酒店回复: Dear Wendy,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Our apologies for the frustration caused by our elevator requiring immediate maintenance during your stay. The safety of our guests and employees is our top priority, and the unexpected issues with our elevator couldn't have come at a worse time. However we are happy to report that we are in the process of full repair and anticipate our elevator service returning as of later today.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
2.0分
其他
原文
翻译提供方：Google
电梯坏了，滑水楼梯非常脏。没有热水浴缸，这很令人惊讶。
3.0分
其他
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Sink was completely clogged and was not useable. We got in late and had to get two young kids to bed so didn't attempt to have staff take care of it during the stay. Let the front desk know when we checked out the following morning and they said they would have their maintenance crew take care of it. Also bathtub drain would not close so no bath. Otherwise very clean and quiet.
5.0分
其他
Great hotel kids loved waterside and arcade. Very clean comfortable rooms five star
5.0分
情侣出游
Noor at front reception was amazing - very friendly and efficient. She gave us a different room when the first smelt too much like cigarette smoke.
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酒店回复: Dear Slavko,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
5.0分
其他
We are just staying the one night due to car trouble, but the hotel is nice and clean. It’s pretty convenient as well
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酒店回复: Dear Richard,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
5.0分
其他
Great mid-priced hotel in Cranbrook
Very clean, comfortable and well-priced. Full marks.
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酒店回复: Dear Douglas,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
服务很棒
酒店很棒，房间干净宽敞。但紧邻繁忙的铁路线，夜间大部分时间都有火车经过。
不推荐克兰布鲁克的 Best Western。
我们入住的 1 号房间很脏，地板上很多地方都是爆米花。我们被转移到 2 号房间，虽然好一些，但仍然很脏，没有吸尘。我们被转移到 3 号房间，那个房间里已经有另一位客人入住了。
我们在那里住了 6 天，电梯一直坏着。我们还发现一些员工（不是全部）非常粗鲁。下次我们去克兰布鲁克时会住在其他地方
电梯坏了，滑水楼梯非常脏。没有热水浴缸，这很令人惊讶。
Sink was completely clogged and was not useable. We got in late and had to get two young kids to bed so didn't attempt to have staff take care of it during the stay. Let the front desk know when we checked out the following morning and they said they would have their maintenance crew take care of it. Also bathtub drain would not close so no bath. Otherwise very clean and quiet.
Great hotel kids loved waterside and arcade. Very clean comfortable rooms five star
Noor at front reception was amazing - very friendly and efficient. She gave us a different room when the first smelt too much like cigarette smoke.
We are just staying the one night due to car trouble, but the hotel is nice and clean. It’s pretty convenient as well
Great mid-priced hotel in Cranbrook
Very clean, comfortable and well-priced. Full marks.