Very friendly staff and very clean. The only drawback we had was that we had booked this hotel because of the indoor pool and the indoor pool was under renovation so it was not usable. That would be very very helpful in the ad descriptions when people are booking a hotel. Start communicating better with your hotels about the conditions and availability of amenities.
3.0分
家庭亲子
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I have to say that the night we checked in the young lady at reception was very pleasant and helpful. Also, I understand the property was under construction, however, our room had spiderwebs in almost every corner, there was something sticky on the carpet, and the pullout bed was unbearable for my children to sleep on. Both said they slept horribly with springs poking them, minimal mattress cushion, flat pillows, and with every move there was loud screeching from the springs. There were also stains on the kitchenette chairs, so I pray that with this remodel they invest in an upholstery and carpet that is easy to clean, better quality furniture, and a good cleaning service.
3.0分
其他
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Our check in was confusing and I assume the woman was new, but it was definitely smooth or quick.
The bed was comfortable, and was large and airy with a sitting room, bedroom, and kitchenette. But it was run down.
The shower was large and had the handheld sliding second shower head normal in mobility accessible rooms, but it couldn’t be lowered and the supports for the sliding bar had been patched where it had been pulled out before. Yet even t ough the wall supports were fixed, the slider would not come down. The handicapped chair in the shower was worn, graying, and not your normal fold down hotel shower seat, but a large, free standing geriatric plastic shower chair like you’d see in an old nursing home.
They are doing renovations, so I hope it’s a complete renovation and it will improve, but until then it’s problematic. Loud, and I mean LOUD renovations right above our heads with scraping, pounding, and dropping heavy tools woke us up both mornings.
The breakfast was in what I assume will be a finished Lobby eventually. It was just set up on tables in the middle of that room.
The long hallway to our room had carpeting that had wrinkles and rolling the entire length. It made rolling anything, like luggage, luggage cart, & wheelchairs very difficult.
3.0分
其他
Wasnt great. Room wasnt clean and hole in light was over the shower. Felt like a peep hole. Compared to pictures online it wasnt what we were expecting.
5.0分
其他
Great restful stay after two long days of travel
Great comfortable bed. Room was spacious and clean. Near lots of food options.
3.0分
商务出差
This property was under renovation during my stay. The suite was spacious which I like.
4.0分
商务出差
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Management and all staff at this property are truly wonderful. They were very welcoming upon arrival and helped me immediately when noise would not allow me to take my scheduled work Zoom calls from my room. They responded quickly and had me working in a quiet space without hesitation. Thank you!
破旧
酒店远低于我们对希尔顿酒店的预期。有些地方的地毯很破旧，一些家具也是如此。地板看起来又旧又脏。没有任何夜灯。游泳池关闭了，似乎正在进行大规模翻修或维修！总体来说，这次住宿体验很令人失望。唯一的亮点是负责早餐的那位女士，热情友好，乐于助人，咖啡也很棒！
这家酒店是我去佛罗里达旅行时最喜欢的。我一直期待着到达这家酒店。这家酒店越来越破旧了。酒店和房间里的气味非常难闻。早餐确实不符合它的标准。水果的选择少了很多，松饼不再多种多样，而且很小。剩下的我就不跟你说了。和以前没关系。我不会再绕路去这家酒店了。对于所提供的服务来说，价格上涨太多。真的很难过。
非常好的酒店，不是太贵，而且位置很好。
Very friendly staff and very clean. The only drawback we had was that we had booked this hotel because of the indoor pool and the indoor pool was under renovation so it was not usable. That would be very very helpful in the ad descriptions when people are booking a hotel. Start communicating better with your hotels about the conditions and availability of amenities.
I have to say that the night we checked in the young lady at reception was very pleasant and helpful. Also, I understand the property was under construction, however, our room had spiderwebs in almost every corner, there was something sticky on the carpet, and the pullout bed was unbearable for my children to sleep on. Both said they slept horribly with springs poking them, minimal mattress cushion, flat pillows, and with every move there was loud screeching from the springs. There were also stains on the kitchenette chairs, so I pray that with this remodel they invest in an upholstery and carpet that is easy to clean, better quality furniture, and a good cleaning service.
Our check in was confusing and I assume the woman was new, but it was definitely smooth or quick.
The bed was comfortable, and was large and airy with a sitting room, bedroom, and kitchenette. But it was run down.
The shower was large and had the handheld sliding second shower head normal in mobility accessible rooms, but it couldn’t be lowered and the supports for the sliding bar had been patched where it had been pulled out before. Yet even t ough the wall supports were fixed, the slider would not come down. The handicapped chair in the shower was worn, graying, and not your normal fold down hotel shower seat, but a large, free standing geriatric plastic shower chair like you’d see in an old nursing home.
They are doing renovations, so I hope it’s a complete renovation and it will improve, but until then it’s problematic. Loud, and I mean LOUD renovations right above our heads with scraping, pounding, and dropping heavy tools woke us up both mornings.
The breakfast was in what I assume will be a finished Lobby eventually. It was just set up on tables in the middle of that room.
The long hallway to our room had carpeting that had wrinkles and rolling the entire length. It made rolling anything, like luggage, luggage cart, & wheelchairs very difficult.
Wasnt great. Room wasnt clean and hole in light was over the shower. Felt like a peep hole. Compared to pictures online it wasnt what we were expecting.
Great restful stay after two long days of travel
Great comfortable bed. Room was spacious and clean. Near lots of food options.
This property was under renovation during my stay. The suite was spacious which I like.
Management and all staff at this property are truly wonderful. They were very welcoming upon arrival and helped me immediately when noise would not allow me to take my scheduled work Zoom calls from my room. They responded quickly and had me working in a quiet space without hesitation. Thank you!