Everything was fresh clean and new! The staff was inviting at check in and check out. Breakfast was great and coffee was fresh. The only thing I’d change is the showerhead and water temp. The shower head is like chasing water to find the stream and the water wasn’t close to hot. Other than that great stay!
4.0分
家庭亲子
Property was close to our activities. Hopefully renovations will be done soon. Staff was excellent
5.0分
其他
I became very sick due to health problems while my husband was at work and they were more than helpful. Wendy and Megan went above and beyond.
2.0分
其他
Construction was out of control and way to loud - shut down hotel - no rest during day
5.0分
其他
Meagan Soto was excellent. She was very helpful.
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酒店回复: Thank you for taking a moment to share your experience. I am happy to hear you found the Hampton Inn Carrollton to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right.
3.0分
商务出差
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I expect more from the name Hampton Inn
When I see the name Hampton Inn I feel sure that my stay will be up to snuff. Let me begin by saying that I love giving good reviews. This was the first time that I was disappointed. The staff was amazing however the condition of the hotel was not. In our room it looked like water has come threw the ceiling. The plaster had been removed and never repaired. I stared up at this 2 foot by 1 foot disgusting ceiling above my bed. The hallway rug was all rumpled right in front of our door. This building just looks and feels old. When you are paying $200+ per night, I expect the quality to match. It took 3 times to get our keys to finally work... each time returning to the front desk for assistance. After all that... we only got one key to work so my husband and I just made sure we had the working key. Also, my husband asked if room service could come a tidy the bathroom and bring more towels. However, this never happened. Maybe they tried while he was napping. Who knows. But his requst was never granted.
Let me tell you about the good stuff. The breakfast was delicious, clean and hot. With a nice selection of standard fare.The staff was very friendly.
5.0分
其他
Great quick stay
I wish there was a washer/dryer for guest use. Other than that it was great!!!
5.0分
情侣出游
Quiet part of town, nearby dining options, ample parking.
3.0分
商务出差
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Motel was fine there on business
Breakfast was great for small place
People were excellent checking in and helping
Room was not so good smelled of old carpet and cigarettes and a bit thread bare but bed was great
5.0分
其他
Great stay!
The front desk was so nice and welcoming when we arrived. Breakfast the next morning was delicious and such great variety!
Everything was fresh clean and new! The staff was inviting at check in and check out. Breakfast was great and coffee was fresh. The only thing I’d change is the showerhead and water temp. The shower head is like chasing water to find the stream and the water wasn’t close to hot. Other than that great stay!
Property was close to our activities. Hopefully renovations will be done soon. Staff was excellent
I became very sick due to health problems while my husband was at work and they were more than helpful. Wendy and Megan went above and beyond.
Construction was out of control and way to loud - shut down hotel - no rest during day
Meagan Soto was excellent. She was very helpful.
I expect more from the name Hampton Inn
When I see the name Hampton Inn I feel sure that my stay will be up to snuff. Let me begin by saying that I love giving good reviews. This was the first time that I was disappointed. The staff was amazing however the condition of the hotel was not. In our room it looked like water has come threw the ceiling. The plaster had been removed and never repaired. I stared up at this 2 foot by 1 foot disgusting ceiling above my bed. The hallway rug was all rumpled right in front of our door. This building just looks and feels old. When you are paying $200+ per night, I expect the quality to match. It took 3 times to get our keys to finally work... each time returning to the front desk for assistance. After all that... we only got one key to work so my husband and I just made sure we had the working key. Also, my husband asked if room service could come a tidy the bathroom and bring more towels. However, this never happened. Maybe they tried while he was napping. Who knows. But his requst was never granted.
Let me tell you about the good stuff. The breakfast was delicious, clean and hot. With a nice selection of standard fare.The staff was very friendly.
Great quick stay
I wish there was a washer/dryer for guest use. Other than that it was great!!!
Quiet part of town, nearby dining options, ample parking.
Motel was fine there on business
Breakfast was great for small place
People were excellent checking in and helping
Room was not so good smelled of old carpet and cigarettes and a bit thread bare but bed was great
Great stay!
The front desk was so nice and welcoming when we arrived. Breakfast the next morning was delicious and such great variety!