酒店回复: Dear Shawnicka,Thank you for sharing your experience. We sincerely apologize for the condition of both rooms and the inconvenience you and your daughter faced. What you described is far below the standards we strive to maintain. While we’re glad our staff treated you kindly, we understand that cleanliness and functioning amenities are paramount. Your feedback has been shared with our management team for immediate attention and improvement. We regret that we did not meet your expectations and appreciate you bringing these serious concerns to our attention.Sincerely, Hotel Manager
酒店回复: Dear Mario,We are truly sorry to hear about the serious issues you encountered during your stay. Finding pests, inconsistent air conditioning, broken fixtures, and an unclean pool are completely unacceptable and do not reflect our standards. While we appreciate your kind words about our staff, we understand that the overall experience was disappointing. Your feedback has been shared with our management and maintenance teams for immediate action. We regret the inconvenience caused and appreciate you bringing these matters to our attention.Sincerely, Hotel Manager
酒店回复: Hello john,Thank you for taking the time to share your feedback with us. We're pleased to hear that you appreciated our convenient location and found our staff to be awesome. We will certainly take note of your comments regarding the USB plugs and clock for future improvements. We look forward to welcoming you back on your next visit.
1.0分
家庭亲子
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We had to have them move us to another room. A lot of drug traffic and domestic violence.
Plumbing issues and then got moved upstairs to a cleaner room still had plumbing issues just an overall very bad experience. Was also very disappointed because they false advertised on Experian and we traveled from NY. Just a huge disappointment.
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酒店回复: Dear Guest,We regret the experience you described during your stay. Your feedback regarding plumbing, safety concerns, and listing accuracy has been noted and shared with our management team for immediate review. Ensuring a secure, clean, and well-maintained environment for all guests remains our top priority. We appreciate you bringing these matters to our attention, and we will work diligently to strengthen our operations and guest experience moving forward.Sincerely, Hotel Manager
2.0分
家庭亲子
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The carpeting in our bedroom was wet and gave off a smell like they had used a carpet cleaning machine but didn’t really remove all of the water so it mildewed. The carpeting in the hallways were also wet because when you stepped off the carpeting onto the tile by the elevator you could see your footprint. We saw a carpet cleaning machine like the ones you rent from the store and it pulled up the carpet in a way that made it bumpy. Apparently there was a leak in the cafe area but we didn’t eat breakfast there. The rooms were updated but the bathroom and shower were not. The rate was high given it was family weekend. I will not return to this location.
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酒店回复: Dear Guest,Thank you for sharing your detailed experience. We appreciate you bringing these concerns to our attention. Your feedback regarding the carpet condition, humidity, and bathroom updates has been forwarded to our management and maintenance teams for immediate inspection. We understand how important a fresh, comfortable environment is for our guests and will take corrective steps to prevent similar issues in the future. Your input helps us strengthen our operations and improve the quality of future stays.Sincerely, Hotel Management
整体过得去，性价比购物等都可以的
第一次住，热水是坏的。
经济型酒店，没有特别的亮点，整体还行，大床房床垫软硬适中很舒适，早上免费的早餐味道不错。
总体上不错
史上最差的房间！！！
第一个房间糟透了。到处都是油漆剥落，水槽也坏了。我去开水龙头，它一下子就从台面上掉了下来。我打电话让他们收房费。第二个房间条件稍微好一点，但烟雾弥漫。我需要一个地方睡觉，所以就硬着头皮住了下来。我再也不会住这家酒店了。工作人员很友好，这倒是个优点，但考虑到价格……然后就毁了，每晚要50美元。根本不值这个价钱。第二个房间的淋浴也坏了。我女儿说“妈妈，你能帮我一下吗？”，因为我感觉洗澡像个任务。再也不会去了！！
房间里发现死苍蝇和蟑螂。空调断断续续地运转。浴室门把手刚飞掉。泳池很脏。真的脏。淋浴把手坏了。工作人员很友好。唯一的缺点是他们。要小心。
这家酒店看起来不太干净。工作人员非常优秀，也很理解客人。地毯上有污渍，浴缸状况也不太好。我家人一直站在浴缸外面用水，而且水也不热。我想退款。
位置不错。没有USB插头。在如今这个时代，有点过时了。房间很干净。没有时钟。工作人员很棒，这对我们来说很重要。还会再住。
We had to have them move us to another room. A lot of drug traffic and domestic violence.
Plumbing issues and then got moved upstairs to a cleaner room still had plumbing issues just an overall very bad experience. Was also very disappointed because they false advertised on Experian and we traveled from NY. Just a huge disappointment.
The carpeting in our bedroom was wet and gave off a smell like they had used a carpet cleaning machine but didn’t really remove all of the water so it mildewed. The carpeting in the hallways were also wet because when you stepped off the carpeting onto the tile by the elevator you could see your footprint. We saw a carpet cleaning machine like the ones you rent from the store and it pulled up the carpet in a way that made it bumpy. Apparently there was a leak in the cafe area but we didn’t eat breakfast there. The rooms were updated but the bathroom and shower were not. The rate was high given it was family weekend. I will not return to this location.