酒店回复: Thank you for your feedback and for rating your stay 8/10. We're glad you had an overall positive experience, and we’d love to know how we can make your next visit even better.We hope to welcome you back soon!Brianna - Front Desk Agent Embassy Suites Hamilton Place
5.0分
家庭亲子
The attention, the service, the staff is so friendly, I really enjoyed my stay, I liked the location, I would visit again, thank you
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酒店回复: Dear Guest,Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your stay and that our team made you feel welcome. We truly appreciate your kind words and can’t wait to welcome you back on your next visit!Warm regards,Olga OttesenFront Office Manager
5.0分
其他
Great stay. Room was awesome and staff were great. We love staying here by the Hamilton Place Mall.
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酒店回复: Dear Guest,Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay and we hope to have the pleasure of welcoming you back soon!Warm regards,Olga OttesenFront Office Manager
5.0分
家庭亲子
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We had the best time during our stay. Special shout to Danny and Barbara for being so kind and helpful. We met so many wonderful people and can’t wait to come back.
Breakfast was amazing both days, and we really enjoyed the evening receptions. I can’t say enough good things about the staff. Every encounter was outstanding.
Well done, folks. Already looking forward to our next stay!
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酒店回复: Dear Guest,Thank you so much for your wonderful review! 🌟 We’re thrilled to hear you had such a fantastic stay and that Danny, Barbara, and the rest of our team made such a positive impression. We can’t wait to welcome you back for another memorable visit!Warm regards,Olga OttesenFront Office Manager
3.0分
其他
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The room seemed "not clean" upon arrival --- which was late night. The toilet was dirty---or maybe stained? There was hair in the bathroom and crumbs on counters.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We’re very sorry to hear that your room did not meet your expectations upon arrival, especially regarding cleanliness. This is certainly not the standard we aim to provide, and we appreciate you bringing it to our attention. We will address these issues with our housekeeping team to ensure this doesn’t happen again. We hope you’ll consider giving us another chance to provide you with a much better experience in the future.Warm regards,Olga OttesenFront Office Manager
5.0分
情侣出游
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Fantastic staff, I left my purse hanging in the closet and didn't realize until I was 70 miles away, I called the hotel, they immediately went to the room not only did they find my purse but my glasses as well. Everything was returned, so happy and will definitely stay again. Hotel is beautiful, clean,quiet and the staff is honest and helpful.
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酒店回复: Dear Guest,Thank you so much for your kind words! We’re thrilled to hear that our team was able to quickly help you recover your belongings. It means a lot to us that you felt welcomed and taken care of during your stay. We look forward to welcoming you back for another wonderful visit soon!Warm regards,Olga OttesenFront Office Manager
5.0分
其他
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The hotel was great! Free hot breakfast was great!!! Everything was fantastic, except for the pool!!! I tell you the "big kids" were so loud i mean screaming loud and so rough just splashing and throwing each other aggressively now mind you i have a 7 and 4 year old trying to float and enjoy their time. Well that didn't happen! Each time we tried they just took over!! I told the front desk and she said oh thank you for letting us know.... Ummm ok fix it!!! Anyways the stay was great just don't expect to enjoy the pool area because they have no control of the ******* people who do not know how to act like normal people!!
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酒店回复: Dear Guest,Thank you for taking the time to share your feedback. We're so glad to hear you enjoyed your stay overall—especially the hot breakfast and our accommodations! However, we're truly sorry to hear about your experience at the pool. We completely understand how frustrating it must have been for you and your children to not be able to enjoy that time together. We aim to provide a relaxing and safe environment for all our guests, and it's clear we missed the mark in that area during your stay. Your comments are being shared with our team for training and improvement. We hope you'll give us another chance in the future—we’d love to provide you and your family with the full, enjoyable stay you deserve.Sincerely,Olga OttesenFront Office Manager
5.0分
家庭亲子
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We stayed as a family of 3 and we really enjoyed ourselves! The staff was super sweet and professional. The facilities were top notch and we all really enjoyed the attached Ruth Chris. We will definitely be returning again soon!
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酒店回复: Dear Guest,Thank you for your kind words. We’re delighted to hear that you and your family enjoyed your stay with us. Providing exceptional service and maintaining a high level of professionalism are top priorities for our team, and it’s always rewarding to know our efforts are appreciated.We would be pleased to welcome you back on your next visit to Chattanooga.Warm regards,Brianna - Front Desk Agent Embassy Suites Hamilton Pl
5.0分
其他
Will definitely return
Super clean, safe neighborhood, bed/linens excellent, complimentary evening reception! Everything was fantastic!
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酒店回复: Hello Ms. Prather,Thank you so much for the perfect rating! We’re thrilled to hear you enjoyed everything—from the cleanliness to the comfy bed and evening reception. Knowing you felt safe and had a fantastic stay means the world to us. We can’t wait to welcome you back soon!Warm regards,Olga OttesenFront Office Manager
从密歇根州到佛罗里达州的旅途中，这家酒店是我们下榻的好选择。它总是那么友好、热情、干净，是我们行程的一半路程，而且离 I-75 高速公路非常近，交通便利。
好的
The attention, the service, the staff is so friendly, I really enjoyed my stay, I liked the location, I would visit again, thank you
Great stay. Room was awesome and staff were great. We love staying here by the Hamilton Place Mall.
We had the best time during our stay. Special shout to Danny and Barbara for being so kind and helpful. We met so many wonderful people and can’t wait to come back.
Breakfast was amazing both days, and we really enjoyed the evening receptions. I can’t say enough good things about the staff. Every encounter was outstanding.
Well done, folks. Already looking forward to our next stay!
The room seemed "not clean" upon arrival --- which was late night. The toilet was dirty---or maybe stained? There was hair in the bathroom and crumbs on counters.
Fantastic staff, I left my purse hanging in the closet and didn't realize until I was 70 miles away, I called the hotel, they immediately went to the room not only did they find my purse but my glasses as well. Everything was returned, so happy and will definitely stay again. Hotel is beautiful, clean,quiet and the staff is honest and helpful.
The hotel was great! Free hot breakfast was great!!! Everything was fantastic, except for the pool!!! I tell you the "big kids" were so loud i mean screaming loud and so rough just splashing and throwing each other aggressively now mind you i have a 7 and 4 year old trying to float and enjoy their time. Well that didn't happen! Each time we tried they just took over!! I told the front desk and she said oh thank you for letting us know.... Ummm ok fix it!!! Anyways the stay was great just don't expect to enjoy the pool area because they have no control of the ******* people who do not know how to act like normal people!!
We stayed as a family of 3 and we really enjoyed ourselves! The staff was super sweet and professional. The facilities were top notch and we all really enjoyed the attached Ruth Chris. We will definitely be returning again soon!
Will definitely return
Super clean, safe neighborhood, bed/linens excellent, complimentary evening reception! Everything was fantastic!