They are going through a renovation and it’s impacting their amenities. Things like the in-room ceiling fan missing a remote which it can’t work without (and a faulty one being provided). Plus the breakfast offering and the common area seating are not nearly as good as they were. Hopefully once the renovations are complete it will be more like it used to be.

Very friendly staff and very clean. The only drawback we had was that we had booked this hotel because of the indoor pool and the indoor pool was under renovation so it was not usable. That would be very very helpful in the ad descriptions when people are booking a hotel. Start communicating better with your hotels about the conditions and availability of amenities.

I have to say that the night we checked in the young lady at reception was very pleasant and helpful. Also, I understand the property was under construction, however, our room had spiderwebs in almost every corner, there was something sticky on the carpet, and the pullout bed was unbearable for my children to sleep on. Both said they slept horribly with springs poking them, minimal mattress cushion, flat pillows, and with every move there was loud screeching from the springs. There were also stains on the kitchenette chairs, so I pray that with this remodel they invest in an upholstery and carpet that is easy to clean, better quality furniture, and a good cleaning service.

Our check in was confusing and I assume the woman was new, but it was definitely smooth or quick.

The bed was comfortable, and was large and airy with a sitting room, bedroom, and kitchenette. But it was run down.

The shower was large and had the handheld sliding second shower head normal in mobility accessible rooms, but it couldn’t be lowered and the supports for the sliding bar had been patched where it had been pulled out before. Yet even t ough the wall supports were fixed, the slider would not come down. The handicapped chair in the shower was worn, graying, and not your normal fold down hotel shower seat, but a large, free standing geriatric plastic shower chair like you’d see in an old nursing home.

They are doing renovations, so I hope it’s a complete renovation and it will improve, but until then it’s problematic. Loud, and I mean LOUD renovations right above our heads with scraping, pounding, and dropping heavy tools woke us up both mornings.

The breakfast was in what I assume will be a finished Lobby eventually. It was just set up on tables in the middle of that room.

The long hallway to our room had carpeting that had wrinkles and rolling the entire length. It made rolling anything, like luggage, luggage cart, & wheelchairs very difficult.