酒店回复: Hello Maria, thank you for sharing your detailed feedback. We’re sorry to hear about the noise and staffing concerns, and we’ll share your comments with our team to improve our guest experience moving forward.
酒店回复: Hello Joseph, thank you for your kind comments and helpful feedback about the blinds. We're glad everything else about your stay was enjoyable.
3.0分
商务出差
原文
翻译提供方:Google
房间里的床很乱。床单和上一位客人的一样。床上有上一位客人的头发,床单上也有污渍。
浴室也不干净。
看起来上一位客人退房后房间没有打扫过。
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酒店回复: Hello Purandatt, we're very sorry to hear about the cleanliness issues during your stay. Your concerns are important to us, and we’ll share them with our team to ensure this doesn’t happen again.
酒店回复: Hello Stephen,Thank you for your thoughtful review. We're glad to hear you enjoyed the cleanliness, comfort, and friendly service during your stay. We apologize for the inconvenience regarding the car charger listing—we'll make sure this is corrected. We appreciate you bringing it to our attention and hope to welcome you back again soon.
4.0分
家庭亲子
原文
翻译提供方:Google
位置很好。我们的厕所摇摇晃晃,而且我不喜欢停车场背对着一个街区。我担心我的车会在那里过夜。早餐很棒
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酒店回复: Hello Elissa, thank you for your thoughtful feedback. We're happy you enjoyed the breakfast and appreciate your comments about the room and parking, which have been noted for review.
4.0分
家庭亲子
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******* website said car charger on premises. This was the main reason for my stay. No charger. Said they told ******* to remove this but ******* won’t take it down. Said call hotel next time first. But I did and no one answered Said she was busy and didn’t hear it!
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酒店回复: Dear Howard,Thank you for sharing your experience. We regret any inconvenience caused due to the confusion about the car charger. Your feedback is important, and we're working to ensure all our amenities are correctly represented. We're sorry missed your call — we strive to be available and helpful at all times. Your words will help us improve in these areas. We hope for another opportunity to provide a better experience in the future.
5.0分
其他
Friendly staff! We needed a sheet for our pack and play and they were very accommodating! Delicious breakfast and the room was nice.
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酒店回复: Robin, thank you for taking a moment to share your experience with us. It's wonderful to hear that our team was able to accommodate your needs and that you enjoyed our breakfast selection. We're also glad that our rooms added to your comfort. We hope to have another chance to serve you in the future.
太棒了!!早餐很赞!干净整洁!!空调效果超级好!!(外面真是太热了!!)而且离好多地方都很近!
我们在这里中途停留。预订很方便,床是我睡过最舒服的!早餐非常棒,还有方便带走的餐点。
床很舒服,但是太吵了,根本睡不着。小孩吵闹声、狗叫声、关门声此起彼伏。热早餐还行。早餐后咖啡总是没有了。停车也很不方便。我不会再住这家酒店了。
总体来说还不错,但晚班工作人员需要更热情地迎接客人,而不是仅仅问“您入住了吗?”。
卫生间很干净,但我们需要沙发床的床单,毛巾不够我们所有人用,也没有一盒纸巾。
早班工作人员很友好,前台女士非常友好有礼貌。
这是一家酒店,但为什么允许人们在半夜坐在酒店前面聊天喝酒,而人们正想睡觉呢?
除了所有这些问题之外,如果我们不必忍受半夜的噪音,我想我们还会再来的。
一切都很好,唯一不足的是电动百叶窗没有遥控器可以关。酒店房间里的停车场灯很亮,我得把窗帘放下来,但又没办法,所以就挂了条毛巾在窗户上。这跟其他一切都那么好相比,简直算不了什么!
房间里的床很乱。床单和上一位客人的一样。床上有上一位客人的头发,床单上也有污渍。
浴室也不干净。
看起来上一位客人退房后房间没有打扫过。
******* 网页上显示,酒店没有车载充电器。所以我们才预订的。他们说从来没装过。除此之外,住宿体验很棒,房间干净舒适。工作人员很友好,早餐也很棒。
位置很好。我们的厕所摇摇晃晃,而且我不喜欢停车场背对着一个街区。我担心我的车会在那里过夜。早餐很棒
******* website said car charger on premises. This was the main reason for my stay. No charger. Said they told ******* to remove this but ******* won’t take it down. Said call hotel next time first. But I did and no one answered Said she was busy and didn’t hear it!
Friendly staff! We needed a sheet for our pack and play and they were very accommodating! Delicious breakfast and the room was nice.