酒店回复: Dear Guest,Thank you for your feedback. We’re glad most of your stay was pleasant, but we’re sorry to hear about the damp smell in your room. We’ll make sure our housekeeping and maintenance teams look into this right away to ensure a fresher experience next time.Sincerely, Hotel Manager
5.0分
其他
原文
翻译提供方：Google
房间干净宽敞。设施干净。
展开
酒店回复: Thank you so much, Harold, for your perfect rating! We’re delighted to hear that you found your room clean and spacious, and that you enjoyed our facilities. We truly appreciate your feedback and hope to welcome you again soon!
5.0分
情侣出游
Super clean rooms, friendly staff, and thoughtful consideration for vegetarians in their breakfast options. This is not your grandparent's BW.
展开
酒店回复: Dear Guest,Thank you for the wonderful feedback! We’re thrilled you enjoyed our clean rooms, friendly team, and vegetarian-friendly breakfast options. We appreciate your kind words and hope to welcome you back soon!Sincerely, Hotel Manager
5.0分
家庭亲子
展开
This is the 2nd time I have stayed. Friendly and helpful staff, very clean rooms, comfortable mattresses, very good breakfast, nice amenities!
It's conveniently located.
Definitely will stay here again!
展开
酒店回复: Dear Guest,Thank you for staying with us again! We’re thrilled to hear you enjoyed our friendly staff, clean rooms, comfortable beds, and breakfast. We appreciate your loyalty and can’t wait to welcome you back for your next visit.Sincerely, Hotel Manager
5.0分
其他
I needed early check in, which they accomodated for, albeit for an extra $35. Room was clean and hotel was quiet.
展开
酒店回复: Dear Guest,Thank you for your feedback! We’re glad we could accommodate your early check-in and that you enjoyed a clean, quiet room. We appreciate your stay and hope to see you again.Sincerely, Hotel Manager
3.0分
其他
Did not eat the breakfast. The worst part was the room next-door they were up all nights long yelling and keep us from resting.
展开
酒店回复: Dear Guest,We’re sorry to hear your rest was disturbed by noise from nearby guests. We understand how important a peaceful stay is and appreciate your feedback so we can work to prevent this in the future.Sincerely, Hotel Manager
2.0分
其他
展开
The room was dimly lit with o my lamps and the bathroom didn’t have enough light. The room was small and felt like I was staying in a small box. Will not stay in another best western.
展开
酒店回复: Dear Guest,We’re sorry to hear that your stay didn’t meet expectations. We appreciate your feedback about the lighting and room size, and we’ll share your comments with our team to make improvements.Sincerely, Hotel Manager
5.0分
其他
I’ve never seen a coffee machine like the one there. The rest of the breakfast was excellent.
展开
酒店回复: Dear Guest,Thank you for your feedback! We’re glad you enjoyed the breakfast, and we appreciate your comment about the coffee machine. We hope to welcome you back again soon.Sincerely, Hotel Manager
3.0分
其他
展开
We stayed for a week, would probably stay again for convenience. Our room was in need of updating, particularly the bathroom. Beds were never made. We normally just have the “make up room” sign every other day anyway, but they only ever swapped the towels and took the garbage. Staff is very nice.
展开
酒店回复: Dear Guest,Thank you for sharing your experience. We’re glad you found our staff friendly and the location convenient. We appreciate your feedback regarding the room updates and housekeeping service, and we’ll use your comments to improve. We hope to provide a more comfortable stay on your next visit.Sincerely, Hotel Manager
5.0分
其他
展开
We've stayed here twice now. The rooms are clean and comfy and it's a quiet stay. The hotel was to capacity because we were the ones to get the last room of the night yet we didn't have any trouble with it being noisy in the hallway. We did have trouble with that at another hotel where there seemed to be constant noise in the hallway and was woken up several times in one night. Not a problem here at all. Breakfast is pretty good. Lot of fruit, cereal, bakery items (lots of options for vegetarians). The staff was professional and the gentleman at the reception even offered us a bit of a discount for being repeat customers which was much appreciated. Thank you so much! Will not doubt staying here again.
展开
酒店回复: Dear Guest,Thank you for your wonderful review and for choosing to stay with us again! We’re delighted to hear you enjoyed a quiet, comfortable stay and appreciated our breakfast and service. We truly value your loyalty and look forward to welcoming you back soon!Sincerely, Hotel Manager
一切都很好，只是房间里有一股浓重的潮湿气味。
房间干净宽敞。设施干净。
Super clean rooms, friendly staff, and thoughtful consideration for vegetarians in their breakfast options. This is not your grandparent's BW.
This is the 2nd time I have stayed. Friendly and helpful staff, very clean rooms, comfortable mattresses, very good breakfast, nice amenities!
It's conveniently located.
Definitely will stay here again!
I needed early check in, which they accomodated for, albeit for an extra $35. Room was clean and hotel was quiet.
Did not eat the breakfast. The worst part was the room next-door they were up all nights long yelling and keep us from resting.
The room was dimly lit with o my lamps and the bathroom didn’t have enough light. The room was small and felt like I was staying in a small box. Will not stay in another best western.
I’ve never seen a coffee machine like the one there. The rest of the breakfast was excellent.
We stayed for a week, would probably stay again for convenience. Our room was in need of updating, particularly the bathroom. Beds were never made. We normally just have the “make up room” sign every other day anyway, but they only ever swapped the towels and took the garbage. Staff is very nice.
We've stayed here twice now. The rooms are clean and comfy and it's a quiet stay. The hotel was to capacity because we were the ones to get the last room of the night yet we didn't have any trouble with it being noisy in the hallway. We did have trouble with that at another hotel where there seemed to be constant noise in the hallway and was woken up several times in one night. Not a problem here at all. Breakfast is pretty good. Lot of fruit, cereal, bakery items (lots of options for vegetarians). The staff was professional and the gentleman at the reception even offered us a bit of a discount for being repeat customers which was much appreciated. Thank you so much! Will not doubt staying here again.