酒店回复: Hello Delphine, Merci d'avoir pris le temps de partager vos commentaires. Nous sommes ravis que vous ayez apprécié la propreté et l'agencement de votre chambre ainsi que l'accueil de notre équipe. Vos observations sur la climatisation et le petit déjeuner seront transmises aux départements concernés pour évaluation. Nous espérons que votre expérience dans son ensemble a été positive et que vous envisagerez de revenir lors de votre prochain séjour.
5.0分
家庭亲子
原文
翻译提供方：Google
适合周末
展开
酒店回复: Hello Santo,Nos alegra saber que disfrutaste de tu estancia para un fin de semana. Tu opinión es valiosa y apreciamos que te tomes el tiempo para compartirla. Siempre estamos buscando maneras de mejorar, así que apreciamos cualquier sugerencia que tengas en mente para futuras visitas. Esperamos que consideres quedarte con nosotros de nuevo en el futuro.
5.0分
家庭亲子
原文
翻译提供方：Google
好的
展开
酒店回复: Hello jose,Thank you for your feedback. We are glad to hear you had a good experience overall. Your comments are valuable to us as we continually strive to improve our services. We hope to welcome you back in the future for another enjoyable stay.
3.0分
商务出差
展开
I usually stay here and have always been placed in a ground floor room on this stay they put me in an upstairs room stating that all they have are rooms with whirlpool bath but they have put me in one of those rooms every time I have stayed here.
展开
酒店回复: Hello Bryan,Thank you for sharing your feedback regarding your recent stay. We appreciate your loyalty and understand your preference for ground floor accommodations. Your comments will be noted and shared with the relevant team to enhance our guest experience in the future. We hope to welcome you back soon for another enjoyable stay in the room you prefer.
4.0分
其他
展开
Yes the breakfast was fresh every morning we went to eat. The room was clean and parking was plenty. All in all was a deal for the price we were given. Thank you.
展开
酒店回复: Hello Dennisa,We're glad to hear you enjoyed the fresh breakfast, appreciated the cleanliness of your room, and found the parking convenient. It's wonderful that you felt you received great value for your stay. Your feedback is valuable to us, and we hope to welcome you back in the future for another pleasant experience.
2.0分
家庭亲子
展开
When I booked the room, nothing stated that the rate was only for a second floor room. We weren’t told that until we arrived at the hotel and there is no elevator. The person checking us in didn’t seem to understand English very well and couldn’t really answer our questions well. The rooms were nice and the property was clean and well lit, but the surroundings didn’t feel too safe. There was an empty lot across from our room with shopping carts all under a tree like vagrants might have been staying there. The fitness equipment didn’t work. The stair stepper wouldn’t turn on, the bicycle had no resistance, and the treadmill kept stopping. I read in other reviews that the breakfast was great, but it was below average for a hot breakfast. Typical pre-cooked eggs in a flat round shape, sausage and cold biscuits. No real healthy options except Cheerios. No fruit, no oatmeal or grits, no yogurt. There was a waffle maker. The bed was also worn out. We have been traveling for 2 weeks and this was the worst hotel of the whole trip.
展开
酒店回复: Hello Susan, Thank you for sharing your feedback. We appreciate your insights regarding the room assignment, breakfast options, and the fitness equipment. While it is encouraging to hear that you found the rooms clean and the property well-lit, we understand your concerns about safety and the other amenities you experienced. Your comments help us to identify areas for improvement as we strive to enhance our guests' experiences. We hope you find accommodations that better meet your needs in the future.
1.0分
其他
展开
I arrived late and when I entered my room, it was hot and humid and the first thing that hit me was the smell. It smelled like mildew. I turned the A/C on and even that didn’t help an air out the stench. The smell was on the bed, in the shower and in the air.. it gave me a HUGE headache. The only comfort I received was given a refund back and leaving. I will never stay in a Beat Western in this location EVER again.
展开
酒店回复: Hello Kimleang,Thank you for sharing your feedback. We're sorry to hear that your experience did not meet expectations, particularly regarding the room condition. Your comments are valuable, and we encourage you to reach out to management for further discussion on your experience. We appreciate your bringing this to our attention, as it will help us in our ongoing efforts to enhance our guest experience.
4.0分
其他
展开
Better than expected
Room was clean, no signs of any kind of pests. AC worked well. Shower head had leak issues but worked ok enough for us.
Bed comfort was ech but everyone has issues with beds that aren't what they are used too. We ended up buying a blanket at a store for the second night since the bed one was too thin.
Overall good stay and would stay again, road construction made navigating difficult but that isnt the hotels fault. Just keep in mind that there is a TON of detours and road work.
展开
酒店回复: Hello Michelle, Thank you for your feedback. We're pleased to hear that you found your room clean and that the AC met your expectations. We appreciate your understanding regarding the shower and bed comfort, as each guest has unique preferences. We're glad you enjoyed your overall stay despite the road construction challenges. Your insights are valuable, and we look forward to welcoming you back in the future for another visit.
3.0分
其他
Short had black streaks all over like dirty rag. Carpet torn where tax strips are. Smelled funny
展开
酒店回复: Hello Sheri,Thank you for your feedback regarding your recent stay. We appreciate your observations about the cleanliness and condition of the room, as these details help us to enhance our overall guest experience. Our team regularly reviews guest comments to identify areas for improvement. We hope you will consider staying with us again in the future for a more pleasant experience.
5.0分
其他
Great breakfast wasn’t great and a lot of construction on the highway hard to get to
展开
酒店回复: Hello Emerson,Thank you for sharing your feedback about your recent stay. We're glad to hear you enjoyed the breakfast, but we understand that the construction made for a less convenient arrival. We appreciate you bringing these concerns to our attention and hope you'll consider staying with us again in the future when travel conditions are more favorable.
房间干净整洁，设施齐全，符合小预算的期望。抵达时受到热情欢迎，离开的早晨也更加温暖。然而，房间里的空调噪音太大，早餐也比较简陋，需要改进一下。
适合周末
好的
I usually stay here and have always been placed in a ground floor room on this stay they put me in an upstairs room stating that all they have are rooms with whirlpool bath but they have put me in one of those rooms every time I have stayed here.
Yes the breakfast was fresh every morning we went to eat. The room was clean and parking was plenty. All in all was a deal for the price we were given. Thank you.
When I booked the room, nothing stated that the rate was only for a second floor room. We weren’t told that until we arrived at the hotel and there is no elevator. The person checking us in didn’t seem to understand English very well and couldn’t really answer our questions well. The rooms were nice and the property was clean and well lit, but the surroundings didn’t feel too safe. There was an empty lot across from our room with shopping carts all under a tree like vagrants might have been staying there. The fitness equipment didn’t work. The stair stepper wouldn’t turn on, the bicycle had no resistance, and the treadmill kept stopping. I read in other reviews that the breakfast was great, but it was below average for a hot breakfast. Typical pre-cooked eggs in a flat round shape, sausage and cold biscuits. No real healthy options except Cheerios. No fruit, no oatmeal or grits, no yogurt. There was a waffle maker. The bed was also worn out. We have been traveling for 2 weeks and this was the worst hotel of the whole trip.
I arrived late and when I entered my room, it was hot and humid and the first thing that hit me was the smell. It smelled like mildew. I turned the A/C on and even that didn’t help an air out the stench. The smell was on the bed, in the shower and in the air.. it gave me a HUGE headache. The only comfort I received was given a refund back and leaving. I will never stay in a Beat Western in this location EVER again.
Better than expected
Room was clean, no signs of any kind of pests. AC worked well. Shower head had leak issues but worked ok enough for us.
Bed comfort was ech but everyone has issues with beds that aren't what they are used too. We ended up buying a blanket at a store for the second night since the bed one was too thin.
Overall good stay and would stay again, road construction made navigating difficult but that isnt the hotels fault. Just keep in mind that there is a TON of detours and road work.
Short had black streaks all over like dirty rag. Carpet torn where tax strips are. Smelled funny
Great breakfast wasn’t great and a lot of construction on the highway hard to get to