酒店回复: We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly. Thank you again for sharing your observations.
5.0分
其他
原文
翻译提供方：Google
当无话可说时，就好了。
酒店回复: Thank you for taking the time to write your review.
5.0分
其他
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This hotel is quite amazing considering the cost. It was packed and of course a little loud as hotels can be (dogs, kids, etc.) but we had earplugs and a sound machine app that kept us sleeping through it. The room was so nice, the breakfast was actually GOOD (for once LOL) - they had little omelettes that were - no joke - delicious. The service was great. A couple of things that need to be updated: the main light was out in our room (221) which I failed to mention. There needs to be a fan in the bathrooms - no fan, no windows is not great for moisture and mold OR smell/noise blockage. There could also be one more rolly cart - we had to wait about 45 min before one was available since it was the Sunday after Thanksgiving and the hotel was full. Otherwise it was a reallllly great stay. Comfortable beds, super good water pressure, well appointed, great decor. VERY CLEAN. We were really impressed for the price. Oh - the fridges were quite large compared to other hotels, too. We had a cooler full of food and it all fit nicely. All in all, I would 100% stay at this hotel again. They just need to put in fans in the bathrooms and it would basically be perfect.
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酒店回复: Thank you for taking the time to share your experience. Your constructive comments have been shared with the appropriate management team. We value your feedback so that we can continue to improve.Thank you again for sharing your observations.
5.0分
其他
Top notch in every regard, considering the price point. Everything was new and in excellent conditions.
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酒店回复: Thank you for your time on sharing your opinion, our staff loves to hear back from our happy guests. Thank you again for taking the time to write your review.
5.0分
其他
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After just spending a week in other hotels for a family vacation , we opted to stop on our way home. This hotel was super clean, excellent staff and the best room of our trip with comfortable beds. The only criticism is that the hot tub was out of servive and the pool seemed dirty. Breakfast was amazing! Thank you!
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酒店回复: Thank you for taking the time to write your review and sharing your observations. Your comments have been shared with Our Maintenace team.
4.0分
其他
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Certainly one of the better hotels in Willows. As a slightly aging hotel it looks like they are making efforts to stay ahead of the curve. The complimentary breakfast needs a little work. Who ever cooks the scrambled eggs in the morning needs to back off the heat a bit. They were uneatable the last couple of times. New coffee machines were nice.
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酒店回复: Thank you for taking the time to write your review. Your constructive comments have been shared with the appropriate management team.Thank you again for sharing your observations.
3.0分
情侣出游
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The door to the room didn’t always close. It would bounce open sometimes when it was closing, and we would have to go back and make sure that it was actually closed. Also, the hot tub was down for repairs during our stay unfortunately, and the tile that they chose for the pool deck surround area is extremely slippery even when you don’t have wet feet from the pool. location: convenient. quality: probably not staying there again.
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酒店回复: We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.
酒店性价比很好👍
靠近高速公路
房间干净舒适。大堂工作人员热情友好，并提供了详细的讲解。早餐也很干净，种类丰富。我会再次入住。
酒店设施和员工都很好，但浴室和窗台上有虫子（我认为是蟑螂）。真恶心！
当无话可说时，就好了。
This hotel is quite amazing considering the cost. It was packed and of course a little loud as hotels can be (dogs, kids, etc.) but we had earplugs and a sound machine app that kept us sleeping through it. The room was so nice, the breakfast was actually GOOD (for once LOL) - they had little omelettes that were - no joke - delicious. The service was great. A couple of things that need to be updated: the main light was out in our room (221) which I failed to mention. There needs to be a fan in the bathrooms - no fan, no windows is not great for moisture and mold OR smell/noise blockage. There could also be one more rolly cart - we had to wait about 45 min before one was available since it was the Sunday after Thanksgiving and the hotel was full. Otherwise it was a reallllly great stay. Comfortable beds, super good water pressure, well appointed, great decor. VERY CLEAN. We were really impressed for the price. Oh - the fridges were quite large compared to other hotels, too. We had a cooler full of food and it all fit nicely. All in all, I would 100% stay at this hotel again. They just need to put in fans in the bathrooms and it would basically be perfect.
Top notch in every regard, considering the price point. Everything was new and in excellent conditions.
After just spending a week in other hotels for a family vacation , we opted to stop on our way home. This hotel was super clean, excellent staff and the best room of our trip with comfortable beds. The only criticism is that the hot tub was out of servive and the pool seemed dirty. Breakfast was amazing! Thank you!
Certainly one of the better hotels in Willows. As a slightly aging hotel it looks like they are making efforts to stay ahead of the curve. The complimentary breakfast needs a little work. Who ever cooks the scrambled eggs in the morning needs to back off the heat a bit. They were uneatable the last couple of times. New coffee machines were nice.
The door to the room didn’t always close. It would bounce open sometimes when it was closing, and we would have to go back and make sure that it was actually closed. Also, the hot tub was down for repairs during our stay unfortunately, and the tile that they chose for the pool deck surround area is extremely slippery even when you don’t have wet feet from the pool. location: convenient. quality: probably not staying there again.