The service is excellent. The breakfast was a bit disappointing. We have stayed there before and the breakfast was excellent then.
I object to the soap being in these dispensers especially in the shower. Have any of the staff tried to use them in the shower? It is almost impossible to get your hand under the spout especially if, like me, you have balance problems.
5.0分
其他
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A very comfortable and relaxed hotel. Clean, well appointed bedroom, friendly, helpful staff. pleasant, if uninspiring breakfasts, well prepared food served in the bar with chef's specials to round out the menu. Parts of the exterior of one wing in need of some cosmetic attention but the rest of the facade of this massive, rambling property not at all bad and the interiors good. Beautiful countryside surroundings as well as attractive golf course.
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酒店回复: Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon
4.0分
其他
Room was very clean and lady on reception was lovely
There was only one person working in the restaurant and he was struggling to cope
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酒店回复: Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon
4.0分
其他
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Usually 5 star but...
Amazing spa and at least our 10th weekend there, probably our favourite hotel with the best spa however, the hot tub was not hot despite us raising this with them and its always a highlight of our visit. Not sure if theyve a change of staff or cut back's or what but it did affect whats usually an amazing weekend stay.
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酒店回复: Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon
3.0分
情侣出游
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The hotel could not be faulted great Staff but why oh why no central heating near end of October the room was 16c and we had to have heaters brought to the room not what one expects
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酒店回复: Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon
5.0分
其他
We stayed overnight and the bed was excellent, didn't use any other facilities
Very friendly receptionist
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酒店回复: Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon
3.0分
商务出差
Great staff but room smelled
Staff were really nice and friendly. My room smelled like old or rot or something which wasn’t great.
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酒店回复: Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon
5.0分
情侣出游
Great staff very helpful and polite, I liked the food in the bar and helpful staff by the pool.
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酒店回复: Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon
酒店位置有点偏僻，位于乡村地带，适合大型团体入住和举办婚礼。我因为那天晚上有暴风雨所以临时预订，结果一切顺利，住宿体验也不错，员工也很友好。
房间过时了，完全不像行政房，而且没提停车场限高，餐饮价格也离谱。
The service is excellent. The breakfast was a bit disappointing. We have stayed there before and the breakfast was excellent then.
I object to the soap being in these dispensers especially in the shower. Have any of the staff tried to use them in the shower? It is almost impossible to get your hand under the spout especially if, like me, you have balance problems.
A very comfortable and relaxed hotel. Clean, well appointed bedroom, friendly, helpful staff. pleasant, if uninspiring breakfasts, well prepared food served in the bar with chef's specials to round out the menu. Parts of the exterior of one wing in need of some cosmetic attention but the rest of the facade of this massive, rambling property not at all bad and the interiors good. Beautiful countryside surroundings as well as attractive golf course.
Room was very clean and lady on reception was lovely
There was only one person working in the restaurant and he was struggling to cope
Usually 5 star but...
Amazing spa and at least our 10th weekend there, probably our favourite hotel with the best spa however, the hot tub was not hot despite us raising this with them and its always a highlight of our visit. Not sure if theyve a change of staff or cut back's or what but it did affect whats usually an amazing weekend stay.
The hotel could not be faulted great Staff but why oh why no central heating near end of October the room was 16c and we had to have heaters brought to the room not what one expects
We stayed overnight and the bed was excellent, didn't use any other facilities
Very friendly receptionist
Great staff but room smelled
Staff were really nice and friendly. My room smelled like old or rot or something which wasn’t great.
Great staff very helpful and polite, I liked the food in the bar and helpful staff by the pool.