酒店回复: Thank you Rosaura, for allowing us the opportunity to correct this concern for you. We value your thoughts and understand that we strive to create an atmosphere that is comfortable and clean. We hope that you had the opportunity to join us for breakfast from our more than 30 item breakfast buffet. We look forward to seeing you again.
酒店回复: Thank you Kenneth, for sharing your great experience with us. We are very happy to have David as a team member and I will be sure to share your review with him. We also hope you also had the opportuntity to have breakfast with us from our Southern Style Breakfast buffet. We look forward to seeing you again
5.0分
其他
原文
翻译提供方：Google
非常好的过夜地点和非常友好的服务
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酒店回复: Thank you Manuel, for choosing to stay with us. We hope you also enjoyed our wonderful breakfast buffet during your stay. We look forward to seeing you again.
4.0分
其他
原文
翻译提供方：Google
都好
2.0分
家庭亲子
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The room smelt damp and the bathroom in particular was not in great condition. There were many brown marks across the walls and there is an edge running along the bottom of the bath which was thick with dirt. We also had people walking in front of our room throughout the night and this continued the entire time until early morning. It felt very uncomfortable.
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酒店回复: Thank you for taking the time to share your feedback with us. I want to sincerely apologize for the disappointment you experienced during your recent stay at Best Western. Your comfort and satisfaction are our top priorities, and I am truly sorry that we fell short of meeting your expectations.
5.0分
情侣出游
I like how kind,friendly and helpful the staff is.i recommend this hotel to anyone and everyone I know.
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酒店回复: What a wonderful review, Thank you Marni, for taking the time to share your kind and inspirational comments with us. We very much appreciate your recommending our hotel to those you come in contact with. We look forward to seeing you again.
4.0分
其他
We have stayed a night several times. Very good breakfast. Overall it's a good place to stay for the value ( price)
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酒店回复: Thank you for taking the time to let us know how we did! I am pleased to hear that you enjoyed the breakfast and look forward to seeing you again!
3.0分
家庭亲子
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We stayed for days never put up the do not disturb sign and never had anyone come bring clean towels or change garbage never even asked us
We had to go ask for towels and they gave us pool towels
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酒店回复: Hi Bridget,Thank you for your feedback. We’re truly sorry to hear about the lack of housekeeping service during your stay — that’s certainly not the experience we aim to provide. Your concerns have already been passed to management for review and follow-up with our team.For future visits, we encourage you to contact the front desk directly during your stay so we can promptly address any issues.We hope to have the opportunity to welcome you back for a much improved experience.
5.0分
其他
Would stay again
Quick romantic getaway- staff was very nice, room was very clean. They should replace carpet with flooring.
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酒店回复: Hi Jane,Thank you for sharing your experience with us! We're delighted to hear you enjoyed your quick getaway, and that our team and cleanliness made a great impression.We appreciate your suggestion regarding the flooring — it's been passed along to management as we continue making upgrades.We’d love to welcome you back for another relaxing stay soon!
5.0分
家庭亲子
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These Guys do a a great Job. Really hard to beat value wise with the Breakfast. Location is convenient. El Paso Mexican restaurant on site is excellent. We got stuck in traffic for two hours upon arrival and missed eating and they closed but the sister resterant is across the street and they called to make sure they could still feed us and it ended up being super super excellent food! And just there! The rooms need some updating on the flooring. I would luv to see actual flooring and not the bad carpet. Other than that they do a great job with the property . Clean and painting also seems to be really upkept! Pool was clean also! Reception was very accommodating and professional. Great Job Guys !
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酒店回复: Thank You, Annika for choosing to stay with us. We are so inspired by your comments and want to say a big THANK YOU for taking the time to tell us about your experience. We love having the convenience of 2 styles of Mexican restaurants so close to us. Our Breakfast buffet has 30 + items to please almost any palate. We certainly look forward to having you as our guest in the future.
我们住的房间烟味很重，而且有些讨厌的邻居在聚会、喝酒、寻欢作乐，所以他们不让我们睡觉。他们给我们换了房间，一切都改变了。我们非常开心，住得很愉快。清洁工的服务也很好。感谢Gladis和你的室友的善意。
大卫办理入住手续非常顺利，他是一位亲切的前台工作人员。专业且对客人非常友好。在我告诉嫂子之前，她也说了同样的话，他们比我们早一个小时就到了。
非常好的过夜地点和非常友好的服务
都好
The room smelt damp and the bathroom in particular was not in great condition. There were many brown marks across the walls and there is an edge running along the bottom of the bath which was thick with dirt. We also had people walking in front of our room throughout the night and this continued the entire time until early morning. It felt very uncomfortable.
I like how kind,friendly and helpful the staff is.i recommend this hotel to anyone and everyone I know.
We have stayed a night several times. Very good breakfast. Overall it's a good place to stay for the value ( price)
We stayed for days never put up the do not disturb sign and never had anyone come bring clean towels or change garbage never even asked us
We had to go ask for towels and they gave us pool towels
Would stay again
Quick romantic getaway- staff was very nice, room was very clean. They should replace carpet with flooring.
These Guys do a a great Job. Really hard to beat value wise with the Breakfast. Location is convenient. El Paso Mexican restaurant on site is excellent. We got stuck in traffic for two hours upon arrival and missed eating and they closed but the sister resterant is across the street and they called to make sure they could still feed us and it ended up being super super excellent food! And just there! The rooms need some updating on the flooring. I would luv to see actual flooring and not the bad carpet. Other than that they do a great job with the property . Clean and painting also seems to be really upkept! Pool was clean also! Reception was very accommodating and professional. Great Job Guys !