酒店回复: Dear Ignatius,Based on your high rating, we hope that means you had the comfortable stay we are typically known for. We appreciate you sharing your experience and hope to welcome you back in the future.
4.0分
其他
Stay was good, Hotel is close to everything you could need, staff was friendly and tolerated the kids having fun
展开
酒店回复: Thank you for your feedback! We're delighted you enjoyed our location and our wonderful team made such an impression on you. We strive to create a welcoming and enjoyable experience for all our guests, and it's great to know we succeeded with your stay. We look forward to welcoming you back to Holiday Inn Canton (Belden Village) soon!
5.0分
其他
Overall excellent, but don’t like the amenities in the room and a $15 plus breakfast buffet,
展开
酒店回复: Thank you for your review! We’re pleased that your overall stay at Holiday Inn Canton (Belden Village) was excellent and truly appreciate your feedback regarding the in-room amenities and breakfast pricing. Our team continually looks for ways to enhance the guest experience, and insights like yours help guide that effort. It was a pleasure having you here, and we look forward to welcoming you back for another terrific visit.
3.0分
其他
展开
THE HOTEL ITSELF, LOBBY, HALLWAYS, RESTAURANT... WERE ALL KEPT UP NICE BUT MY ROOM NOT SO MUCH. SUPER SMALL REFRIGERATOR, TILES IN THE BATHROOM ALL MOVED WHEN YOU STEPPED ON THEM, HALF EATEN BREADSTICK ON TOP OF THE DRESSER DRAWER. BED WAS COMFY. THE ROOM WAS JUST NOT KEPT UP OVER THE YEARS. EVERYONE THERE WAS SUPER NICE.
展开
酒店回复: Dear Rick,Thank you for taking the time to share your feedback with us. We're glad you enjoyed our comfortable beds, but we're truly sorry that some other aspects of your visit didn't meet your expectations. Your input is invaluable to us as we continue working to improve, and we'll be sure to address it with our team. We hope to welcome you back for a more enhanced visit in the future!
5.0分
其他
展开
This day was fine and comfortable. We really just used the room to sleep and didn’t even shower or anything. Wallpaper was starting to split at the seams and the remote for the TV and the sofa area wasn’t working. I hated that ******* charged me an extra person rate we ended up only having Three people, but the hotel told me that they’ve never heard of an extra person rate. I know I won’t be going through ******* again that’s for sure.
展开
酒店回复: Dear Matthew,Thank you for sharing your experience. We're glad your stay was comfortable overall, even though you didn’t spend much time in the room. That said, we regret to hear about the condition of the wallpaper and the issue with the TV remote. We also understand how frustrating it must have been to deal with unexpected charges through a third-party site. While those billing matters are managed independently, we do appreciate you bringing them to our attention. We hope your next stay will offer both comfort and a more seamless booking experience.
3.0分
家庭亲子
展开
The staff was great! when we opened the door to our room there was a little black box, some sort of machine, spewing out smoke. It smelled REALLY bad in the room.
展开
酒店回复: Dear Robert, Thank you for sharing your valuable feedback with us. While we're pleased to hear you appreciated our hard-working team, we regret that your stay fell short of expectations regarding your guest room. This is certainly not the standard we strive to uphold, and we have notified our maintenance team to promptly investigate and resolve the issue.We appreciate you bringing this to our attention and hope to have the opportunity to provide you with a much better experience in the future.
3.0分
其他
展开
Wasn’t worth the cost, but it was Hall of Fame weekend, so they raised the price. Shower appeared moldy. Bed was nice. TV remote didn’t work well. The staff was very nice. They’re doing the best they can!
酒店位置绝佳，靠近餐厅和购物场所。公共区域干净整洁，装饰精美。我们入住的房间没有暖气，即使空调开着，室温也只有62华氏度（约17摄氏度）。第二天晚上，酒店给我们换了房间。我们订的是套房，房间很宽敞。可惜的是，淋浴和洗手池的排水塞都坏了，马桶把手也坏了，摇摇欲坠，沙发床也没有床单。我们付的是四人房的房费，但只有两条毛巾。不过，在我们提出要求后，酒店很快就送来了毛巾。我们会再次入住这家酒店吗？也许会，因为它的地理位置确实不错。酒店员工也很棒，非常热情周到。
前台非常友好。我们因为要赶去参加一个活动，所以询问是否可以提前入住，但因为前一天晚上房间都订满了，所以他们没有空房。最后，她主动过来告诉我，她可以帮我们换房间，给我们安排一间。等我到了房间之后，发现之前沟通上出了点问题，房间还没准备好，不过，这种事难免会发生……她向我道歉，并给了我另一间房间，还送了我免费早餐券。酒店和餐厅的一切都很棒，只是早餐有点凉。周六晚上的招牌汉堡非常好吃，服务也很棒！😊
我们刚进房间时，就发现马桶里有尿液和卫生纸。我们的房间正对着洗衣房，早上六点半，工作人员就大声喧哗、嬉笑打闹，还摔门。我们再也不会来了。
交流电
Stay was good, Hotel is close to everything you could need, staff was friendly and tolerated the kids having fun
Overall excellent, but don’t like the amenities in the room and a $15 plus breakfast buffet,
THE HOTEL ITSELF, LOBBY, HALLWAYS, RESTAURANT... WERE ALL KEPT UP NICE BUT MY ROOM NOT SO MUCH. SUPER SMALL REFRIGERATOR, TILES IN THE BATHROOM ALL MOVED WHEN YOU STEPPED ON THEM, HALF EATEN BREADSTICK ON TOP OF THE DRESSER DRAWER. BED WAS COMFY. THE ROOM WAS JUST NOT KEPT UP OVER THE YEARS. EVERYONE THERE WAS SUPER NICE.
This day was fine and comfortable. We really just used the room to sleep and didn’t even shower or anything. Wallpaper was starting to split at the seams and the remote for the TV and the sofa area wasn’t working. I hated that ******* charged me an extra person rate we ended up only having Three people, but the hotel told me that they’ve never heard of an extra person rate. I know I won’t be going through ******* again that’s for sure.
The staff was great! when we opened the door to our room there was a little black box, some sort of machine, spewing out smoke. It smelled REALLY bad in the room.
Wasn’t worth the cost, but it was Hall of Fame weekend, so they raised the price. Shower appeared moldy. Bed was nice. TV remote didn’t work well. The staff was very nice. They’re doing the best they can!