Room had issues - door had a piece of broken wood; temperature control not working but staff fixed it when notified.
******* price did not match property best rate.
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酒店回复: Thank you for sharing your feedback with us. We sincerely apologize for the issues you encountered with the room, including the damaged door and the temperature control concern. We’re glad to hear our team was able to address the temperature issue promptly once notified, and we appreciate your patience.Regarding the rate discrepancy between ******* and our property’s best rate, we understand how frustrating that can be. Third-party pricing can sometimes vary, but our team is always happy to review and clarify rates to ensure you feel confident in the value of your stay.Your comments help us improve, and we hope to have the opportunity to welcome you back for a smoother, more enjoyable experience.
5.0分
其他
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The staff was very friendly. Loved the views from the balcony. Love that everything is in walking distance and the boardwalk with access to the beach. The only thing disappointing about this stay was the cloudy weather blocking that beautiful sunrise.
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酒店回复: Thank you for taking the time to share your experience! We’re delighted to hear that our friendly staff, balcony views, and convenient access to the boardwalk and beach made your stay enjoyable. We agree—those sunrises are truly special, and we’re sorry the cloudy weather didn’t cooperate this time. We hope to welcome you back soon for a stay filled with clear skies and beautiful mornings!
5.0分
其他
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Clean comfortable, spacious room, modernized since my last stay. Enjoyed having a corner suite with windows on every side. Oceanfront and city light views. Staff friendly and actively ready to assist, nice oceanfront balcony!
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酒店回复: Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed your clean and spacious corner suite, along with the oceanfront balcony and beautiful views. It’s great to know our recent updates made your stay even better. We truly appreciate your kind words about our team — we’ll be sure to share them! We look forward to welcoming you back again soon.
5.0分
家庭亲子
The hotel is in an amazing location. The view was epic without any obstructions. The staff was so accommodating and hospitable too.
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酒店回复: Thank you for your wonderful review! We’re thrilled to hear that you enjoyed our amazing location and the epic, unobstructed view. It’s also great to know that our team made your stay even more enjoyable with their hospitality and accommodating service.We truly appreciate your feedback and look forward to welcoming you back for another fantastic stay!
5.0分
其他
Courteous staff. Hotel well located. Easy access to boardwalk. Room clean. Room light switch located at the far corner.
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酒店回复: Thank you for choosing the Courtyard Marriott Carolina Beach for your recent stay. We truly appreciate your visit and hope you enjoyed a relaxing and memorable experience by the ocean. Our team strives to provide exceptional comfort and service, and we’re grateful for the opportunity to host you.We look forward to welcoming you back on your next trip to Carolina Beach!
4.0分
其他
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Visit on the off season and I cant imagine how busy and loud it must be on the high season. Construction next door at 6:40am almost ruined my stay but the staff were able to move me to the other side of the building and that helped significantly. The views are spectacular and worth the money. Clean and comfortable rooms. Very friendly and helpful staff. Plenty to do in the area, even on the off season. Downside is no restaurant on the premises. Starbucks in the lobby was helpful which then turned into a small bistro for lunch or evening. Plenty of open restaurants nearby. Would recommend but not in the summer unless you enjoy loud crowds.
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酒店回复: Thank you for taking the time to share your detailed feedback. We’re delighted to hear you enjoyed the beautiful ocean views, clean and comfortable rooms, and the warm service from our team. It’s great to know the staff was able to assist in making your stay more comfortable after the early morning construction noise.We understand how nearby construction can impact the guest experience and truly appreciate your patience and understanding. We’re also glad you enjoyed our convenient Starbucks and Bistro offerings, as well as the many nearby dining options.We hope to welcome you back for another relaxing stay — perhaps once our surrounding area quiets down a bit!
5.0分
其他
The view was unobstructed. The windows were foggy but the weather was perfect so we keep the balcony open. It was lovely to see and hear the ocean
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酒店回复: Thank you for sharing your experience with us. We’re so glad to hear you enjoyed the beautiful, unobstructed ocean views and the relaxing sound of the waves — there’s nothing quite like it!It’s wonderful to know the weather cooperated and that you were able to make the most of your balcony time. We hope to welcome you back soon for another peaceful oceanfront stay.
5.0分
其他
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Very lovely views and love how everything was in walking distance. The bed was very comfortable and bathroom and room was very clean. Loved being able to sit on the balcony and enjoy the beautiful views
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酒店回复: Thank you for choosing the Courtyard by Marriott Carolina Beach. We appreciate you staying with us and hope to welcome you back again soon!
多年来，我们曾多次预订这家酒店。这次因为我丈夫得了新冠，我们不得不提前回家。当我们要求退还提前离开的四天房费时，却被告知因为是预付款，所以不能退。我们感到很失望。
没有水疗中心，而且空调坏了。
Room had issues - door had a piece of broken wood; temperature control not working but staff fixed it when notified.
******* price did not match property best rate.
The staff was very friendly. Loved the views from the balcony. Love that everything is in walking distance and the boardwalk with access to the beach. The only thing disappointing about this stay was the cloudy weather blocking that beautiful sunrise.
Clean comfortable, spacious room, modernized since my last stay. Enjoyed having a corner suite with windows on every side. Oceanfront and city light views. Staff friendly and actively ready to assist, nice oceanfront balcony!
The hotel is in an amazing location. The view was epic without any obstructions. The staff was so accommodating and hospitable too.
Courteous staff. Hotel well located. Easy access to boardwalk. Room clean. Room light switch located at the far corner.
Visit on the off season and I cant imagine how busy and loud it must be on the high season. Construction next door at 6:40am almost ruined my stay but the staff were able to move me to the other side of the building and that helped significantly. The views are spectacular and worth the money. Clean and comfortable rooms. Very friendly and helpful staff. Plenty to do in the area, even on the off season. Downside is no restaurant on the premises. Starbucks in the lobby was helpful which then turned into a small bistro for lunch or evening. Plenty of open restaurants nearby. Would recommend but not in the summer unless you enjoy loud crowds.
The view was unobstructed. The windows were foggy but the weather was perfect so we keep the balcony open. It was lovely to see and hear the ocean
Very lovely views and love how everything was in walking distance. The bed was very comfortable and bathroom and room was very clean. Loved being able to sit on the balcony and enjoy the beautiful views