酒店回复: Dear Fidela, Thank you so much for your kind words and for taking the time to share your experience! We are delighted to hear that you had a wonderful stay with us. It is always our top priority to provide exceptional service and ensure our guests feel comfortable and valued. We truly appreciate your feedback, and we look forward to welcoming you back on your next visit. If there’s anything else we can do to make your future stays even better, please don’t hesitate to let us know. We hope to see you again soon! Warm regards, Wyndham Tucson Airport
2.0分
家庭亲子
原文
翻译提供方:Google
房间被要求打扫,但并没有打扫,而且还发现一只活蟑螂在墙上爬。
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酒店回复: Dear Jorge,Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience you experienced during your stay. We understand your concerns and truly regret that we did not fully provide the service and comfort you were expecting. Your feedback is invaluable, and we are taking it seriously as we work to improve our facilities and service. We genuinely care about our guests’ experiences, and it’s disappointing to know that we fell short during your stay. We hope you’ll consider giving us another chance to make things right in the future. If there’s anything further, we can do to address your concerns, please feel free to reach out. Thank you for sharing your thoughts with us. Warm regards, Wyndham Tucson Airport
4.0分
商务出差
原文
翻译提供方:Google
离机场近,适合商务出差
我对酒店的住宿费用、房间的清洁和宽敞、咖喱屋晚餐的份量以及包含的简单早餐感到满意。
我已经预约了机场接机,但在打电话之前就收到了回复,所以我很放心他们会很快回复。
5.0分
其他
原文
翻译提供方:Google
符合预期,非常干净,员工友好,而且区域安全。
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酒店回复: Dear Leticia, Thank you so much for your kind words and for taking the time to share your experience! We are delighted to hear that you had a wonderful stay with us. It is always our top priority to provide exceptional service and ensure our guests feel comfortable and valued. We truly appreciate your feedback, and we look forward to welcoming you back on your next visit. If there’s anything else we can do to make your future stays even better, please don’t hesitate to let us know. We hope to see you again soon! Warm regards, Wyndham Tucson Airport
房间很不错,服务也很好。
住入住的房间反锁扣没了。问前台,说没有房间换了。说是来修,也没来。一个人出差,担心安全问题,就只能用这种最土的办法,试图有万一,好提醒一下自己。惴惴不安的一晚。
走廊新装修的,味道很重。好在房间内没什么装修的味道。
非常亲切友好的员工
还行吧,价格还可以
非常干净,非常棒
酒店职员友善、态度亲切。 但酒店非常残旧,走廊天花剥落房间有一浸会臭味,同时玻璃唔系咁隔音。
酒店设施非常舒适干净,位于安全安静的区域,员工也很友善。唯一的不足是华夫饼机坏了。
房间被要求打扫,但并没有打扫,而且还发现一只活蟑螂在墙上爬。
离机场近,适合商务出差
我对酒店的住宿费用、房间的清洁和宽敞、咖喱屋晚餐的份量以及包含的简单早餐感到满意。
我已经预约了机场接机,但在打电话之前就收到了回复,所以我很放心他们会很快回复。
符合预期,非常干净,员工友好,而且区域安全。