酒店回复: Patrick, the feedback is appreciated. The parking fee and additional charges are noted, and the perspective on costs is valued. The hotel's team aims to provide a fair and consistent experience for all travelers. Your comments regarding the booking process have been received.
酒店回复: We appreciate your feedback, Paul.We're deeply disappointed to hear about your experience with us. We apologize that you did not receive the high level of service we are so accustomed to giving, and we will bring this information to our management team. We strive to provide our guests with warm hospitality and efficient service, which is why this is so upsetting to hear. We'd love another chance to rectify the visit.We'd look forward to a second opportunity so we demonstrate the high-caliber service we're capable of providing.
2.0分
家庭亲子
原文
翻译提供方:Google
没有可用的游泳池。
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酒店回复: Jennifer, thank you for bringing this to our attention. We are sorry you were unable to use the pool during your stay. Your feedback is important, and we hope to have the opportunity to provide a better experience in the future.
3.0分
其他
原文
翻译提供方:Google
还不错。
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酒店回复: Thank you for taking the time to share your feedback, Christeen.While we're glad to hear you found your stay to be agreeable, we regret to hear your experience with us was anything less than perfect. We've shared your feedback with the appropriate members of our team and look forward to hosting you again so that we can share a more positive stay with you.
5.0分
情侣出游
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Excellent stay. Front desk help from Shawna Mary did a great job stocking and cleaning breakfast buffet. Late checkout arranged by Bill. My best recommendation.
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酒店回复: Kanderec, thank you for sharing your feedback. We're pleased you had a positive experience and appreciate your kind mention of our team members and the service you received. Your comments help us continue to enhance the guest experience, and we hope to welcome you back again.
5.0分
独自旅行
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Have stayed here many times and had no big issues whatsoever. My only complaint is the $6 charge for PARKING is totally unwarranted to a SILVER ELITE member or above. I did spin a wheel at check in and was suppose to receive 500 MB points.
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酒店回复: 729michaelm729, thank you for staying with us at Fairfield Inn & Suites Quincy and for your continued loyalty. The team appreciates your feedback regarding the parking charge, as well as your comments about the check-in experience. We value your input and look forward to welcoming you back for another visit soon.
5.0分
独自旅行
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This is really the ONLY place to choose in Quincy. It's clean, modern, well represents the Marriott brand. Perfect location close to freeways and downtown. Staff are very friendly and helpful, and welcoming. The breakfasts are exceptional!!
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酒店回复: 603jodyc, it’s wonderful to hear you had a great time at Fairfield Inn & Suites Quincy. The team appreciates your kind words about the inviting atmosphere, convenient setting, and breakfast offerings. Thank you for making Fairfield Inn & Suites Quincy your preferred choice in town. We hope to welcome you back soon.
酒店不错的。
游泳池和按摩浴缸坏了,但他们提供了当地基督教青年会(YMCA)的通行证。早餐很美味,种类很多。床很舒服。
这是一家典型的中低价酒店,有室外停车场。万豪酒店的停车费竟然是6美元!酒店工作人员也觉得这太离谱了。
最近几次我通过*******预订时,都向服务提供商支付了额外费用。
我们入住时拿到了钥匙,却发现房间正在打扫。之后我们又拿到了另一个房间的钥匙,却发现房间仍然很脏。第三次真是太幸运了!
助理经理Eric道了歉,并解释了原因,在整个过程中他都表现得非常专业和友善。
真不敢相信他们竟然收我3美元停车费。我再也不住那里了。昆西还有很多其他同样好甚至更好的住宿,而且停车免费。
没有可用的游泳池。
还不错。
Excellent stay. Front desk help from Shawna Mary did a great job stocking and cleaning breakfast buffet. Late checkout arranged by Bill. My best recommendation.
Have stayed here many times and had no big issues whatsoever. My only complaint is the $6 charge for PARKING is totally unwarranted to a SILVER ELITE member or above. I did spin a wheel at check in and was suppose to receive 500 MB points.
This is really the ONLY place to choose in Quincy. It's clean, modern, well represents the Marriott brand. Perfect location close to freeways and downtown. Staff are very friendly and helpful, and welcoming. The breakfasts are exceptional!!