酒店回复: Thank you for choosing to stay with us. We hope to see you soon.
3.0分
其他
原文
翻译提供方:Google
好的
2.0分
其他
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The hotel was not in god shape at all. It needs a lot of work. Website made it look much nicer than it was. The breakfast and coffee was not good. Will not be retuning.
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酒店回复: Thank you for sharing your honest feedback. We’re sorry to hear that your experience did not meet your expectations. We understand how disappointing it can be when the property does not match what was anticipated, and we apologize for the inconvenience. Your comments regarding the condition of the hotel and the quality of breakfast and coffee have been shared with our management team for review and improvement. We appreciate you taking the time to let us know and wish you all the best in your future travels.
2.0分
商务出差
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Kids and people roaming the halls all night long. Cockroach spotted in my room. Gap under connecting door is open!! Breakfast was terrible quality with powdered eggs and juice so diluted I thought it was dirty water. Pastry was still frozen on the serving plate.
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酒店回复: Thank you for taking the time to share your feedback. We’re very sorry to hear about the issues you experienced during your stay. This is certainly not the level of quality or comfort we aim to provide. We will be addressing the concerns you mentioned with our housekeeping and breakfast teams to ensure these matters are resolved promptly. Your comments are extremely valuable to us, and we appreciate you bringing them to our attention. We hope you might consider giving us another opportunity to provide you with a much-improved experience in the future.
酒店地理位置非常方便,购物、餐饮和高速公路都在附近。早餐很丰盛也很好吃,但比我住过的另一家贝斯特韦斯特酒店稍逊一筹。员工很友好。设施和服务方面有一些小瑕疵。
我抵达时,房间似乎出了点差错。我预订的是两张双人床的房间,但上去一看却是一张特大号床。因为我是和同事一起出差,这样肯定不行。
除了我,还有另外三位客人也遇到了同样的问题,不过我们都顺利解决了,也睡了个好觉。
住得很好,早餐不错
很棒的员工和早餐。这里永远是我们全家最喜欢的地方。
我们特意住在那里,因为他们有热水浴缸。我的背有点问题,很喜欢热水浴缸。可惜浴缸关门了。对此我非常不满意。如果您想使用泳池或热水浴缸,请先打电话确认它们是否正常使用。如果我这样做了,我可以省下很多钱,因为我可以待在家人家里。
这家酒店就在高速公路旁,位于一个有红绿灯的拐角处。如果你像我一样对噪音很敏感,那就无法避免交通噪音了。虽然工作人员很热情地帮我找到了一间更大的房间,但酒店实在太旧了,楼上的人踩踏地板时,地板都会发出吱吱作响的声音。最终我还是离开了,找到了一家更安静的酒店。但如果你不介意噪音的话,这家酒店还算不错,也不算太差。
工作人员非常友好,乐于助人。
地理位置便利,酒店虽然老旧,但很安全。
好的
The hotel was not in god shape at all. It needs a lot of work. Website made it look much nicer than it was. The breakfast and coffee was not good. Will not be retuning.
Kids and people roaming the halls all night long. Cockroach spotted in my room. Gap under connecting door is open!! Breakfast was terrible quality with powdered eggs and juice so diluted I thought it was dirty water. Pastry was still frozen on the serving plate.