酒店回复: Thank you for the review! I'm happy were able to meet your expectations. I hope you choose to stay with us again!Thank you,Ashley WilliamsonAGM
2.0分
商务出差
原文
翻译提供方：Google
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房间一天没有打扫，毛巾也没有换。
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酒店回复: Thank you for your review. I want to apologize for the issues you encountered. I will address them with my team so they will not happen again.
5.0分
其他
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My stay was wonderful!
I stayed there because it's close to my work and I stayed in town because of the big snow storm over the weekend.
It was quiet, comfortable and clean!
I love the breakfast provided, great variety to choose from. I will most definitely stay again!!!!!
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酒店回复: Thank you for the review on your recent stay with us. We are happy that we were able to give you such a great stay. We are happy to hear that you would stay with us again!!Thank youAshley WilliamsonAGM
3.0分
其他
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The staff was wonderful. The breakfast was fine. The room was nice, but the sink faucet leaked and the washcloths had a sweaty odor. The bed was way too hard for me. I know that some people love that, but might be good for someone to know if they need a softer mattress.
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酒店回复: Thank you for the review! I'm glad you enjoyed our hospitable staff. I'm sorry for any inconvenience you had during your stay we will make sure to look into these issues and correct them. Hope you give us the chance to show we are better than your experience you had. Thank you,Ashley WilliamsonAGM
5.0分
其他
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Room and bathroom were very clean and large. Very comfortable stay! Breakfast was very good as well. Highly recommend this Hotel if you are coming to this area.
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酒店回复: Thank you for the review! I am happy we were able to meet your expectations during your stay at our location. Love hearing how you enjoyed the complimentary breakfast we offer to our guests as well. We hope you choose to stay with us again!Thank youAshley WilliamsonAGM
2.0分
其他
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Checked in, and the lady at the front desk wasn't even there and there were at least 5 people in line. Those people stated that they had been waiting for about 15 minutes. Grabbed a cart, loaded my things, and eventually walked back into hotel where there was a lady finally helping the people in line. Once I got checked in, lady gave me keys for a 1st floor room, and the only room remaining according to her. The shade wouldn't go down, and I had to go back to the front desk to ask the lady for another room in which she just came into the room and forcefully pulled it down after reminding me that there were no other rooms available, although everyone outside could see inside in this ground level room. Room was right next to the lobby. It was loud out in the lobby on a Friday night, but we dealt with the noise. Ironically, someone knocked on our door to complain about noise during one occasion when my son started to cry. So it's okay for others in the lobby to be loud, but in our room with a child it's just not okay. :/ We luckily only had to stay one night and couldn't wait to return home the next day.
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酒店回复: Good Morning Charlie,First and foremost, thank you so much for taking the time out to leave us a review and I would like to sincerely apologize for the issues you encountered during your stay. The level of service you received is not the standard we expect of any of our staff members, I will make sure to speak with the Department Manager and ensure that the agent receives retraining. It is my hope that you and your family allows us to serve you again in the future. If I can be of further assistance, please don't hesitate to reach out.
4.0分
情侣出游
Room was nice. We usually try to stay at Holiday Express when we travel. Met our expectations.
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酒店回复: Thank you for the feedback! We appreciate the feedback on your stay. We hope you stay with us again in the futureThank you,Ashley WilliamsonAGM
5.0分
家庭亲子
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The staff was great, friendly and professional. The rooms were clean and comfortable. Was impressed there was a Smart TV, microwave, and working mini fridge! The pool water looked a little murky, so I did a quick workout instead. The gym was great. Perfect for a quick pump! Best of all, the free breakfast! There were sooo many choices, including some healthier options like fruits, egg white omelletes, and protein shakes. The eating is area is also super cute. Highly recommen anyone to stay here.
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酒店回复: Thank you for the review on your stay at our location. I'm happy we were able to meet your expectations. We appreciate your stay with us and hope you choose to stay with us again!Thank you,Ashley WilliamsonAGM
3.0分
其他
Water in shower was not even warm. Window shade was not working. Walls are thin heard more than wanted to hear.!!
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酒店回复: Thank you for the feedback on your recent stay with us. I'm sorry to hear the issues you had during your stay. We never want guests to be unsatisfied with their stay with us. We will look into these problems and do our best to make sure these things are fixed. I hope you give us another chance to prove that we can do better than what you went through during your stay.Thank you,Ashley WilliamsonAGM
挺好的，经济实惠！除了床有点软，其他都挺好的！如果有加湿器就更完美了！天气和室内空调关系，空气很干燥！
一切都很正常，工作人员友好且乐于助人。
打扫
房间一天没有打扫，毛巾也没有换。
My stay was wonderful!
I stayed there because it's close to my work and I stayed in town because of the big snow storm over the weekend.
It was quiet, comfortable and clean!
I love the breakfast provided, great variety to choose from. I will most definitely stay again!!!!!
The staff was wonderful. The breakfast was fine. The room was nice, but the sink faucet leaked and the washcloths had a sweaty odor. The bed was way too hard for me. I know that some people love that, but might be good for someone to know if they need a softer mattress.
Room and bathroom were very clean and large. Very comfortable stay! Breakfast was very good as well. Highly recommend this Hotel if you are coming to this area.
Checked in, and the lady at the front desk wasn't even there and there were at least 5 people in line. Those people stated that they had been waiting for about 15 minutes. Grabbed a cart, loaded my things, and eventually walked back into hotel where there was a lady finally helping the people in line. Once I got checked in, lady gave me keys for a 1st floor room, and the only room remaining according to her. The shade wouldn't go down, and I had to go back to the front desk to ask the lady for another room in which she just came into the room and forcefully pulled it down after reminding me that there were no other rooms available, although everyone outside could see inside in this ground level room. Room was right next to the lobby. It was loud out in the lobby on a Friday night, but we dealt with the noise. Ironically, someone knocked on our door to complain about noise during one occasion when my son started to cry. So it's okay for others in the lobby to be loud, but in our room with a child it's just not okay. :/ We luckily only had to stay one night and couldn't wait to return home the next day.
Room was nice. We usually try to stay at Holiday Express when we travel. Met our expectations.
The staff was great, friendly and professional. The rooms were clean and comfortable. Was impressed there was a Smart TV, microwave, and working mini fridge! The pool water looked a little murky, so I did a quick workout instead. The gym was great. Perfect for a quick pump! Best of all, the free breakfast! There were sooo many choices, including some healthier options like fruits, egg white omelletes, and protein shakes. The eating is area is also super cute. Highly recommen anyone to stay here.
Water in shower was not even warm. Window shade was not working. Walls are thin heard more than wanted to hear.!!