酒店回复: we are really sorry for housekeeping cleanliness issues you had during your stay. We will address this to our housekeeping staffs. We hope to give us another chance in future.
5.0分
商务出差
原文
翻译提供方:Google
美好的住宿体验
5.0分
其他
My room was nice and clean, air conditioning was on and room was cool. Staff was very friendly and helpful.
5.0分
家庭亲子
Clean room, quiet, comfy beds, friendly staff. Hotel needs a little updating but other than that our stay was great !
5.0分
家庭亲子
The front desk person, Kenisa was outstanding when we checked in and gave wonderful restaurant recommendations
4.0分
其他
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The hotel employees were super friendly, and I was very pleased with the quality of the room and the amenities.
The only complaint I have is that the washcloths were so abrasive that they gave me what was essentially rug burn on a portion of my face just from washing my face in the shower.
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酒店回复: Hello Laura,Thank you so much for great comments about our staff, room and amenities. We hope to see you again in future.
5.0分
家庭亲子
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Customer service was excellent. This may be the cleanest hotel I’ve ever stayed in It’s definitely in the top two favorite and if I visit again, I’ll definitely stay here , The bedding is so comfortable the room actually has a microwave and a refrigerator in it which is rare so I highly recommend if you’re in this area to stay here
4.0分
其他
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Good but price doesn't meet the quality
For the price you pay per night, you would expect the room to be in better shape then it was. Our room had peeling paint on the ceilings some of the pictures inside the frames were falling out. The pool was in need of some care with pits in the bottom but it was clean and nice enough to enjoy. Only the ice maker on the first floor was in service and the elevator was weird, you would press the button to go down but sometimes it would go all the way up then down. Overall it was not a bad stay but the price doesn't meet the quality. The employees front desk and cleaning crew were very nice.
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酒店回复: We are really sorry for inconvenience regarding your stay. we will addresses all these issues to our maintenance staff. Thank you for good comment about our cleanliness and staff. We hope to see you again in future.
4.0分
其他
All well but the bed was not up to par. We sank right in the middle.
入住时,楼里有一股异味。两部电梯只有一部正常运转,而且似乎是服务电梯,如果工作人员乘坐这唯一运行的电梯,客人是不允许上去的。我们房间的门看起来像是被人用撬棍撬过好几次。浴室的门也是一样。我们的房间闻起来很难闻,可能是空调里的霉菌。唯一干净的地方似乎只有床(希望是干净的),卫生间的地板很脏,没有吸尘。周日我们被拒绝提供毛巾。我们遇到的大多数工作人员都很粗鲁,好像我们碍事,不是付费客人。
第二次了
要求打扫房间。我们被告知第二天会打扫,但房间并没有打扫。还要求换干净的毛巾。这是我们第二次入住这家酒店了。我们可能不会再住这里了。
美好的住宿体验
My room was nice and clean, air conditioning was on and room was cool. Staff was very friendly and helpful.
Clean room, quiet, comfy beds, friendly staff. Hotel needs a little updating but other than that our stay was great !
The front desk person, Kenisa was outstanding when we checked in and gave wonderful restaurant recommendations
The hotel employees were super friendly, and I was very pleased with the quality of the room and the amenities.
The only complaint I have is that the washcloths were so abrasive that they gave me what was essentially rug burn on a portion of my face just from washing my face in the shower.
Customer service was excellent. This may be the cleanest hotel I’ve ever stayed in It’s definitely in the top two favorite and if I visit again, I’ll definitely stay here , The bedding is so comfortable the room actually has a microwave and a refrigerator in it which is rare so I highly recommend if you’re in this area to stay here
Good but price doesn't meet the quality
For the price you pay per night, you would expect the room to be in better shape then it was. Our room had peeling paint on the ceilings some of the pictures inside the frames were falling out. The pool was in need of some care with pits in the bottom but it was clean and nice enough to enjoy. Only the ice maker on the first floor was in service and the elevator was weird, you would press the button to go down but sometimes it would go all the way up then down. Overall it was not a bad stay but the price doesn't meet the quality. The employees front desk and cleaning crew were very nice.
All well but the bed was not up to par. We sank right in the middle.