Enjoyed the hot tub. Great pool area and breakfast area.
Second time we have stayed there.
Will stay there again.
展开
酒店回复: Thank you for your feedback and positive comments.You are always welcome.
3.0分
家庭亲子
washrooms are moldy and does not have an exhaust fan system (door doesnt lock either).
I think quality in can do much better than this.
展开
酒店回复: Thank you for your feedback and sorry about the room condition which we have addressed.Look forward to your next visit.
3.0分
家庭亲子
展开
PROS
- Staff was accommodating and arranged for our group to stay in adjacent rooms
- Convenient for group travel
- Smooth check-in process
- Clean
CONS
- Serious safety issue with the bed: There was a large, pointed metal piece sticking out from the box spring, hidden by the bed skirt. I hit my leg on it, and it could have seriously injured my son. When we told staff at check-out, the front desk clerk immediately knew what I was referring to and said, “Oh, the metal from the box spring, right? Haha, yeah yeah, our maintenance is already aware of that.” She didn't apologize or seem concerned, which was disappointing. If they’re aware of the issue, guests should definitely be warned before entering or the problem should be fixed.
- Unpleasant room odor: My friend's room smelled like fish after turning on the heater (Room 258)
- Lack of privacy in some rooms: Certain rooms face the hotel’s indoor dining area. If you're assigned one of these, be prepared to keep your curtains closed at all times unless you're comfortable with people being able to see into your room.
展开
酒店回复: Thank you for your feedback and sorry about the staff attitude and the bed frame which has been fixed. Hope you are feeling better.
3.0分
其他
展开
Indoor pool was in poor condition - water very cold - unheated. Hallway to pool ALL vinyl flooring loose and bubbled. Rooms were ok. Shower walls loose plastic panels - dated but clean. Breakfast the usual for a budget hotel. Grounds unsightly - worn concrete paths and weeds.
酒店回复: Thank you for your feedback and look forward to your next visit.
4.0分
其他
The hotel is easy to find and is close to main street Midland and not far from Penetanguishene. It was very clean and comfortable.
展开
酒店回复: Thank you for your feedback and positive comments.Look forward to your next visit.
5.0分
家庭亲子
展开
Rushed out of our room by housekeeping knocking multiple times for 2 hours until check out time. Cleaning doors while we are still there and waiting in the hall for us to leave
展开
酒店回复: Thank you for your feedback and sorry about the HK urgency to clean rooms for check ins.Look forward to your next visit.
4.0分
其他
展开
Staff was great, room comfortable, everything we needed. However, the smell of pot in hallways was very prevalent and not nice. We will consider this on next visit.
展开
酒店回复: Thank you for your feedback and comments. Sorry for guests who do not respect the No Smoking/No Vaping policy in the entire hotel.
员工很棒,服务一流。
玩得太开心了!!
一楼的外部客房,停车就在门口,非常方便。室内游泳池水温适中,早上人不多,但晚上会比较拥挤。
Enjoyed the hot tub. Great pool area and breakfast area.
Second time we have stayed there.
Will stay there again.
washrooms are moldy and does not have an exhaust fan system (door doesnt lock either).
I think quality in can do much better than this.
PROS
- Staff was accommodating and arranged for our group to stay in adjacent rooms
- Convenient for group travel
- Smooth check-in process
- Clean
CONS
- Serious safety issue with the bed: There was a large, pointed metal piece sticking out from the box spring, hidden by the bed skirt. I hit my leg on it, and it could have seriously injured my son. When we told staff at check-out, the front desk clerk immediately knew what I was referring to and said, “Oh, the metal from the box spring, right? Haha, yeah yeah, our maintenance is already aware of that.” She didn't apologize or seem concerned, which was disappointing. If they’re aware of the issue, guests should definitely be warned before entering or the problem should be fixed.
- Unpleasant room odor: My friend's room smelled like fish after turning on the heater (Room 258)
- Lack of privacy in some rooms: Certain rooms face the hotel’s indoor dining area. If you're assigned one of these, be prepared to keep your curtains closed at all times unless you're comfortable with people being able to see into your room.
Indoor pool was in poor condition - water very cold - unheated. Hallway to pool ALL vinyl flooring loose and bubbled. Rooms were ok. Shower walls loose plastic panels - dated but clean. Breakfast the usual for a budget hotel. Grounds unsightly - worn concrete paths and weeds.
The hotel is easy to find and is close to main street Midland and not far from Penetanguishene. It was very clean and comfortable.
Rushed out of our room by housekeeping knocking multiple times for 2 hours until check out time. Cleaning doors while we are still there and waiting in the hall for us to leave
Staff was great, room comfortable, everything we needed. However, the smell of pot in hallways was very prevalent and not nice. We will consider this on next visit.