety og vegetarian food. Near to Railway & Bus stand. Happening place due to nearby textile market .
Super food super service ; Nice and comfortable place to stay, Enjoyed my stay main benefit is near by station and depo, walkable. Also can be Rome in station area. So overall nice place and easy to stay.
Rooms are clumsy with no proper symmetry very small rooms once you enter there is no other option than to jump on bed so small that you have to do it water if exhausted you have to buy one breakfast is also clumsy
Great experience , wonderful place to stay and centrally located. Have been coming to same property since last four years Good business hotel for meeting xlients and catching up for all pending work at Surat