酒店回复: Dear Gemma, Thank you so much for your kind words and for taking the time to share your experience! We are delighted to hear that you had a wonderful stay with us. It is always our top priority to provide exceptional service and ensure our guests feel comfortable and valued. We truly appreciate your feedback, and we look forward to welcoming you back on your next visit. If there’s anything else we can do to make your future stays even better, please don’t hesitate to let us know. We hope to see you again soon! Warm regards, Wyndham Tucson Airport

酒店回复: Dear Reynaldo,Thank you for your feedback. We’d like to kindly clarify that the $50 mentioned was a temporary authorization hold and not a charge. This hold is standard practice and is automatically released by your bank within 2–3 business days, depending on their processing time.We truly appreciate your stay with us and your understanding, and we hope to have the opportunity to welcome you again in the future.Warm regards,Wyndham Tucson Airport

酒店回复: Dear Vicente,Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience you experienced during your stay. We understand your concerns and truly regret that we did not fully provide the service and comfort you were expecting. Your feedback is invaluable, and we are taking it seriously as we work to improve our facilities and service. We genuinely care about our guests’ experiences, and it’s disappointing to know that we fell short during your stay. We hope you’ll consider giving us another chance to make things right in the future. If there’s anything further we can do to address your concerns, please feel free to reach out. Thank you for sharing your thoughts with us. Warm regards, Wyndham Tucson Airport