酒店回复: Thank you for choosing to stay at Fairfield Inn Charlotte Gastonia and providing your honest feedback on the Guest Satisfaction Survey.
3.0分
家庭亲子
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The hotel is an older hotel and the smell of the rooms were awful. We changed rooms and the second was a little better but when we returned from eating out the smell had gotten worse. I was told told last until 9:30am by check in staff and when I arrived to eat at 9:15am nothing was available and breakfast staff said they close down at 9:00pm.
1.0分
其他
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Room smelled like mold and mildew. The floor was wet. I heard one of the ladies tell one of
The housekeepers they needed to go check room 301. “Because it was smelling funky.” There was mold on the ceiling of the bathroom
5.0分
其他
I don’t like the comforters on the bed. It gets too hot and the air conditioning doesn’t seem to stay as cold at night
4.0分
商务出差
The hotel was very nice and clean. I’m not sure if we had to request a cleaning service because the hotel did not clean the rooms at all for my 5 night stay.
4.0分
其他
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Very nice stay and great staff. HOWEVER there was a musty smell in the first room, then we asked for another room and it was musty too. It was clean and nice but the carpet was damp.
2.0分
家庭亲子
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I was disappointed that the photos on line were nothing like the room we were given. I would not have picked this hotel had I known the way the room looked. It also felt humid in the room as I had to wear socks the entire time I walked around. The staff was great!
2.0分
其他
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Mold in two rooms
No it was not what the pictures offer.. rooms was old and all had a bad smell..by time i got in my 3rd room i went to Wal-Mart and brought some smell good the just to stay...i was not happy with what i paid for..
4.0分
商务出差
It had a musky smell like it has been abandoned for a while with no A/C running. Could definitely use some air freshener.
前台很热情，酒店还算的干净、卫生、服务人员特别热情，房间卫生舒适，服务人员很热情的，乐于提供各种帮助，早餐还可以，房间打扫干净，住的感觉还可以。
入住费尔菲尔德酒店
欧陆式早餐选择不多，味道还可以更好。
The hotel is an older hotel and the smell of the rooms were awful. We changed rooms and the second was a little better but when we returned from eating out the smell had gotten worse. I was told told last until 9:30am by check in staff and when I arrived to eat at 9:15am nothing was available and breakfast staff said they close down at 9:00pm.
Room smelled like mold and mildew. The floor was wet. I heard one of the ladies tell one of
The housekeepers they needed to go check room 301. “Because it was smelling funky.” There was mold on the ceiling of the bathroom
I don’t like the comforters on the bed. It gets too hot and the air conditioning doesn’t seem to stay as cold at night
The hotel was very nice and clean. I’m not sure if we had to request a cleaning service because the hotel did not clean the rooms at all for my 5 night stay.
Very nice stay and great staff. HOWEVER there was a musty smell in the first room, then we asked for another room and it was musty too. It was clean and nice but the carpet was damp.
I was disappointed that the photos on line were nothing like the room we were given. I would not have picked this hotel had I known the way the room looked. It also felt humid in the room as I had to wear socks the entire time I walked around. The staff was great!
Mold in two rooms
No it was not what the pictures offer.. rooms was old and all had a bad smell..by time i got in my 3rd room i went to Wal-Mart and brought some smell good the just to stay...i was not happy with what i paid for..
It had a musky smell like it has been abandoned for a while with no A/C running. Could definitely use some air freshener.