Check-in took longer than expected, outside AC unit had significant damage, long hair found on toilet & bathroom floor, bath towels stained, highway noise easily heard, & with low occupancy rate staff would not change room from 2nd floor to 1st floor to assist with convenience. When attempting to call front desk using room phone, it went unanswered & disconnected.
1.0分
其他
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Before making reservations i called this property 2 times to ask if i can move around with 26’ uhual truck and auto transport and i was told yes there will be no issues and again before checking in i asked them, how i am going to go out and was miss guided to take turn under another hotel canopy i asked do you think if i can pass as i was not sure the clearance as there is not placed it was mentioned. Owner told me everyone takes that turn don’t worry and i followed his instructions and hit the canopy and now into insurance discussion. Already had so much stress with moving and now i have to deal with this new issue. Corporate need to look into it and help me out.
1.0分
其他
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Don't stay here unless you love the odor of cigarette smoke, in a NON Smoking room. The bathroom was clean at least. The a/c unit needed to be replaced or thoroughly cleaned as it reeked of cigarette smoke as well.
1.0分
其他
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Will never trust a Wyndham branded property again!! Smell in the room was musty/old; carpet was soiled and possibly had never been replaced. Door facings had chipped paint like they had been sandblasted. No HOT water, ice maker was broken, pool was partially covered and looked like it had not been in use in years. No smoke alarm although wiring was hanging where it should be. Never, never again!!
1.0分
情侣出游
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Take your own bath plug & hot water be prepared to do a bit of cleaning check for damage everywhere in room and take photos for proof . You should however be fairly safe as there are cameras all over the place and your next door to the state police headquarters
1.0分
家庭亲子
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Disgusting rooms horrible management and horrible staff they treat people like crap their rooms are gross and they do not want to do their job. The breakfast is non-existent and they get pissy about making coffee
Check-in took longer than expected, outside AC unit had significant damage, long hair found on toilet & bathroom floor, bath towels stained, highway noise easily heard, & with low occupancy rate staff would not change room from 2nd floor to 1st floor to assist with convenience. When attempting to call front desk using room phone, it went unanswered & disconnected.
Before making reservations i called this property 2 times to ask if i can move around with 26’ uhual truck and auto transport and i was told yes there will be no issues and again before checking in i asked them, how i am going to go out and was miss guided to take turn under another hotel canopy i asked do you think if i can pass as i was not sure the clearance as there is not placed it was mentioned. Owner told me everyone takes that turn don’t worry and i followed his instructions and hit the canopy and now into insurance discussion. Already had so much stress with moving and now i have to deal with this new issue. Corporate need to look into it and help me out.
Don't stay here unless you love the odor of cigarette smoke, in a NON Smoking room. The bathroom was clean at least. The a/c unit needed to be replaced or thoroughly cleaned as it reeked of cigarette smoke as well.
Will never trust a Wyndham branded property again!! Smell in the room was musty/old; carpet was soiled and possibly had never been replaced. Door facings had chipped paint like they had been sandblasted. No HOT water, ice maker was broken, pool was partially covered and looked like it had not been in use in years. No smoke alarm although wiring was hanging where it should be. Never, never again!!
Take your own bath plug & hot water be prepared to do a bit of cleaning check for damage everywhere in room and take photos for proof . You should however be fairly safe as there are cameras all over the place and your next door to the state police headquarters
Disgusting rooms horrible management and horrible staff they treat people like crap their rooms are gross and they do not want to do their job. The breakfast is non-existent and they get pissy about making coffee