酒店回复: Thank you for the honest feedback. We are a pet friendly hotel and unfortunately, we do have a lot of people stay here with their pets. We can't assure that there is one room that no animal has touched, but we can ensure our housekeeping team does an amazing job at cleaning those rooms for the next guest!
3.0分
其他
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翻译提供方:Google
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5.0分
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Room was nice, comfortable and clean. I accidentally left my prescriptions there when packing, and they made sure to retrieve them and keep them in a safe place for when we came back through on our way home
3.0分
商务出差
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Pictures don’t match what you get now for a room quality. Bed was substandard along with pillows. There are small insects in the bathroom. Front desk mentioned “hotel is up for renovation soon.”
4.0分
其他
Staff was friendly and property was clean. Breakfast wasn't impressive but the coffee was hot.
1.0分
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When I booked this reservation, it was the night before we were to stay there. Your site said we could cancel at anytime. I read it twice, not specification on a time limit. The next day we were rerouted due to work requirements and sent a message to cancel the reservation. We were fully charged for this reservation that we didn't use. What recourse do we have??? Your site said we could cancel any time, which we assumed was because it was booked within 24 hours of check-in. Tell me how to get a refund, please.
4.0分
商务出差
Fresh clean room is major plus in my book. Also painless and quick check in with friendly front staff is a welcome.
早餐很新鲜……接待人员很粗鲁,非常不友好……清洁人员非常友好……
酒店很好,但我怀疑为什么他们也和宠物一起住,如果像我这样的客户对宠物过敏,而其中一位接待员不想做她的工作,因为她该离开了,会发生什么
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Room was nice, comfortable and clean. I accidentally left my prescriptions there when packing, and they made sure to retrieve them and keep them in a safe place for when we came back through on our way home
Pictures don’t match what you get now for a room quality. Bed was substandard along with pillows. There are small insects in the bathroom. Front desk mentioned “hotel is up for renovation soon.”
Staff was friendly and property was clean. Breakfast wasn't impressive but the coffee was hot.
When I booked this reservation, it was the night before we were to stay there. Your site said we could cancel at anytime. I read it twice, not specification on a time limit. The next day we were rerouted due to work requirements and sent a message to cancel the reservation. We were fully charged for this reservation that we didn't use. What recourse do we have??? Your site said we could cancel any time, which we assumed was because it was booked within 24 hours of check-in. Tell me how to get a refund, please.
Fresh clean room is major plus in my book. Also painless and quick check in with friendly front staff is a welcome.
Smooth. Heck in. Friendly service.
Room is in excellent condition.
Comfortable beds. Clean. Good breakfast
Snack items available were pretty pricey.