酒店回复: Thank you so much, Harold, for your perfect rating! We’re delighted to hear that you found your room clean and spacious, and that you enjoyed our facilities. We truly appreciate your feedback and hope to welcome you again soon!
5.0分
商务出差
Great options on breakfast and the place was very clean! It smells terrific in there too! This will be our "Go To," in McKinney Always!!
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酒店回复: Dear Guest,"Thank you for your kind words! We’re glad you enjoyed our friendly staff and look forward to welcoming you back soon!"Sincerely, Hotel Manager
2.0分
其他
Breakfast limited. No toppings for waffle. Dining space too limited. More yogurt options.
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酒店回复: Dear Mr. Nickolay,Thank you for staying with us and for taking the time to share your feedback.We’re sorry to hear that your breakfast experience didn’t meet your expectations. Your comments about the limited waffle toppings, yogurt options, and the size of the dining space are valuable, and we’ll certainly take them into consideration as we look for ways to improve our breakfast offering and overall guest experience.We appreciate your honesty and hope to have the opportunity to provide you with a more enjoyable stay in the future.
5.0分
其他
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We had 3 rooms for one night and they were great! We've stayed here before and always been pleased. It's an easy 20 minute drive from Canton, which was perfect for us, since our family was in town to visit Yesterland Farms and the Canton Trade Days.
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酒店回复: Thank you so much, Teresa! 😊 We're honored to have hosted you and your family again, and we're glad the rooms and location worked out perfectly for your trip to Yesterland Farms and Canton Trade Days. We truly appreciate your continued support and hope to welcome you back again soon!
5.0分
其他
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Very nice!
The hotel looked brand new and smelled so nice! We fiund out there's air fresheners in every room? The room was spacious and the beds very comfy. I especially liked the location. The breakfast looked great too! The only issue we had waa that the coffee machine didn't work in our room.
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酒店回复: Thank you so much for the kind words, Abby! 😊 We're so glad you enjoyed your stay—especially the fresh feel, comfy beds, and convenient location. We appreciate you pointing out the issue with the coffee machine; we'll make sure that gets taken care of right away. Hope to welcome you back soon!
2.0分
其他
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I didn't stay. There were construction workers every where, the location was bad, and the pool over-looked the Whataburger parking lot.
Not a good place for a solo woman to feel safe.
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酒店回复: I’m truly sorry to hear that your experience was disappointing. We understand how important safety and comfort are, especially for solo travelers. Your feedback is valued and will help us improve. We hope you'll give us a chance to serve you better in the future.
2.0分
其他
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Not so clean stau
Check in was easy and efficient. Air conditioner was nice and cool but the couch and chairs were so dirty. I don’t know what substance was left on them. Disgusting we covered them with left with sheets that were spares. Will not stay there again. Poole is very small.
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酒店回复: Thank you for your feedback. We're truly sorry to hear about the condition of the furniture during your stay. Cleanliness and guest comfort are very important to us, and we regret that we fell short in this instance.We want to assure you that we are currently in the process of replacing all the furniture in the unit to improve the overall guest experience. We hope you might consider giving us another chance in the future to provide you with a much better stay.Thank you again for bringing this to our attention.
1.0分
其他
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We checked out when we came back from a soccer game the room smelled like chemicals so bad. I couldn’t breathe in the room and I instantly got a headache once I entered the room. The smell was so strong when we got there and we left for my son’s soccer game hoping it would clear out when we got back. It did not. So we left and checked out
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酒店回复: Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.
5.0分
商务出差
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A nice place to stay!
Our stay this time was a short one, only because that’s all we needed to make use of some business near by on the following day from when we checked in, we’ve stayed here often, it’s always been a very nice place for us, so there’s no need to go elsewhere here in McKinney.
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酒店回复: Dear Mario,Thank you for your continued loyalty and for taking the time to share your kind words. We're thrilled to know that we continue to meet your expectations and remain your go-to place in McKinney. We truly appreciate your support and look forward to welcoming you back again soon!
5.0分
家庭亲子
Central to everything we were in town for. Nice quiet area. Breakfast options were great.
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酒店回复: Thanks for the perfect rating! Glad you enjoyed the quiet location and breakfast options. Hope to see you again!
房间干净宽敞。设施干净。
Great options on breakfast and the place was very clean! It smells terrific in there too! This will be our "Go To," in McKinney Always!!
Breakfast limited. No toppings for waffle. Dining space too limited. More yogurt options.
We had 3 rooms for one night and they were great! We've stayed here before and always been pleased. It's an easy 20 minute drive from Canton, which was perfect for us, since our family was in town to visit Yesterland Farms and the Canton Trade Days.
Very nice!
The hotel looked brand new and smelled so nice! We fiund out there's air fresheners in every room? The room was spacious and the beds very comfy. I especially liked the location. The breakfast looked great too! The only issue we had waa that the coffee machine didn't work in our room.
I didn't stay. There were construction workers every where, the location was bad, and the pool over-looked the Whataburger parking lot.
Not a good place for a solo woman to feel safe.
Not so clean stau
Check in was easy and efficient. Air conditioner was nice and cool but the couch and chairs were so dirty. I don’t know what substance was left on them. Disgusting we covered them with left with sheets that were spares. Will not stay there again. Poole is very small.
We checked out when we came back from a soccer game the room smelled like chemicals so bad. I couldn’t breathe in the room and I instantly got a headache once I entered the room. The smell was so strong when we got there and we left for my son’s soccer game hoping it would clear out when we got back. It did not. So we left and checked out
A nice place to stay!
Our stay this time was a short one, only because that’s all we needed to make use of some business near by on the following day from when we checked in, we’ve stayed here often, it’s always been a very nice place for us, so there’s no need to go elsewhere here in McKinney.
Central to everything we were in town for. Nice quiet area. Breakfast options were great.