酒店回复: Thank you for your recent stay at our property, we appreciate the feedback.
4.0分
家庭亲子
原文
翻译提供方：Google
干净，但略显陈旧。现在正在铺设新地毯，氛围会有所改善。早餐丰盛热气腾腾，服务一流。
2.0分
其他
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This hotel is “individually owned and operated”, therefore is not on the same level of a true Best Western. The room had broken lamps, huge missing vinyl pieces peeled off the desk chair, dirty & marred desk, extremely poor lighting above sink area, no housekeeping services except one day one small trash container was emptied. Had to ask for additional soap bar for shower- there were No local area info materials, tablet/pen. The room was dingy &
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酒店回复: Dear Guest,Thank you for your feedback.Please note that each Best Western property is independently owned and operated, which means service levels and amenities may vary slightly from location to location. That said, we strive to uphold the same standards of quality and hospitality across all properties.We are currently in the process of making improvements to enhance the overall guest experience. I sincerely apologize that your recent stay did not meet your expectations. We truly value your input and hope to have the opportunity to welcome you back in the future for a more enjoyable stay.
2.0分
其他
Expense for what we got
Expensive for what we got they were remodeling carpet should’ve got a discount, rooms were pieced together
3.0分
其他
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Okey, only game in town.
It was better than last year, when I discovered halfway through my stay that there was a shattered flourescent light bulb on the far 1/3 of the room. That said, the chair for the desk looked like it had significant wear and tear, with pieces of it falling off of the pleather/leather. Overall, most of the disappointment here was cosmetic, and they were in the middle of a remodel of the hall so some things can be forgiven.
It's mostly the only game in town in Dallas, and it follows the sad trend of hotels in the USA not being what they once were in the 90s, with the quality and principal of hotel keeping just not what it was.
4.0分
商务出差
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Best Western Dallas
The room was clean, although even though they have a no smoking policy it seemed as if the room had been smoked in and since I'm sensitive to smoke odor it was not pleasant.
5.0分
其他
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3 to 4 weeks per year visitor from calif .
We stay here about a week every 4 to 6 months.
The rooms and hotel are always, friendly, clean and courteous.
This trip looked like they were replacing carpet and doing upgrades to the property however rolled carpets in parking lot and in main lobby all week, actually 8 nights and same view of a remodel...
Lets say my stay there however ok...but i felt like we were in the way of a remodel...
And i sure would have chosen elsewhere had i known.
Once again the staff was great snd very accommodating...still 5 stars 🌟
Ty
Jp..California
1.0分
其他
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Rooms were not ready till 630 on one, 7pm on the other. Pool/ Spa did not work. I called the day before and asked for room really close to each other. My mom with Alzheimer’s is 85. When I got here our rooms were 217 and 212, they assured me there was not going to be a problem and then it was! We have stayed here before but this was horrible!
3.0分
家庭亲子
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Very convenient.
Remodeling carpet and baseboards during our stay.
I was surprised they had a spa pool as it wasn't on the amenities list. I would have brought my swimsuit.
房子需要翻新。走廊和楼梯间的地毯磨损严重，污渍斑斑。房间看起来不太干净——地毯上满是碎屑，浴缸周围的墙上粘着一大团长发。毛巾又薄又小。房间里的家具破旧不堪。几盏台灯的插座从灯座里露出了电线。
浴室的地板不干净，仍然有污垢，没有吹风机，当你走进水疗池时，池子里有丙酮的味道，大厅里的地毯看起来像是干了的牛奶渍，靠近我们的门和其他几个地方……我可以继续说下去，但以这个价格，我可以多花一点钱来享受更干净、更安静的设施
干净，但略显陈旧。现在正在铺设新地毯，氛围会有所改善。早餐丰盛热气腾腾，服务一流。
This hotel is “individually owned and operated”, therefore is not on the same level of a true Best Western. The room had broken lamps, huge missing vinyl pieces peeled off the desk chair, dirty & marred desk, extremely poor lighting above sink area, no housekeeping services except one day one small trash container was emptied. Had to ask for additional soap bar for shower- there were No local area info materials, tablet/pen. The room was dingy &
Expense for what we got
Expensive for what we got they were remodeling carpet should’ve got a discount, rooms were pieced together
Okey, only game in town.
It was better than last year, when I discovered halfway through my stay that there was a shattered flourescent light bulb on the far 1/3 of the room. That said, the chair for the desk looked like it had significant wear and tear, with pieces of it falling off of the pleather/leather. Overall, most of the disappointment here was cosmetic, and they were in the middle of a remodel of the hall so some things can be forgiven.
It's mostly the only game in town in Dallas, and it follows the sad trend of hotels in the USA not being what they once were in the 90s, with the quality and principal of hotel keeping just not what it was.
Best Western Dallas
The room was clean, although even though they have a no smoking policy it seemed as if the room had been smoked in and since I'm sensitive to smoke odor it was not pleasant.
3 to 4 weeks per year visitor from calif .
We stay here about a week every 4 to 6 months.
The rooms and hotel are always, friendly, clean and courteous.
This trip looked like they were replacing carpet and doing upgrades to the property however rolled carpets in parking lot and in main lobby all week, actually 8 nights and same view of a remodel...
Lets say my stay there however ok...but i felt like we were in the way of a remodel...
And i sure would have chosen elsewhere had i known.
Once again the staff was great snd very accommodating...still 5 stars 🌟
Ty
Jp..California
Rooms were not ready till 630 on one, 7pm on the other. Pool/ Spa did not work. I called the day before and asked for room really close to each other. My mom with Alzheimer’s is 85. When I got here our rooms were 217 and 212, they assured me there was not going to be a problem and then it was! We have stayed here before but this was horrible!
Very convenient.
Remodeling carpet and baseboards during our stay.
I was surprised they had a spa pool as it wasn't on the amenities list. I would have brought my swimsuit.
The breakfast was good.