Very friendly staff. Clean linens! There was gunk on the walls and desk. It was very odd that I had to sign a pool waiver when I had zero intention of swimming.
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酒店回复: Dear Guest,Thank you for sharing your experience. We are pleased to hear that our staff was very friendly and that you appreciated the clean linens. We are sorry for the gunk you noticed on the walls and desk, as this does not reflect our standards. Your concern about the pool waiver is also noted, and we understand how unusual that may feel. Your feedback will be shared with our team to improve our procedures and room upkeep. We hope to offer you a smoother stay in the future.Sincerely, Hotel Manager
5.0分
其他
This is the best place to stay in the area. Free Cookies! Very clean and the staff was extremely helpful.
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酒店回复: Dear Guest,Thank you for your fantastic feedback. We are thrilled to know you consider us the best place to stay in the area. It is great to hear you enjoyed the complimentary cookies, cleanliness, and helpful service from our staff. We truly appreciate your kind words and look forward to your visit again.Sincerely, Hotel Manager
3.0分
家庭亲子
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Property location was convenient and exterior of hotel was very well kept. No elevator in hotel was very inconvenient. Hotel room definitely needs upgrade or more renovations. Bathroom door appeared to have rotting wood on the bottom. Beds were very hard to sleep on not comfortable at all
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酒店回复: Dear SHERRY,Thank you for your feedback. We are glad you found the location convenient and the exterior well-maintained. We apologize for the inconvenience with the lack of an elevator, the room condition, and the uncomfortable beds. Your comments will be shared with our team to help improve the overall guest experience. We hope to offer a better experience on your next visit.Sincerely, Hotel Manager
3.0分
家庭亲子
Rooms were very clean. Beds were extremely uncomfortable. The walls had wallpaper chipped or coming off.
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酒店回复: Dear Michelle,We are glad to know you found the rooms very clean. Your feedback regarding bed comfort and wall maintenance has been noted for review with our management and maintenance teams. We appreciate your input and will work to improve comfort and overall room appearance for future guests. Hope you will visit again.Sincerely, Hotel Manager
4.0分
家庭亲子
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Our stay was only one night and met our expectations, with the exception of the hot tub. We drove 6hrs to get there and intended to soak to relax, but we were informed upon check in that the hot tub "has been broken for ages." Unfortunate, but otherwise our needs were met.
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酒店回复: Dear Brianna,Thank you for sharing your experience. We are pleased to know your stay met expectations overall. We regret the inconvenience with the hot tub and understand how it affected your relaxation plans. Your feedback has been noted, and we will review maintenance updates to improve guest satisfaction moving forward. Hope you will visit again.Sincerely, Hotel Manager
2.0分
商务出差
Ignoring receptionist at the front desk on November 12&13 morning . (Same person)
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酒店回复: Dear Guest,Thank you for your feedback. We regret the inconvenience caused by the interaction at the front desk during your stay. We will address this matter with our team to ensure guests always receive attentive and professional service. Your comments help us maintain a welcoming experience for all our visitors. Hope you will visit again.Sincerely, Hotel Manager
3.0分
其他
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Needs renovation
The floor was very dirty; the carpet had not received anything but a cursory vacuuming. It is an old hotel and we were told that it is due for remodeling.
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酒店回复: Dear Guest,Thank you for your review. We are glad you shared your experience and noted the need for renovation. Your comments about carpet cleanliness and the overall condition of the hotel are important and will be taken into account as updates and remodeling are planned. We appreciate your feedback and perspective. Hope you will visit again.Sincerely, Hotel Manager
5.0分
其他
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Nice Hotel Bad Mattresses
Wry nice facility clean and quiet! The only thing I can say is they definitely need new Mattresses they are very hard and uncomfortable!
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酒店回复: Dear Edward,Thank you for your stay. We are pleased to know you found the hotel clean, quiet, and welcoming. Your feedback regarding the mattresses is appreciated, as guest comfort is very important to us. This will be shared with our team for consideration. We look forward to providing an even better stay during your visit again.Sincerely, Hotel Manager
很喜欢我们的房间，服务也很周到。前台接待员非常好，非常热情。
一千多人民币，不贵但是也不便宜，毛巾上面有毛发，卫生间马桶有污渍，桌面一层灰尘……网上图片挺好的，一进房间心哇凉哇凉的，烟味很重，早餐很单一
Very friendly staff. Clean linens! There was gunk on the walls and desk. It was very odd that I had to sign a pool waiver when I had zero intention of swimming.
This is the best place to stay in the area. Free Cookies! Very clean and the staff was extremely helpful.
Property location was convenient and exterior of hotel was very well kept. No elevator in hotel was very inconvenient. Hotel room definitely needs upgrade or more renovations. Bathroom door appeared to have rotting wood on the bottom. Beds were very hard to sleep on not comfortable at all
Rooms were very clean. Beds were extremely uncomfortable. The walls had wallpaper chipped or coming off.
Our stay was only one night and met our expectations, with the exception of the hot tub. We drove 6hrs to get there and intended to soak to relax, but we were informed upon check in that the hot tub "has been broken for ages." Unfortunate, but otherwise our needs were met.
Ignoring receptionist at the front desk on November 12&13 morning . (Same person)
Needs renovation
The floor was very dirty; the carpet had not received anything but a cursory vacuuming. It is an old hotel and we were told that it is due for remodeling.
Nice Hotel Bad Mattresses
Wry nice facility clean and quiet! The only thing I can say is they definitely need new Mattresses they are very hard and uncomfortable!