酒店回复: Good evening, We are deeply sorry for what you found inside the room. We take this very seriously and will do what is necessary to fix it. This is not the image that we want to give to our guests, and we will take care of it.Best regards, Ben - Team Ozz
酒店回复: HelloThank you for choosing to stay with us again and for sharing your feedback. We're sorry to hear that your recent experience didn’t match the positive impression you had during your last visit. We sincerely apologize if our staff came across as unfriendly or inflexible this is certainly not the standard of service we aim to provide.Regarding the check-in time, we understand how a strict policy can feel inconvenient, and we’ll look into ways to improve the experience. We're also truly sorry for the billing issue at check-out, though we're glad to hear it was resolved quickly with the help of Ctrip.On a positive note, we appreciate your comment on the cleanliness. As for the bunk bed design, we understand the concern and will take it into consideration for future improvements.We hope to have another chance to welcome you back and provide a better experience next time.
酒店回复: Good evening Kong Wen,We are sorry for your experience. Your reservation being a non refundable one, it was not possible from us to get you the reservation refunded. We are sorry that you felt uncomfortable in the room and the lobby, we did not know it. Next time, please feel free to notice the staff about how you feel, and we will do our best to solve the issue.Best regards, Ben - Team Ozz
酒店回复: Good evening, Thank you very much for your rating and comment. We are sorry about the soundproof being average and the rooms feeling small, we are doing our best to change this. Thank you for noticing the breakfast and the location. We are glad our guests enjoy the fact that they are near the train station and most commerces in Nice just by a quick walk.Best regards, Ben - Team Ozz
酒店回复: Hello,Thank you for taking the time to share your feedback. We’re glad to hear that you appreciated the cleanliness of our property and our convenient location.We’re truly sorry to learn that certain aspects of your stay did not meet your expectations. Your comments regarding the reception, kitchen facilities, and luggage storage have been noted, and we will review them with our team to make improvements and ensure a better experience for our future guests.We hope to have the opportunity to welcome you again and provide you with a more pleasant stay.Kind regards,Deva | Reception
我定的4人间，服务台小姐姐给我的是3人间房间有独立的卫生间很方便，虽然我住3层有点不太方便但除了睡觉我基本在房间也没所谓，房间干净清爽舒适，有大窗户可以打开，衣服晾在窗台上一天就干了。一楼的厨房很大很宽敞，甚至还有个乒乓球台，哈哈哈，昨天两个墨西哥小伙伴玩的开心让我加入，我们仨玩了好一会儿，还有好多观众鼓掌加油呢。早餐很不错，除了三种现烤的面包，还有各种咖啡、苹果汁、奶酪、黄油、蜂蜜、切块的水果、酸奶、香肠切片、燕麦片、牛奶、果酱和鸡蛋，我中午都不觉得饿，6欧真的太值了！而且，咖啡是全天免费供应的，周日的中午还有三种面包免费供应，真的对住客很Nice啦！下次有机会来Nice还住这家！
不！要！住！在！这！里！
卫生程度很差，房间里蟑螂超级多啊，恶心死了！
DO NOT LIVE HERE!!!
There are lots of COCKROACHES in the room!!!
第二次来住了，这次在303，工作人员不知道是不是换了一批，觉得没有一个多月前好了，有种傲慢感，做事很墨迹，14:58到的也不让check in，非要等15:00，很不灵活很搞笑。另外在check out时有出现多收钱的行为，感谢携程帮忙处理好了，钱回来了，一点都不磨叽。卫生ok的，除了在床上不管你多小只，只要你是正常成年人，下铺中铺都是不可能坐直的，上铺没去过不知道，特别高。
我朋友在携程上定的可以退款我，我定的trip就不行，申请了2次拒绝两次，房间全是脚臭味，这辈子没见过那么大的味，每一口都能味道，大厅里都是这个味道，别图省钱去住
在这个模式下，算是中规中矩。设施比较简单，基本功能满足，卫生做的还是不错的，除了工作人员的努力，周围人的的相互尊重也是原因。
工作人员非常友好和乐于助人，总是乐意回答问题，并提供当地的游玩建议。我很感谢他们为让客人感到宾至如归所做的努力。
酒店设施还可以，没什么特别的——就是些基础房间，公用浴室有点旧了，可以翻新一下。不过，所有设施都能正常使用。
除了房间小点，隔音一般，其他都还好，毕竟是青旅，还要什么自行车。早餐性价比较高。距火车站较近，到海边和市中心步行15分钟也不算远
空间小。卫生不错。位置不错。两个黑皮前台接待态度不咋滴。厨房不能做饭。行李寄存房间很小没有锁～感觉随便谁都可以拿任何人的行李。行李房很脏把我的包放地上了。差评
房间很不错，干净舒适！虽然面积不大但是该有的都有！遇到的室友很有趣，大家一起聊天很开心！值得一提的是地理位置真的太方便了，就在车站附近，走路五分钟！所以去周边特别自由。好几家好吃的店也是步行可达。
不太方便的就是没什么厨具，不方便做饭！希望之后可以提供方便的基本厨房服务～
地理位置很方便，一个人旅行想找个安全点的房间，这家基本上很多高中生来住。除了隔音不好外其他都还不错。