酒店回复: Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing your feedback.We are sincerely apologize for all the inconvenience caused. We wished we could handle it better and in timely manner.Kind regards,OLC
5.0分
其他
原文
翻译提供方:Google
工作人员非常棒,从前台人员到维修人员,我一定会再次住在这里,并向我的家人和朋友推荐这家酒店
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酒店回复: Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing your feedback.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!We hope to welcome you again soon.Sincerely,OLC
5.0分
家庭亲子
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The staff was just great - friendly and helpful. Special thanks to Denisha and Olive at the front desk; Joni for his evening maintenance visit and Santos for a clean room.
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酒店回复: Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing your feedback with us.It is always encouraging to see positive feedback, particularly when it comes from those who matter the most – you!We hope to welcome you again soon.Sincerely,Olvie CanfieldFront Desk Agent
5.0分
其他
We had a great stay the handicap accessible room was great for my husband , breakfast was great the location was great for all the places we wanted to visit
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酒店回复: Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for taking the time to share your feedback with us.It is always encouraging to see positive feedback, particularly when it comes from those who matter the most – you! We are glad that the room assigned was you as needed.We hope to welcome you again soon.Sincerely,Olvie CanfieldFront Desk Agent
5.0分
其他
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Desiree the general manager is a fantastic person. Customer service was outstanding in general, but she went the extra mile in making sure our stay was pleasant.
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酒店回复: Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing your feedback.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!We hope to welcome you again soon.Kind regards,OLC
5.0分
商务出差
Best breakfast for any hotel, clean, affordable and safe.
Xoxoxoxo
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酒店回复: Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing your feedback.It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you!We hope to welcome you again soon.
5.0分
其他
I use the hotel to put my adult children there when they come to visit.
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酒店回复: Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing your feedback.We hope to welcome you again soon.Kind regards,OLC
5.0分
商务出差
Great hotel and the staff super friendly and professional
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酒店回复: Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing your feedback.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!We hope to welcome you again soon.Kind regards,OLC
5.0分
其他
Clean comfortable with a professional staff. Breakfast was decent.
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酒店回复: Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing your feedback.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!We hope to welcome you again soon.Kind regards,OLC
很臭,又吵
这是我在万豪酒店最糟糕的经历。我之前一直是白金会员,但通过*******预订,到达酒店后却被告知预订已取消。他们说几天前发过邮件,但这些邮件通常会被扔进垃圾邮件箱。邮件里说我们确认了您的预订,最后却说如果我们不联系您,预订就会被取消。而且我根本没接到任何电话或短信。更糟糕的是,他们根本没有发邮件通知我预订已取消。我开车7个小时去参加女儿的全国田径赛,前台却说我的预订已取消,而且他们没有空房。怎么能取消已经确认的预订,却不以正确的方式沟通呢?这种糟糕的服务和体验,是我在万豪这样的品牌酒店遇到的。前台什么忙也不帮,也没帮我们找到其他可用的万豪酒店。我们没地方住,只能在车里睡觉,而我女儿第二天需要休息,准备参加全国田径赛,这对她来说是人生中非常重要的一件事。我真的想要对这个事件有一个答复和补偿。
工作人员非常棒,从前台人员到维修人员,我一定会再次住在这里,并向我的家人和朋友推荐这家酒店
The staff was just great - friendly and helpful. Special thanks to Denisha and Olive at the front desk; Joni for his evening maintenance visit and Santos for a clean room.
We had a great stay the handicap accessible room was great for my husband , breakfast was great the location was great for all the places we wanted to visit
Desiree the general manager is a fantastic person. Customer service was outstanding in general, but she went the extra mile in making sure our stay was pleasant.
Best breakfast for any hotel, clean, affordable and safe.
Xoxoxoxo
I use the hotel to put my adult children there when they come to visit.
Great hotel and the staff super friendly and professional
Clean comfortable with a professional staff. Breakfast was decent.