酒店回复: Dear Mahendra, I will look into the matters you have mentioned and hope you will give us another opportunity to provide you with an exceptional stay.
酒店回复: On behalf of all our staff we wanna first thank you for staying with us and we would like to apoligize for the inconvienence about the room. We hope you give us another chance to make your stay one to talk about. hope to see you next time you are in the area. Thank You
1.0分
其他
原文
翻译提供方:Google
一点印象都没有
这家酒店最令人印象深刻的是早餐时的煎饼机。
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酒店回复: Dear Sarrah,On behalf of all our staff we wanna first thank you for staying with us and we would like to apoligize for the inconvienence about the hotel. We hope you give us another chance to make your stay one to talk about. hope to see you next time you are in the area. Thank You
1.0分
商务出差
原文
翻译提供方:Google
房间里有股霉味。
3.0分
其他
原文
翻译提供方:Google
好的
酒店回复: Dear Julie,Thank you for the feedback. We appreciate your support!
5.0分
其他
Standard breakfast of sausage meat stuff and egg matter Pattie’s it was fine and filled the bill. Other options. Easy location.
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酒店回复: Thank you so much for your wonderful review! We’re thrilled to hear you enjoyed your stay, from the breakfast to our convenient location. Your kind words mean a lot, and we can’t wait to welcome you back on your next visit!
3.0分
商务出差
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The staff was accommodating and friendly. Unfortunately the hotel has not been updated. The rooms were musty smelling to the point my clothes/bags smelled after I checked out. The carpet had stains and had not been cleaned in a long time. There were people grilling, drinking and playing loud music in the parking lot well into the late night. I have stayed at this location a few times over the years but will not in the future due to the current status of hotel. I did not feel safe as a single person traveling alone.
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酒店回复: Thank you for your feedback. We’re glad our staff made a positive impression, but we’re sorry your stay did not meet expectations. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.
3.0分
其他
I failed to mention to the staff that i killed, what appeared to be, a bedbug on my pillow. I didn't see anymore or notice any bites.
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酒店回复: Thank you for bringing this to our attention. Please know that our property is serviced regularly by Orkin, as part of our commitment to maintaining a clean and comfortable environment for all guests. We appreciate your feedback and will ensure this matter is reviewed thoroughly.
4.0分
其他
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Most things were ok, but the TV channel selecting was abismal. You can't tell what most of the channels were and the few you could, you couldn't tell what program was on.
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酒店回复: Dear Ann, Thank you for your feedback. We’re glad most of your stay was enjoyable and apologize for the inconvenience with the TV channels. We’ll review this with our team to improve the in-room experience and hope to welcome you back soon
太糟糕了。房间很脏,还有一股霉味。我们一走进房间就拉开床单检查有没有臭虫,因为我们听说房间里有臭虫,结果床上全是头发,我们睡觉的时候一开始没有发现任何臭虫的迹象。我感觉有什么东西爬在我胳膊上,我看了看,有三四只臭虫就在我旁边爬,它们刚刚啃食了我的胳膊和腿。我们跳到前台,他们不肯退还我们的钱,只是告诉我们会给我们换个房间。我对前台工作人员完全不满意,从头到尾都对我们很粗鲁。我不会向任何人推荐这个地方,即使是我最大的敌人也不会。
前台服务员需要态度培训!我 202 房间的洗发水瓶子在凌晨 3 点掉下来,发出一声巨响,把我吵醒了,因为这些带有金属固定装置的瓶子是用两相胶带固定的!早上我问前台的同一个女孩,瓶子胶带是否需要检查和修复,她回答说你为什么不住在其他地方!这是不是态度问题?这个地方很破旧,看起来像是招牌上写着 Bestwestern 名字的 6 号汽车旅馆。请从您的列表中删除此酒店。
闻起来有股霉味。床又硬又不舒服,就像睡在弹簧床垫上或地板上一样。浴室里的油漆剥落了。不干净。我不会向任何人推荐这个地方。价格太高了!
一点印象都没有
这家酒店最令人印象深刻的是早餐时的煎饼机。
房间里有股霉味。
好的
Standard breakfast of sausage meat stuff and egg matter Pattie’s it was fine and filled the bill. Other options. Easy location.
The staff was accommodating and friendly. Unfortunately the hotel has not been updated. The rooms were musty smelling to the point my clothes/bags smelled after I checked out. The carpet had stains and had not been cleaned in a long time. There were people grilling, drinking and playing loud music in the parking lot well into the late night. I have stayed at this location a few times over the years but will not in the future due to the current status of hotel. I did not feel safe as a single person traveling alone.
I failed to mention to the staff that i killed, what appeared to be, a bedbug on my pillow. I didn't see anymore or notice any bites.
Most things were ok, but the TV channel selecting was abismal. You can't tell what most of the channels were and the few you could, you couldn't tell what program was on.