酒店回复: Thank you for the feedback and choosing Best Western. We hope to see you again in the future.
4.0分
其他
Rooms need a refeesh, wall paper peeling toilet old and low and drapes stained. Front desk customer service - excellent!
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酒店回复: thank you for staying with us. I know the rooms need refreshed and do apologize, but we are excited to inform you that in February we will be starting our renovations, and hope you have the chance to come back and see a new and improved hotel.
4.0分
情侣出游
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Strong cigarette smell in hallways but room was clean. Breakfast was hot included eggs, sausage, biscuits and gravy, waffles, great coffee, etc. staff was friendly. Indoor pool looked fun & refreshing but was already closed when we checked in n left before it opened.
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酒店回复: Thank you for your response. We really approciate your feedback and will improve our services for our guests.
5.0分
其他
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The room was well appointed, all necessities purposefully and neatly placed. Room is clean and comfortable. If you like a firm mattress, as I do, you'll find the beds comfortable.
If I had anything that could have made our nights here more comfortable, I would say the a/c could be improved upon... I found no setting that would allow the fan to run constantly, so it cut on and off all night and thus was more noticable than I would have liked but I adjusted to it after about an hour.
Breakfast was good... the waffles were just right!!!
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酒店回复: I'm glad to see that you enjoyed your stay with us. Thank you for choosing BW Marion, I hope you have a great day and safe travels
3.0分
情侣出游
The room was clean, the bed was comfortable and the staff was friendly.
However, the rooms are in need of updating and the breakfast was a disappointment.
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酒店回复: Thank you for your response. We really approciate your feedback, will improve our breakfast selections.
4.0分
其他
Great staff, will help out to make sure all is well. Microwave did not work, but was able to use the breakfast room microwave.
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酒店回复: Thank you for your feedback. We really appreciate your feedback so we can improve our services.
4.0分
朋友出游
Beds were saggy and could definitely be replaced. Bathroom fixtures older. Water took a while to heat up in the sink.
酒店回复: THANK YOU FOR YOUR RESPONSE.
2.0分
商务出差
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Plumbing problems. Plugged toilet, Moved to a comparable room but next to machine room. Continual vibration. There drain cover in sink missing.
I stayed there two years ago and clearly has gone downhill. But...
Outstanding choice of entertainment and excellent TV.
Bedding very nice and comfortable. Chairs so so.
Free addons at Texas Roadhouse. Clearly one of the best places in Town to eat.
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酒店回复: I am sorry that we did not meet your expectations. We appreciate your feedback and will improve our services.
很重要的一点是，你需要提前预订好早上的交通。这里没有优步（Uber）或来福车（Lyft）服务，也没有班车。我不得不花了30美元打车去MWA机场，才5英里远。其他方面都很好，包括员工、卫生和早餐。
所有东西都很旧，但除了走廊有异味之外，其他都还可以。
淋浴水不热，只是温水。
早餐一般，不算特别好。
环境安静，服务周到，员工彬彬有礼。
Rooms need a refeesh, wall paper peeling toilet old and low and drapes stained. Front desk customer service - excellent!
Strong cigarette smell in hallways but room was clean. Breakfast was hot included eggs, sausage, biscuits and gravy, waffles, great coffee, etc. staff was friendly. Indoor pool looked fun & refreshing but was already closed when we checked in n left before it opened.
The room was well appointed, all necessities purposefully and neatly placed. Room is clean and comfortable. If you like a firm mattress, as I do, you'll find the beds comfortable.
If I had anything that could have made our nights here more comfortable, I would say the a/c could be improved upon... I found no setting that would allow the fan to run constantly, so it cut on and off all night and thus was more noticable than I would have liked but I adjusted to it after about an hour.
Breakfast was good... the waffles were just right!!!
The room was clean, the bed was comfortable and the staff was friendly.
However, the rooms are in need of updating and the breakfast was a disappointment.
Great staff, will help out to make sure all is well. Microwave did not work, but was able to use the breakfast room microwave.
Beds were saggy and could definitely be replaced. Bathroom fixtures older. Water took a while to heat up in the sink.
Plumbing problems. Plugged toilet, Moved to a comparable room but next to machine room. Continual vibration. There drain cover in sink missing.
I stayed there two years ago and clearly has gone downhill. But...
Outstanding choice of entertainment and excellent TV.
Bedding very nice and comfortable. Chairs so so.
Free addons at Texas Roadhouse. Clearly one of the best places in Town to eat.