In over all, it was an excellent stay. One thing stood out above anything else, their breakfast, which was better than many restaurants. Keep it up!
4.0分
家庭亲子
Only thing I did not care for is we came to this one particularly he uses the hot tub which was down or not running
4.0分
情侣出游
The staff are friendly and efficient. The property is worn and could benefit from a refresh. The facilities are very clean.
3.0分
其他
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Mediocre
I selected this hotel because of the price and its 4 star rating. But, the facility is very tired and worn. Regarding cleanliness, there were human hairs in multiple spots on the bathroom floor.
Staff was great and breakfast buffet was very good.
5.0分
情侣出游
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We checked out and 15 minutes later we received a call from the hotel that we left some items behind. We were able to return to the hotel and retrieve our items.
5.0分
情侣出游
Quiet location convenient to Canadian border. Unfortunately not truck and trailer friendly. Hard to maneuver around parking lot
2.0分
其他
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Hilton shouldn’t advertise this as “Their Property
This property should be avoided at all costs. Old and dirty.Stayed the first night and the next morning door locks quit working. Went down twice trying to get in the room and was told they didn’t have us staying there as we were listed as no shows. At 4 pm check-in the day prior we were told our room wasn’t ready and didn’t know when it would be ready. After reloading our luggage… 5 minutes later…we were told they had a room. The room had a bad smell and furniture, carpet was dinged and dirty. Fridge freezer lid was broken and we couldn’t because it never showed us staying in that room? Confusing!There were gnats flying around food bar(health violation) Total disappointment in this particular property!
2.0分
其他
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No working business center. Had to switch rooms because of malfunctioning toilet. Key cards had limited programming to the door. Only 1 key out of 4 worked. Had to email confidential doc to front desk for printing. Carpet stains. 1980 wall paper. Original Oreos elevator with metal slamming doors. Hilton should not have the name on the building until it is finished. Per the Hampton policy, I will be enforcing their satisfaction guarantee in a few days. Staff was the only bright spot here. Rates are way too high for this building.
4.0分
其他
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Very nice and helpful staff at the reception desk.
I unfortunately had to leave the property after one night, missing the second night of my stay due to a family emergency. I'm not sure how to go about getting a refund for the second night, which the Hampton Inn at Port Huron had approved at the time of my checking out. The information I read on line was not helpful to me regarding this.
2.0分
其他
Pool area not in great shape. Hot tub not working. No a/c in lobby area . Room was not very nice for the price paid.
In over all, it was an excellent stay. One thing stood out above anything else, their breakfast, which was better than many restaurants. Keep it up!
Only thing I did not care for is we came to this one particularly he uses the hot tub which was down or not running
The staff are friendly and efficient. The property is worn and could benefit from a refresh. The facilities are very clean.
Mediocre
I selected this hotel because of the price and its 4 star rating. But, the facility is very tired and worn. Regarding cleanliness, there were human hairs in multiple spots on the bathroom floor.
Staff was great and breakfast buffet was very good.
We checked out and 15 minutes later we received a call from the hotel that we left some items behind. We were able to return to the hotel and retrieve our items.
Quiet location convenient to Canadian border. Unfortunately not truck and trailer friendly. Hard to maneuver around parking lot
Hilton shouldn’t advertise this as “Their Property
This property should be avoided at all costs. Old and dirty.Stayed the first night and the next morning door locks quit working. Went down twice trying to get in the room and was told they didn’t have us staying there as we were listed as no shows. At 4 pm check-in the day prior we were told our room wasn’t ready and didn’t know when it would be ready. After reloading our luggage… 5 minutes later…we were told they had a room. The room had a bad smell and furniture, carpet was dinged and dirty. Fridge freezer lid was broken and we couldn’t because it never showed us staying in that room? Confusing!There were gnats flying around food bar(health violation) Total disappointment in this particular property!
No working business center. Had to switch rooms because of malfunctioning toilet. Key cards had limited programming to the door. Only 1 key out of 4 worked. Had to email confidential doc to front desk for printing. Carpet stains. 1980 wall paper. Original Oreos elevator with metal slamming doors. Hilton should not have the name on the building until it is finished. Per the Hampton policy, I will be enforcing their satisfaction guarantee in a few days. Staff was the only bright spot here. Rates are way too high for this building.
Very nice and helpful staff at the reception desk.
I unfortunately had to leave the property after one night, missing the second night of my stay due to a family emergency. I'm not sure how to go about getting a refund for the second night, which the Hampton Inn at Port Huron had approved at the time of my checking out. The information I read on line was not helpful to me regarding this.
Pool area not in great shape. Hot tub not working. No a/c in lobby area . Room was not very nice for the price paid.