酒店回复: Dear Graeme,We very much appreciate your comments regarding your booking at Mercure Ayr Hotel. It is always helpful to receive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.Kind Regards
酒店回复: Dear Mark,We very much appreciate your comments regarding your booking at Mercure Ayr Hotel. It is always helpful to receive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.
酒店回复: Dear Lee,We very much appreciate your comments regarding your booking at Mercure Ayr Hotel. It is always helpful to receive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.
酒店回复: Dear Guest,We very much appreciate your comments regarding your booking at Mercure Ayr Hotel. It is always helpful to receive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.Kind Regards
酒店回复: Dear Paul,We very much appreciate your comments regarding your booking at Mercure Ayr Hotel. It is always helpful to receive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.Kind Regards
2.0分
商务出差
原文
翻译提供方:Google
非常破旧的酒店。
没吃过东西,因为酒店的用餐区看起来不太吸引人,所以就出去了。床还可以,但不太舒服。
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酒店回复: Dear Daren,We very much appreciate your comments regarding your booking at Mercure Ayr Hotel. It is always helpful to receive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.
房间舒适又干净,非常适合我们短暂的停留。停车场没有明确的指示,直到办理入住时才告知停车需要额外收费(8英镑,可用到次日中午12点),不过所有员工都非常友好和乐于助人。
不满意。
这是我第二次入住美居酒店,第一次体验还行。
这次就差远了。我们因为要去参加婚礼,所以希望能提前入住。他们说如果有空房的话,我们得额外支付50英镑,而且要等到当天上午11点才能知道有没有空房。
婚礼结束后回到酒店,却发现行李寄存室打不开。
第二天早上的早餐,我只能说都干巴巴的。
退房的时候,前台小姑娘说我们已经付清所有费用了。我问是否可以将车停在停车场,她说可以,但为了以防万一还是把车牌号登记一下,因为我们停车的费用是覆盖到中午12点的,我们也是那时退房的。
结果突然间,我们被告知要支付7英镑停车费,而仅仅5分钟前还说没问题。
我再也不会回来了。
这个价格来说,简直太差了。连冰箱这种基本设施都没有。
房间虽然有些老旧,但干净舒适。食物美味,员工友好高效。地理位置优越。
基础酒店,如果您需要艾尔市中心的酒店,请预订。
这家酒店位置优越,但服务非常基础。除了少数例外,服务非常差(一位前台人员非常乐于助人,其他的则漠不关心。在酒吧被多次忽视,所以去了其他地方。早餐工作人员服务态度很好)。酒店状况很糟糕,雅高允许他们使用自己的名字(尽管外墙上的名字已经掉下来了),这让我很惊讶。房间在凉爽的天气里很舒适,但非常陈旧,建筑和装饰状况也很糟糕。
停车时没有被告知需要付费。我们把行李放在房间的储物柜里。储物柜关不上,行李掉在地上。金发女孩说门关不严,但大门会锁。非常奇怪。前台金发女孩的态度令人震惊,非常唐突,立刻毁了我们的住宿体验。我差点就直接走了。幸好我的朋友让我冷静下来。人际交往能力很差,而且很咄咄逼人。这是我遇到的最糟糕的情况。
近期最差的。
这是我住过的最差的酒店。入住时间很晚,广告上说的免费停车要7英镑。酒店太破旧了,根本睡不着,其他住客太多,而且外面几乎没有隔音设施。床很硬,睡起来很不舒服,枕头摸起来像沙袋。我想说,如果你只是找个便宜的房间,只想睡一晚,没错,但双人间要137英镑,这附近还有很多其他选择。比如Premier Inn和Travel Lodge,这样你就知道会是什么样了。因为酒店太吵了,我们凌晨3点才离开回家。
一开始简直就是噩梦……
我的房间和电视完全不能用,简直就是噩梦……最后终于解决了,但对于一个出差的夜晚来说,这真是个糟糕的开始。他们给我的第二个房间的门把手坏了,除非你用力把把手往上推……我通常为了方便才住这家酒店,所以对此一点也不满意……
这家酒店设施陈旧,需要彻底翻新。等候区的家具破损,房间窗户也破损,橱柜和抽屉也不太美观。工作人员态度很好,有些很有礼貌,有些只是回复你。第一天早上的早餐很棒,但第二天的早餐很糟糕。
我想我不会再住那里了。
非常破旧的酒店。
没吃过东西,因为酒店的用餐区看起来不太吸引人,所以就出去了。床还可以,但不太舒服。