酒店回复: Thank you for taking the time to share your feedback. We’re sorry to hear that your interaction with our team did not feel as warm or welcoming as it should have been, as hospitality and professionalism are very important to us. We also appreciate your comments regarding housekeeping services, and we understand how this may have been confusing. Your feedback has been shared with our team so we can improve both communication and service moving forward. We’re glad to hear you found the hotel comfortable and we hope to have the opportunity to provide a more positive experience in the future.
酒店回复: Dear Linda,Thank you so much for your kind words and perfect rating! We're thrilled to hear that our front desk team made a great impression your feedback truly means a lot to us.It was a pleasure having you with us, and we hope to welcome you back again soon!
酒店回复: Thank you, Christine, for the wonderful review!We’re so glad you and your partner enjoyed the patio area, it’s one of our favorite spots too! It’s great to hear you had a relaxing and enjoyable time. We’d love to welcome you back again soon!
4.0分
家庭亲子
原文
翻译提供方：Google
房间非常漂亮干净。泳池水温可以再高一些，不过这只是个人喜好。早餐是传统的酒店早餐。
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酒店回复: Thank you so much for the perfect rating! We're thrilled to hear everything was good. We'd love to welcome you back anytime!
5.0分
其他
原文
翻译提供方：Google
强烈推荐
5.0分
情侣出游
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Staff was awesome. The breakfast was excellent and the staff member orchestrating the breakfast was a very hard worker. She kept the dining area spotless and kept the food replenished.
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酒店回复: Thank you so much for the 10/10 review! We truly appreciate you taking the time to share your experience.We’re delighted to hear that our team made such a positive impression and that you enjoyed your breakfast. Our breakfast attendant works incredibly hard to ensure everything is fresh, well stocked, and welcoming, and your kind words mean a great deal to her and to our entire team.We’re grateful for your stay and hope to welcome you back again soon!
3.0分
其他
Room could have been cleaner. Staff was friendly, and accommodating. There was no toilet paper in our room.
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酒店回复: Thank you for taking the time to share your feedback. While we’re glad to hear our staff was friendly and accommodating, We sincerely apologize that your room was not up to our cleanliness standards and that essential amenities were missing upon arrival.This is not the experience we strive to provide, and we have shared your comments with our housekeeping team to ensure better attention to detail moving forward. We truly appreciate your feedback, as it helps us improve, and we hope to have the opportunity to welcome you back for a much better stay in the future.
所有员工都非常友善，房间也打理得很好，一切都很干净整洁。我唯一的小抱怨是早餐的食物可以再热一些，大部分都是温的或者凉的。
楼道里、房间里都是**味儿，特别不隔音，隔壁和楼上在干什么听的一清二楚，特别吵。
住宿体验很棒，员工服务也很好。
酒店员工就像狱警一样，冷漠无情。打扫房间、更换毛巾以及其他任何所需服务都需要额外收费，但酒店本身非常舒适。
开了4个小时的车，房间里的电视/电话都坏了，我只想吃完饭后放松一下看看电视。我用手机给前台打电话，他们告诉我明天早上会有人来检查。很失望，他们竟然没有人在入住前确保房间整洁有序。
这个地方的建筑侧面有一个很棒的露台，里面有烧烤架、丙烷火坑和充足的座位。我和我的伴侣在露台上度过了一段美好的时光。
房间非常漂亮干净。泳池水温可以再高一些，不过这只是个人喜好。早餐是传统的酒店早餐。
强烈推荐
Staff was awesome. The breakfast was excellent and the staff member orchestrating the breakfast was a very hard worker. She kept the dining area spotless and kept the food replenished.
Room could have been cleaner. Staff was friendly, and accommodating. There was no toilet paper in our room.