酒店回复: Jaime, estamos encantados de que haya disfrutado de su experiencia en el Courtyard Boulder Longmont. Es fantástico saber que la habitación y las instalaciones le resultaron cómodas. ¡Gracias por quedarse con nosotros y esperamos darle la bienvenida nuevamente!
1.0分
其他
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We did not get to stay at the Courtyard by Marriott. We made our reservations 6 months in advance and were emailed even the day before our arrival to pre-register our stay. Note: we are silver-elite level Marriott patrons. When we arrivedto check in, the desk clerk rudely told us they had overbooked and we would have to go to Fairfield Inns down the road, where they transferred our reservation. He did not care that the reservations were made 6 months prior, just showed us on his computer screen where the location of Fairfield was and dismissed us like we were 5 day old bad meat. Disgusting attitude and we will never select Marriott again.
Fairfield Inn & Suites however, was kind, accommodating, with a good brakfast and professional staff.
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酒店回复: Kathryn, thank you for sharing your experience. The team strives to provide a welcoming and caring environment for all guests. Your feedback is appreciated, and resilience in upholding service standards remains a top priority. It is good to know that your alternate arrangements were met with helpful service.
4.0分
情侣出游
I didn’t like the housekeeping when it came to cleaning the room. Asked twice forgot me twice. Other then that ok
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酒店回复: Michael, thank you for providing your feedback. The team aims to deliver attentive service and regrets that your request was not met as expected. Your comments are appreciated and will be taken into consideration for future improvements.
1.0分
家庭亲子
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Property was beautiful only thing I did not get what I paid for. I did not get sofa with bed roll on shower did not have a seat Mom couldn’t shower. Our coffee maker was incomplete so we couldn’t make coffee. We had to go to convenience store to get a coffee nice place just didn’t get what we wanted. What was paid for
4.0分
情侣出游
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The bed was super comfortable and the rooms were quiet, clean and layed out well. The only real bummer was that the hot tub did not work. The TV signal was poor because wind had blown the dish off track, but they remedied that after we reported it.
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酒店回复: Julie, it’s wonderful to hear you had a restful stay at Courtyard Boulder Longmont and enjoyed the comfort and arrangement of your room. The team appreciates your understanding with the amenities and is glad the TV issue was resolved quickly. We hope to welcome you again soon.
2.0分
家庭亲子
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Broken toilet seat, bathroom door was hard to open and close, closet door wouldn’t stay closed, ice machine wasn’t working on our floor, no program guide for TV and one front desk staff was not particularly friendly (she was more interested in what was on her cell phone). Did not meet expectations for a Marriott property at all.
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酒店回复: Tanya, thank you for sharing your feedback. The team recognizes your concerns regarding your experience, and your comments have been noted for review and improvement. Every effort is made to provide a welcoming environment and address concerns promptly.
服务非常好。没有在酒店用餐。房间很棒。
房间不大。设施有点老旧。制冰机是坏的，服务不错。去博尔多的小镇很近，远处的山很好看。总体还不错，免费停车
挺不错的
很好
房间和总体设施都非常舒适。
We did not get to stay at the Courtyard by Marriott. We made our reservations 6 months in advance and were emailed even the day before our arrival to pre-register our stay. Note: we are silver-elite level Marriott patrons. When we arrivedto check in, the desk clerk rudely told us they had overbooked and we would have to go to Fairfield Inns down the road, where they transferred our reservation. He did not care that the reservations were made 6 months prior, just showed us on his computer screen where the location of Fairfield was and dismissed us like we were 5 day old bad meat. Disgusting attitude and we will never select Marriott again.
Fairfield Inn & Suites however, was kind, accommodating, with a good brakfast and professional staff.
I didn’t like the housekeeping when it came to cleaning the room. Asked twice forgot me twice. Other then that ok
Property was beautiful only thing I did not get what I paid for. I did not get sofa with bed roll on shower did not have a seat Mom couldn’t shower. Our coffee maker was incomplete so we couldn’t make coffee. We had to go to convenience store to get a coffee nice place just didn’t get what we wanted. What was paid for
The bed was super comfortable and the rooms were quiet, clean and layed out well. The only real bummer was that the hot tub did not work. The TV signal was poor because wind had blown the dish off track, but they remedied that after we reported it.
Broken toilet seat, bathroom door was hard to open and close, closet door wouldn’t stay closed, ice machine wasn’t working on our floor, no program guide for TV and one front desk staff was not particularly friendly (she was more interested in what was on her cell phone). Did not meet expectations for a Marriott property at all.