酒店回复: Thank you for the review. I am sorry we failed to meet your expectations.We look forward to seeing you again soon so that we may give you Heroic Hospitality.Sincerely,Peter SmithGeneral Manager
5.0分
其他
This is my third time staying at this hotel. Rooms are clean,beds are comfortable. Staff are always friendly and helpful. Love staying.
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酒店回复: Thank you for the awesome review!We look forward to seeing you again soon.Sincerely,Peter SmithGeneral Manager
4.0分
情侣出游
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Clean, quiet and spacious room. Loved the fact that we can adjust the room temperature. Lots of places to power up.appliances. Bed was a little soft for us but we managed to sleep.
Front desk was very pleasant and professional. Loved the coffee machine in the lobby. Special coffees are a treat!
Breakfast was pretty ordinary.
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酒店回复: Thank you for the good review!We look forward to seeing you again soon.Sincerely,Peter SmithGeneral Manager
3.0分
其他
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Overpriced for what it is.
Room was clean but overall the hotel is not well maintained.
Was not allowed to check in 50 minutes early. Check in time of 4:00 is not great.
Staff were pleasant.
Nice area and there are a few other places to choose from.
Would not stay here again.
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酒店回复: I’m sorry we failed to meet your expectations. We are in a full renovation. No other hotel south of the Whitemud has our amenities, and therefore you pay for that convenience. We reserve the privilege of Early check in for our Rewards members. You were advised that Early Check in was not available for this reservation, and to plan your travels to arrive no sooner than 4pm. Regards,Peter SmithGeneral Manger
5.0分
家庭亲子
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Spent the weekend with family, we enjoyed the pool multiple times during our weekend stay, was great to have Royal Pizza so close for a quick meal, the room was clean and beds were comfy. Was great to have various options for breakfast and when we needed extra towels staff were friendly and quick to help out.
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酒店回复: Hello,Thank you for the awesome feedback!We look forward to seeing you again soon!Sincerely,Peter SmithGeneral Manager
位置方便，泳池滑梯很赞，早餐也不错。适合亲子出行。
这家酒店真的很棒。员工非常友好，房间干净又宽敞。下次来埃德蒙顿时，我们肯定还会选择住在这里。
位置很好，服务总体来说也不错，但前台有一个人非常粗鲁，一点都不乐意帮忙。
挺好的。干净。
房间里有霉味……淋浴间里有霉味。我们入住期间，热水浴缸无法使用，早餐室正在施工，大堂供应的早餐没有座位，但提供了外带餐盒。还收到短信说没有提供过夜服务……房间也没有打扫。
早餐室正在施工，所以预制的早餐三明治不太好，空调整晚都像刮风一样
This is my third time staying at this hotel. Rooms are clean,beds are comfortable. Staff are always friendly and helpful. Love staying.
Clean, quiet and spacious room. Loved the fact that we can adjust the room temperature. Lots of places to power up.appliances. Bed was a little soft for us but we managed to sleep.
Front desk was very pleasant and professional. Loved the coffee machine in the lobby. Special coffees are a treat!
Breakfast was pretty ordinary.
Overpriced for what it is.
Room was clean but overall the hotel is not well maintained.
Was not allowed to check in 50 minutes early. Check in time of 4:00 is not great.
Staff were pleasant.
Nice area and there are a few other places to choose from.
Would not stay here again.
Spent the weekend with family, we enjoyed the pool multiple times during our weekend stay, was great to have Royal Pizza so close for a quick meal, the room was clean and beds were comfy. Was great to have various options for breakfast and when we needed extra towels staff were friendly and quick to help out.