酒店回复: Thank you for sharing your experience with us. We apologize for the inconveniences you encountered during your stay at our property. We take guest feedback seriously and have reviewed the issues you mentioned.We regret that you experienced a strong, unpleasant odor in Room 215. Our housekeeping team will investigate this immediately to ensure it doesn’t happen again. We apologize for any confusion regarding the room type you booked on *******. We understand how important it is to receive the room you expect. We appreciate your honesty and hope you’ll consider staying with us again in the future. We’re committed to making necessary improvements based on guest feedback. Have yourself a wonderful day!
The room was dirty, the bathroom had several areas of long hair in the shower, and along the floor. The night attendant kindly came and wiped down the floor for me. There was no bathmat, no body lotion, incredibly disappointed, and hard to associate this with my previous experience with Mariott. You’ve lost my business. I’m staying at another chain tonight, and La Quinta has exceeded your brand beyond words.
4.0分
其他
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Staff were great, bed was great, but building shows signs of wear. The suite built-in cabinet had water damage and dents, wallpaper was peeling at one spot, tub looked rough. I think the building must have been purchased and refurbished. Most of the Fairfields were built by Marriott and are spotless. I’ll stay at Hampton next time I’m in New Stanton.
2.0分
其他
We arrived at 4:30 and our room was not ready and had to wait in the lobby 20 minutes
The toilet runs
The TV did work at first
Very disappointed
3.0分
其他
Dated facility and rooms need updated. Remote didn’t work on TV and another room we reserved TV didn’t work properly.
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酒店回复: Thank you for providing feedback about your recent stay. We apologize that we fell short of meeting your expectations for this trip. I will share your comments with the ownership team in hopes to start renovations soon!
连锁酒店值得推荐。
适合遛宠物的地方。除此之外，酒店很糟糕。房间（215）有非常浓重的难闻气味。我没有得到我在*******预订的那种房间。酒店破旧、肮脏，维护得不好。
除了连锁餐厅外，没有其他餐饮选择。我们不会再住那里了。
位置很好。大部分时间都很安静。我们订了一张 2 张大床，前台的女士问我们是否想要一间 Onsweet 房。我说是的，非常感谢。之前从来没住过这样的房间。
这是我旅行两周以来吃到的最棒的自助早餐。感谢那位年轻女士如此勤奋地保持所有物品齐全，并保持用餐区干净。美好的一天从这里开始！
我们在旅行期间在这里住了一晚。房间干净整洁，但总体来说很一般。早餐也很一般。
美好的
The room was dirty, the bathroom had several areas of long hair in the shower, and along the floor. The night attendant kindly came and wiped down the floor for me. There was no bathmat, no body lotion, incredibly disappointed, and hard to associate this with my previous experience with Mariott. You’ve lost my business. I’m staying at another chain tonight, and La Quinta has exceeded your brand beyond words.
Staff were great, bed was great, but building shows signs of wear. The suite built-in cabinet had water damage and dents, wallpaper was peeling at one spot, tub looked rough. I think the building must have been purchased and refurbished. Most of the Fairfields were built by Marriott and are spotless. I’ll stay at Hampton next time I’m in New Stanton.
We arrived at 4:30 and our room was not ready and had to wait in the lobby 20 minutes
The toilet runs
The TV did work at first
Very disappointed
Dated facility and rooms need updated. Remote didn’t work on TV and another room we reserved TV didn’t work properly.