酒店回复: 您好，感谢您留下评论，让我们有机会了解您的入住体验。同时接听电话和接待客人确实有些困难，但我很高兴得知CJ在通话结束后向您表达了歉意。感谢您选择入住我们酒店，希望未来有机会为您提供更优质的服务！入住期间，我推荐您晚上去Crackers Bar and Grill餐厅，您可以一边欣赏日落美景，一边享用美味的海鲜。再次感谢您的反馈，我们将不断改进服务，为客人带来更好的体验。此致，Tatum Lucas，团队主管/行政人员
Professional friendly prompt staff. Check-in answered my questions including local activities & dining.
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酒店回复: Hi there, Thank you for leaving a great review of us here at the Holiday Inn Express Crystal River. I am so proud to know that my team and I were inviting and helpful. Having down-to-earth, knowledgeable staff is a key aspect of a great hotel! We would love to host you again whenever you find yourself back in Crystal River.I highly recommend adding some of our local restaurants like Crump's Landing and Waterfront Social to your bucket list as they are excellent for both food and venue! Thank you again for being our guest and for the rewarding feedback. Until next time! Warm regards, Tatum LucasTeam Lead Admin
5.0分
情侣出游
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Pool was nice, clean. Hotel was clean and well kept…seemed quite new or recently renovated. Room was spacious, clean. Good sized bathroom. Free breakfast was very good
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酒店回复: Hi there,My team and I are so happy you stayed with us at the Holiday Inn Express of Crystal River and took the time to leave such positive feedback! Thank you especially for your kind reports of our nice pool, clean hotel environment and our hot breakfast (to name a few). It is a delight knowing that we welcomed you in properly and that you had a great stay, as a result. We would be so happy to offer you lodging again anytime you're in town! Definitely check out Crystal River Mini Golf next time for some manatee themed family fun! Thank you again for being our guest and for the rewarding review! Can't wait to see you again, sometime! Warm regards, Tatum LucasTeam Lead Admin
5.0分
家庭亲子
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Room was very clean, ac unit was quiet and had the always on setting, so it wasn't kicking on and off all night. Staff were very friendly. Breakfast was top notch, for a hotel breakfast! We would definitely stay here again.
5.0分
家庭亲子
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Wa snice and quiet! Good sleep, 4 pillows! Staff was friendly and the breakfast was perfect right before swimming with the manatees. Very convenient location! 👌
水晶河是个小镇，这家酒店的员工以真诚的服务、勤奋的工作和热情周到的态度，充分展现了小镇居民的友好好客。我们一进门就受到了Ansley的热情接待，她耐心细致地解答了我们的所有问题；Mark很快就过来帮我们调低了空调的噪音；Linda每天都会来打扫房间，而且总是会根据我们的时间安排来调整服务时间。每个人都在尽心尽力地确保我们住得舒适、安全、安心。
绝佳的住宿地点。强烈推荐给前往水晶河的旅客。
办理入住有点奇怪——我等了大概十分钟，接待员（EJ）才结束和别人的电话沟通，解决一些账单问题。他既没有说“马上就来”，也没有说“不好意思”，就完全无视站在我面前的人。等他处理完之后，虽然道了歉，但整个过程还是让人觉得很奇怪。
早餐一般……酒店周围环境干净，停车方便而且免费。
停车位充足。酒店很干净。自助早餐不错。员工态度友善。
从现在开始，我将在离开的那天，也就是退房之前拍摄我的房间的照片和视频。
床上用品不错，房间舒适。早餐一般。
Professional friendly prompt staff. Check-in answered my questions including local activities & dining.
Pool was nice, clean. Hotel was clean and well kept…seemed quite new or recently renovated. Room was spacious, clean. Good sized bathroom. Free breakfast was very good
Room was very clean, ac unit was quiet and had the always on setting, so it wasn't kicking on and off all night. Staff were very friendly. Breakfast was top notch, for a hotel breakfast! We would definitely stay here again.
Wa snice and quiet! Good sleep, 4 pillows! Staff was friendly and the breakfast was perfect right before swimming with the manatees. Very convenient location! 👌