The rooms were great. Just lacked amenities that I saw on the website was available like when I asked for the roll out bed they said they have none on location when I was told before they did. No extra pillows and blankets at all which was a major let down.
5.0分
其他
This place was amazing and felt like home. The staff was great. The breakfast was delicious and very well put together.
展开
酒店回复: Dear KarenThank you for staying at our beautiful hotel Quality Inn Fayetteville near Historic Downtown Square. I hope you enjoyed your stay with us. Our team looks forward to providing exceptional service when you visit us again.
3.0分
其他
展开
Room was nice and clean. Shower was hot, good soap and shampoo. Bed was lumpier than I'd expect for a hotel so a lower rating as I sleep there! Lovely helpful staff.
展开
酒店回复: Dear JoshuaThank you for your kind feedback. We will work on improving our hotel based on your feedback. Hope to see you again in near future.
3.0分
商务出差
展开
Cute place, rooms need work
Cute city, cute facilities. Room, not so much. Door was not very secure, leaked light and sound like crazy. Security latch reported to staff but never repaired during our stay. Towels like sandpaper. There was overnight construction happening next door at the Dunkin that kept us awake, but management refused to move us to a room on the other side of the hotel. If we ever get back to Fayetteville, we will certainly seek other accommodation.
3.0分
其他
展开
Early arrival issue
Overall, my stay was good. The room was clean and quite comfortable. There was ample parking available. However, I arrived much earlier than first thought. I was informed that check out was a 11:00 am and there were no clean rooms available at the time. I was very tired from the 6 plus hour drive so I tried to get some sleep in my car until my room was ready. I noticed lots of people had checked out and the parking lot was basically empty. I went back to the front desk and asked were there any clean rooms available. The clerk proceeded to check before telling me check-in wasn’t until 3:00pm and I would have to pay a $30.00 early check-in fee. Considering there was barely 2-3 cars, including mine left in the parking lot, led me to believe that the hotel was basically empty at the time. I was in disbelief that they would make me wait until 3:00 pm to check-in. I paid the $30.00 early check-in fee because I simply wanted to shower and get some rest. Should I return to Fayetteville in the future, I don’t think this property would be on my list of places to stay.
4.0分
其他
I stayed two nights due to having surgery. The staff was very nice. The hotel is very old and dated but was clean.
客户服务很棒。加订一天也没问题。酒店位置优越，离我们想去的地方很近。
这次住宿满足了我们过夜的需求。酒店对宠物友好。不过，我丈夫早餐吃的麦片不新鲜，没法吃。员工们都很好。
嗯，但是他们没有婴儿床。
非常好的酒店，位于市中心，住宿体验极佳。 他们没有婴儿床。
好的
The rooms were great. Just lacked amenities that I saw on the website was available like when I asked for the roll out bed they said they have none on location when I was told before they did. No extra pillows and blankets at all which was a major let down.
This place was amazing and felt like home. The staff was great. The breakfast was delicious and very well put together.
Room was nice and clean. Shower was hot, good soap and shampoo. Bed was lumpier than I'd expect for a hotel so a lower rating as I sleep there! Lovely helpful staff.
Cute place, rooms need work
Cute city, cute facilities. Room, not so much. Door was not very secure, leaked light and sound like crazy. Security latch reported to staff but never repaired during our stay. Towels like sandpaper. There was overnight construction happening next door at the Dunkin that kept us awake, but management refused to move us to a room on the other side of the hotel. If we ever get back to Fayetteville, we will certainly seek other accommodation.
Early arrival issue
Overall, my stay was good. The room was clean and quite comfortable. There was ample parking available. However, I arrived much earlier than first thought. I was informed that check out was a 11:00 am and there were no clean rooms available at the time. I was very tired from the 6 plus hour drive so I tried to get some sleep in my car until my room was ready. I noticed lots of people had checked out and the parking lot was basically empty. I went back to the front desk and asked were there any clean rooms available. The clerk proceeded to check before telling me check-in wasn’t until 3:00pm and I would have to pay a $30.00 early check-in fee. Considering there was barely 2-3 cars, including mine left in the parking lot, led me to believe that the hotel was basically empty at the time. I was in disbelief that they would make me wait until 3:00 pm to check-in. I paid the $30.00 early check-in fee because I simply wanted to shower and get some rest. Should I return to Fayetteville in the future, I don’t think this property would be on my list of places to stay.
I stayed two nights due to having surgery. The staff was very nice. The hotel is very old and dated but was clean.