酒店回复: Thank you for your feedback regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,
5.0分
其他
原文
翻译提供方：Google
艾克赛兰
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酒店回复: Thank you LucI am truly pleased that you enjoyed your time with us!Sincerely,
4.0分
家庭亲子
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Clean room, however bathtub plug was broken so didn’t get to use the jacuzzi also some peeling paint in the shower- otherwise all staff interacted with was excellent, including housekeeping was very great in the morning queued an elevator for me without thinking twice- very great service. wish security deposit situation was more clear as I had to pay twice even though when I called ahead was told it would only be once (mostly my own fault had to book the nights individually as I wasn’t sure if I would be able to stay both nights when initially booking for the one night) however facilities are amazing, pool was nice , the latte and coffee machine was the bomb very nice variety. Overall would stay again!!
5.0分
其他
No utensils in kitchen. Even on third floor we could still hear music from wedding reception
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酒店回复: Thank you for your feedback. We’re sorry to hear that your stay didn’t meet expectations in terms of kitchen supplies and noise levels.To clarify, only our 2-bedroom Extended Stay Suites include a full kitchen equipped with utensils, dishes, cookware, and more. Other room types offer kitchenettes or basic amenities, but do not include full kitchen setups. Regarding the music from the wedding reception, we apologize for the disturbance. We do our best to manage event noise, and your comments help us improve that experience for all guests.We appreciate your input and hope to welcome you back under better circumstances.Warm regards,
5.0分
朋友出游
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When I stayed. The room was clean at first sight, and thought the rest of the room as well. The lobby staff was nice. Was here for a wedding so the hall next door was also beautiful. If u want to have a wedding here I would do so for a good price.
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酒店回复: Thank you so much for your kind words! We're glad to hear that your room made a great first impression and that our staff helped make your stay pleasant. It’s wonderful to know you enjoyed the wedding at our affiliate, Carmen's Event Centre next door.We truly appreciate your recommendation and hope to welcome you back again soon, whether for another event or a relaxing getaway.
房间超大，值得体验
一家超棒的酒店！太好玩了！！所有房间都以意大利元素命名；我住的是帕瓦罗蒂（Pavarotti）房间，带按摩浴缸。简直太享受了！
工作人员很友好，但婚礼期间住一晚太贵了。入住时间是下午3点，大多数婚礼都下午3点后就开始了……你几乎没有足够的时间在房间里做任何事情。所以，你基本上是付了一张床的钱。而且，周一是假期，所以早餐种类有限，先到先得。总而言之，我们真不应该花250美元买一个停车场景观和苹果当早餐。
酒店还不错，但我有点不高兴，因为我们的房间无缘无故被锁了，我不得不等了30分钟才开门，错过了在酒店举行的婚礼的一些乐趣。
酒店没有告诉我们二楼有免费咖啡。我们
房间很大，有一套双人特大床套房，配有抽屉和小厨房。第二张特大床单独放在一个房间里，孩子们可以安静地待着，真是太好了。好莱坞主题酒店真酷！房间漂亮、干净，看起来很新。
没有法语信息，餐厅晚餐时间已结束，午餐时间于 7:00 开始供应，但 7:30 之前不供应，因此对工人来说没什么用，游泳池里有儿童游泳课。
我不会回去。
让·拉穆勒。
艾克赛兰
Clean room, however bathtub plug was broken so didn’t get to use the jacuzzi also some peeling paint in the shower- otherwise all staff interacted with was excellent, including housekeeping was very great in the morning queued an elevator for me without thinking twice- very great service. wish security deposit situation was more clear as I had to pay twice even though when I called ahead was told it would only be once (mostly my own fault had to book the nights individually as I wasn’t sure if I would be able to stay both nights when initially booking for the one night) however facilities are amazing, pool was nice , the latte and coffee machine was the bomb very nice variety. Overall would stay again!!
No utensils in kitchen. Even on third floor we could still hear music from wedding reception
When I stayed. The room was clean at first sight, and thought the rest of the room as well. The lobby staff was nice. Was here for a wedding so the hall next door was also beautiful. If u want to have a wedding here I would do so for a good price.