酒店回复: Thank you for the wonderful review! We enjoyed having you stay with us and hope if you are in the area again you choose to stay with us again.
5.0分
商务出差
Cold and the cook was not polite he drop a food spoon on the floor and pick it up and put it right back in the food
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酒店回复: Thank you for taking the time to share your experience. We are very sorry to hear about your recent visit and the concerns you mentioned. This is absolutely not the standard of service or food safety we expect from our team.We will be addressing this situation immediately with our staff to ensure proper food-handling procedures are always followed and that all guests are treated with courtesy and respect. Your feedback is extremely important, and we appreciate you bringing this to our attention.
3.0分
情侣出游
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No issues with service. The property use to be the Holiday Inn Express and is a little dated and the room smelled musty. It’s not a bad stay, but new carpet would improve it dramatically.
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酒店回复: We are currently working on making some updates and hopefully will be completed in the near future. I hope if you are in our area again you chose to stay with us.
3.0分
商务出差
Toilet stains, stains on sheets and comforter, bug in bathroom floor. Shower nozzle loose and leaking
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酒店回复: Hello,I’m very sorry to hear about the issues you encountered during your stay. This is not the standard of cleanliness or maintenance we strive to provide our guests. I’ve shared your feedback with our housekeeping and maintenance teams to ensure these concerns are addressed immediately. We truly value your input, as it helps us improve. I hope you’ll consider giving us another opportunity in the future to provide you with a much better experience.
3.0分
其他
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Our room didn't smell right and the air conditioner would not stay on. We were either cool or hot throughout the night. the place was quiet and breakfast was good. Staff were nice. Felt like my vehicle was safe.
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酒店回复: Good morning,I’m sorry to hear that you experienced issues with the heating and air unit in your room. We strive to make every guest’s stay perfect, and I apologize that we fell short this time. We hope you’ll give us another opportunity to serve you in the future and show that this was a one-time incident, not our standard level of service.Best regards,Sherry PetersonGeneral ManagerRoute 66 Inn & Suites
4.0分
家庭亲子
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The air conditioning was unplugged so the room was very hot upon entering, took a minute for it to come on but it eventually did. The breakfast was really nice considering the price and in my opinion one of the better breakfast I’ve had in the area offered through a hotel.
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酒店回复: Thank you so much for taking the time to share your feedback. It’s thoughtful comments like yours that help us learn and make improvements for our guests.
4.0分
情侣出游
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Had a few issues checking in and had to move rooms but once that was settled everything was fine. The elevator's a little slow and rickety but we took the stairs as long as we didn't have our luggage. Breakfast we've been fine but one day it was almost gone an hour before it was supposed to be over , semi raw potatoes ,watered down juices and gravy just barely warm. I did go put in the microwave and it was pretty good. Next day same thing at breakfast. Walls are pretty thin. We were in no hurry so not a big issue for us. Just giving info for lite sleepers . bed was great, next time we'll bring our pillows. They were doing some work around the property and I'm thinking that why no outside seating available. Lucky we went to Walmart And grabbed a couple of camp chairs. I will give the place another shot
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酒店回复: Good morning Deborah,I’m truly sorry to hear that your stay with us wasn’t as smooth as it should have been. We always want our guests to feel comfortable and cared for, and I regret that we fell short during your visit.Thank you so much for taking the time to share your feedback. It’s thoughtful comments like yours that help us learn and make improvements for our guests.I sincerely hope you’ll give us the chance to welcome you back in the future so we can provide the experience you deserve. Please don’t hesitate to reach out to me personally if there’s ever anything I can do to help.Warm regards,Sherry PetersonGeneral Manager
5.0分
其他
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Traveled with partner the location is quiet and convenient to all locations in town and to Joplin Missouri. Rooms very clean as were the property grounds, this is our second stay here and will be our go to location
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酒店回复: Thank you for the wonderful review! We enjoyed having you stay with us and hope if you are in the area again you choose to stay with us again.
3.0分
商务出差
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This was an adequate, no-frills hotel at a decent cost. The room was clean and the bed was comfortable. The complementary breakfast was satisfactory with eggs, sausage, B&G, cereal, yogurt, fruit, and oatmeal. Overall, for a business trip, I would stay again.
酒店回复: We appreciate your review.
5.0分
商务出差
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Staff was great very nice and friendly everyone of them that I seen and spoke with had a great attitude, got checked in nice soft king size bed ,the kids room bunk beds was great space my children loved it. Swimming pool and hot tub with gym was very nice and relaxing. The elevator was under repairs staff pre warned me I’d have to use the stairs which is fine little exercise never hurt anyone. Definitely will stay here again if I come back to town thanks to the very friendly staff don’t get that treatment very often in big cities so the nice southern hospitality was great to see
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酒店回复: Thank you for the wonderful review! We enjoyed having you stay with us and hope if you are in the area again you choose to stay with us.
这家酒店在俄克拉荷马州迈阿密真是个好发现。物超所值。房间很棒：宽敞、舒适、干净，配有迷你吧和微波炉。浴室配有多芬洗浴用品。免费便捷的停车服务。服务很棒。我们路过66号公路时，在这里住了一晚。我们推荐这家酒店。
Cold and the cook was not polite he drop a food spoon on the floor and pick it up and put it right back in the food
No issues with service. The property use to be the Holiday Inn Express and is a little dated and the room smelled musty. It’s not a bad stay, but new carpet would improve it dramatically.
Toilet stains, stains on sheets and comforter, bug in bathroom floor. Shower nozzle loose and leaking
Our room didn't smell right and the air conditioner would not stay on. We were either cool or hot throughout the night. the place was quiet and breakfast was good. Staff were nice. Felt like my vehicle was safe.
The air conditioning was unplugged so the room was very hot upon entering, took a minute for it to come on but it eventually did. The breakfast was really nice considering the price and in my opinion one of the better breakfast I’ve had in the area offered through a hotel.
Had a few issues checking in and had to move rooms but once that was settled everything was fine. The elevator's a little slow and rickety but we took the stairs as long as we didn't have our luggage. Breakfast we've been fine but one day it was almost gone an hour before it was supposed to be over , semi raw potatoes ,watered down juices and gravy just barely warm. I did go put in the microwave and it was pretty good. Next day same thing at breakfast. Walls are pretty thin. We were in no hurry so not a big issue for us. Just giving info for lite sleepers . bed was great, next time we'll bring our pillows. They were doing some work around the property and I'm thinking that why no outside seating available. Lucky we went to Walmart And grabbed a couple of camp chairs. I will give the place another shot
Traveled with partner the location is quiet and convenient to all locations in town and to Joplin Missouri. Rooms very clean as were the property grounds, this is our second stay here and will be our go to location
This was an adequate, no-frills hotel at a decent cost. The room was clean and the bed was comfortable. The complementary breakfast was satisfactory with eggs, sausage, B&G, cereal, yogurt, fruit, and oatmeal. Overall, for a business trip, I would stay again.
Staff was great very nice and friendly everyone of them that I seen and spoke with had a great attitude, got checked in nice soft king size bed ,the kids room bunk beds was great space my children loved it. Swimming pool and hot tub with gym was very nice and relaxing. The elevator was under repairs staff pre warned me I’d have to use the stairs which is fine little exercise never hurt anyone. Definitely will stay here again if I come back to town thanks to the very friendly staff don’t get that treatment very often in big cities so the nice southern hospitality was great to see